16 Ways Application Performance Impacts the Business - Part 3
November 18, 2015
Share this

APMdigest asked experts from across Application Performance Management (APM) and related markets what they see as the most important way application performance impacts the business. The third installment covers the internal impacts of application performance on your teams.

Start with 16 Ways Application Performance Impacts the Business - Part 1

Start with 16 Ways Application Performance Impacts the Business - Part 2

9. PRODUCTIVITY

Today, company productivity hinges on the smooth operation of numerous applications. Collaboration platforms, proprietary applications, business software — if any of these critical systems are interrrupted, productivity can grind to a halt. That's why it makes sense for companies to permanently monitor the performance of these vital technology tools, including applications, email systems, data backup solutions and security updates.
Dirk Paessler
CEO, Paessler AG

Application performance is at the heart of business — today, almost every function in an organization depends on a piece of software, which creates direct dependency between application performance; productivity; and ultimately, revenue. To illustrate, a recent SolarWinds survey found that 93% of end users say application performance affects their ability to do their job, with 62% saying it's absolutely critical. To ensure peak application performance, IT needs to build a performance discipline with end-user performance as a shared goal across the entire team and with increased visibility into performance metrics and bottlenecks across each element of the application stack.
Gerardo Dada
VP, Product Marketing and Strategy, SolarWinds

The rise of business critical and revenue critical mobile apps means that poor app performance has a direct impact on business performance. Failures with employee-facing apps can lead employees to abandon them, and revert to the previously inefficient and expensive processes. For example, an airlines bug grounded planes and forced the crew to return to the gate to print flight plans.
Andrew Levy
CEO and Co-Founder, Crittercism

10. QUALITY SERVICE

Application performance is one of the most critical elements for delivering quality service to end users. Every service disruption creates a negative impression about the company (or department) to each user, as it reduces effectiveness, productivity and trust. Similarly, falling short on application performance expectations can be very damaging to a business’ productivity and profitability. By limiting or eliminating performance issues, software teams can enhance the effectiveness of the application and focus development efforts directly on improvements to functionality.
Srinivas Ramanathan
CEO, eG Innovations

11. COLLABORATION

Unified Communications solutions are tools and processes that allow people to work together anytime across offices, cities and countries. Collaboration solutions are the lifeblood of every modern organization where rapid communication can make or break a business. Poor application performance can directly impact how people can effectively work together. Monitoring the quality of the experience ensures the best user experience and productive collaboration.
Ulrica de Fort-Menares
VP of Product Strategy, LiveAction

12. INNOVATION

In today's on-demand market a poor application performance is not just a quality problem — it's a revenue impacting problem. The impacts of poor applications are many, from recurring downtime and revenue risks to losing customers and loyalty. One of the most important ones in my view is its effect on productivity and innovation. Application performance problems not only impact you, but also your IT development team. The more time the IT team spends to fix a broken application, the less it spends on thinking ahead on potential opportunities.
Chris Smith
COO, Idera

Read 16 Ways Application Performance Impacts the Business - Part 4, the final installment of the list, covering business impacts you might not have thought about.

Share this

The Latest

February 22, 2018

Everyone wants to talk about how analytics is the future of network engineering and operations. The phrase "network analytics" is used by vendors of various stripes to imply that a particular technology is smarter and better than the average solution. But what is it? What does the term network analytics mean to the enterprise network infrastructure professionals? ...

February 21, 2018

Three out of four (76%) of organizations think IT complexity could soon make it impossible to manage digital performance efficiently, according to the Top Challenges Facing CIOs in a Cloud-Native World report from Dynatrace ...

February 20, 2018

The Global CIO Point of View report compiled by ServiceNow notes that 89 percent of organizations are either in the planning stages or are already taking advantage of machine learning. Nearly 90 percent of the CIOs surveyed anticipate that increasing automation will increase the speed and accuracy of decisions, and more than two-thirds believe that decisions made by machines will be more accurate than human-made decisions ...

February 16, 2018

The enterprise WAN is unable to keep up with digital transformation demands, according to Foundation for Digital Transformation, a new research report, authored by Ensemble IQ and supported by InfoVista. This challenge was universal across all three vertical industries surveyed — retail, manufacturing, and banking/financial services ...

February 15, 2018

Achieving optimum Java Virtual Machine (JVM) performance is key to ensuring proper memory management and fast application processing. According to a Cornell University study, a 1-millisecond improvement in the performance of a trading application can be worth $100 million a year to a major brokerage firm. Because of this potential for loss, IT teams owning banking, financial, trading and other Java-based applications place a high value on having a proper JVM monitoring strategy in place ...

February 13, 2018

APM had to evolve to keep pace with development velocity and maintain the service quality for the modern applications born out of digital transformation. Automation and artificial intelligence (AI) technologies are critical to the next step in APM evolution, helping to address speed, scalability and intelligence demands ...

February 12, 2018

A worldwide survey by Gartner, Inc. showed that 91 percent of organizations have not yet reached a "transformational" level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years ...

February 09, 2018

Mobile app performance is still a significant issue. In a new report from PacketZoom, The Effect of Mobile Network Performance on Mobile App Users, 66% of consumers said reliable mobile app performance is "very important" — second only to mobile app security ...

February 07, 2018

IT departments that shift from reactionary fire fighters to becoming proactive business partners find their ticket counts reduced from 20 to 50 percent or more. The strategies outlined in Part 1 of this blog may all sound like a great way to turn IT into a strategic, proactive business-enabler, but how can companies turn strategy into reality? The following are three best practices ...