10 Considerations for Picking an End-User Experience Monitoring Tool

Recommended Reading: Beth Schultz of Network World covers a report from TRAC Research on 10 important factors you should consider when selecting an end-user experience monitoring tool.

"... Aberdeen Group said it found solid evidence that monitoring the end-user experience leads to a better overall application experience not only for users but also support staff. And to my way of thinking, anything that makes users happy and eases the help desk's burden has to be a good investment. But what makes for good end-user experience monitoring tool?"

Click here to read the article in Network World.

Click here to access the original report from TRAC Research: Ten Things to Consider When Evaluating End-User Experience Monitoring Solutions.