This is the sixth in my series of blogs inspired by EMA's AIA buyer's guide — directed at helping IT invest in Advanced IT Analytics (AIA), what the industry more commonly calls "Operational Analytics." The goal was to create a "Consumer's Report" approach. And to do that we took it one step further. We created what we called "Shopping Cart Criteria" based on our prior research on AIA adoptions over the past three years.
Start with Part 1: Cost Advantage
Start with Part 2: Environments
Cost Advantage included:
■ Time to Value
■ Administration and Support
■ Toolset Consolidation
■ Cloud for Performance Management
■ Cloud for Change/Capacity/Cost Optimization
■ Core Infrastructure (Network/Data Center)
■ Application Performance and Availability Management
■ Internet of Things (IoT)
In this blog, I examine scenario-related shopping cart objectives for AIA.
At EMA, we evaluated seven unique scenarios relevant to AIA adoptions. Our scenarios included agile/DevOps, Integrated security, change impact awareness, capacity optimization, business impact, business alignment and unifying IT.
DevOps is a key area of opportunity.
We found that some vendors had made DevOps a clear and proven focus, whereas for others it was more a direction of future interest. But DevOps is a key area of opportunity. In prior research we saw that 69 percent of our respondents were looking to link their AIA investments to DevOps requirements.
In evaluating this scenario, we looked at discreet requirements in terms of agile/DevOps needs including support for both development professionals and quality assurance and testing (QA Test). To do this we considered overall APM strengths, application change impact awareness, and proof points in terms of actual deployment scenarios. We also targeted analytic insight into digital experience management across the full application lifecycle.
Integrated security was another scenario where almost all the vendors provided basic functionality, but only a few had made it a primary focus. However, based on recent EMA research in both analytics and SecOps, integrated security is a very high-growth opportunity, with surprisingly strong priorities among both operations and security stakeholders for shared data, shared analytics and shared insights.
In evaluating this criterion, we looked for bidirectional security-related toolset integrations for analysis and visualization relevant to SecOps requirements. We also considered appropriate stakeholder support, and proof points in terms of actual deployments.
Change Impact Awareness
It is well known that performance management and change impact awareness go hand in hand. To be "outstanding" in this area, however, requires many fundamentals. Among them are:
■ analytic awareness of changes in performance-related metrics
■ insight into dependencies to see how and where abnormalities are most likely to impact a critical business service
■ insights into change management procedures and histories so that timely correlations can be proactively understood between change histories and performance and availability metrics
In determining a rating for change impact awareness, we also considered integrations with IT service management (ITSM) sources, CMDBs, CMSs, and ADDM capabilities.
We reserved this scenario for those vendors that went a step beyond change impact awareness. In other words, no vendor could excel here without at least being "strong" in change impact awareness. Capacity Optimization featured those vendors with significant integrations with capacity analytics and automation to make all the requisite connections between performance, change, capacity, and, ideally, cost. In multiple research initiatives, we've seen capacity and even cost analytics stand out as a leading priority for AIA — especially when it comes to optimizing the move to cloud.
In the age of digital transformation, little could be more important than energizing the handshake between IT service delivery and business outcomes. In evaluating this criterion, we considered basic strengths in transactional performance and support for business stakeholders. The highest ratings required data and analytics integrating business and IT sources, as well as common dashboard visualizations of business outcomes such as revenue, business process optimization and conversions from competitive websites.
Business impact factors into business alignment, but data sharing for optimal business alignment also requires reports and visualization that promote IT-to-business dialog along multiple fronts in a current and dynamic way. In evaluating this scenario, we looked at well-defined stakeholder support for business as well as IT stakeholders, well-evolved dashboarding and workflows, and at least some strengths in unifying IT.
Unifying IT, much like toolset consolidation, is something of a Holy Grail in value when it comes to investing in AIA. Advanced IT analytics can enable a common layer of efficiency that helps to promote better processes, dialog, data sharing, and automation across virtually all of IT — not just operations. Integrations and stakeholder support were paramount for this scenario, as was social IT and mobile support. For proof points, we looked for real-world examples where a wide range of IT stakeholders were in fact beginning to work differently and more effectively together.
You've heard of DevOps and SecOps, but NetOps? NetOps is a natural progression of legacy Network Operations to foster more efficient and resilient infrastructures through automation and intelligence. The efficacy of NetOps personnel is reliant upon understanding five key elements of a NetOps Platform and how to best utilize and implement each ...
It's also important to keep the diversity of the Advanced IT Analytics (AIA) landscape in mind as you plan for your investments. AIA is still not a market in the traditional sense. My vision of AIA is rather an arena of fast-growing exploration and invention, in which in-house development is beginning to cede to third-party solutions that can accelerate time to value ...
Most application performance monitoring (APM) tools offer user experience monitoring and transaction tracing capabilities. But, when there is infrastructure slowness affecting the application, these APM tools cannot always pinpoint the root cause of problems. This is where unified infrastructure monitoring comes in ...
Business transaction monitoring is the approach commonly used to identify and diagnose server-side processing slowness for web applications. While it is an important component of an application performance monitoring strategy, a key question is whether business transaction tracing is sufficient for ensuring peak application performance ...
Gartner highlighted the top strategic technology trends that will impact most organizations in 2018. The next trends focus on blending the digital and physical worlds to create an immersive, digitally enhanced environment. The last three refer to exploiting connections between an expanding set of people and businesses, as well as devices, content and services to deliver digital business outcomes ...
Gartner highlighted the top strategic technology trends that will impact most organizations in 2018. The first three strategic technology trends explore how artificial intelligence (AI) and machine learning are seeping into virtually everything and represent a major battleground for technology providers over the next five years ...
In the Riverbed Future of Networking Global Survey, more than half of the respondents acknowledged that achieving operational agility is critical to the success of a modern enterprise, and next-generation networks as well as the technology to support them are key to reaching this goal ...
Legacy infrastructures are holding back their cloud and digital strategies, according to the Riverbed Future of Networking Global Survey 2017. Nearly all survey respondents agree that legacy network infrastructure will have difficulty keeping pace with the changing demands of the cloud and hybrid networks ...