IM The Challenges of Delivering Unique Services in the Application Economy
May 04, 2017

Jeremy Rossbach
CA Technologies

As the father of teenage girls, I witness firsthand how they are always on their phones. Between Snapchat, Instagram, Twitter and tons of other apps I’m sure I don't even know the names of – that’s a lot of communication services they choose to use to stay in touch with their friends.

In the application economy, everyone is in the software business. The biggest differentiator – what will separate you from your competitors – is your customers’ app experience. Fifty percent of companies surveyed say their industry has been highly disrupted by the application economy while 44 percent are already experiencing this impact within their own organization.

This basically means more applications on the network, creating more demands for bandwidth, becoming highly sensitive to latency, demanding availability, and creating an instant need to be triaged if there is a problem.


To succeed in the application economy, you must embark on a fundamental transformation to remain relevant and competitive. The network is a big part of that transformation. Modern network technologies like software-defined networking (SDN), software-defined data centers (SDDC) and software-defined wide area networks (SD-WAN) are being adopted to assure relevancy and competitive advantage for the business.

The vendor landscape to choose from for your modern network technology transformation can have you scratching your head as well. Do you go with Open Source, Cisco, VMware, Viptela or a combination of more than one? Recent research from Enterprise Management Associates revealed that most companies plan to deploy more than one technology stack to support modernization of their networks.

When adopting modern network architectures like cloud and SDN that are deployed on more than one vendor stack, you need to make sure your avoiding some common monitoring and management pitfalls.

1. Don’t build another monitoring silo just to spend more money in the end to try to unify and integrate all your solutions. Especially from one technology vendor that helps you quickly fill a gap. Vendor lock in and integration problems could mean a solution that is not applicable to the network operations and engineering teams.

2. Don’t be forced to abandon your Operational User Interface (UI). The Operational UI is the features, functions and disciplines that you have adapted into your company’s workflow and you should not abandon this just because you plan to entertain a new network monitoring solution that won’t support your current processes ingrained into your network operation teams. You should expect to maintain the same operational UI and workflows and apply them to the new modern network technology areas you plan to deploy.

3. Don’t forget about scale. Today’s modern network architectures demand you think about how you plan to manage and monitor the explosion of objects on your network introduced by SDN and IoT. The new virtual and logical network components introduced by these technologies are equivalent to another interface or device that you need to monitor.

A comprehensive and integrated network performance monitoring approach is essential to avoiding these pitfalls while guaranteeing that when you deploy modern network technologies from multiple vendors, you can still haven one operational UI that spans all technology stacks while enabling visibility from your legacy network, through your cloud-centric software-defined architectures.

Jeremy Rossbach is Sr. Principal Product Marketing Manager at CA Technologies.

CA Technologies has launched a new network performance monitoring comic series featuring Kip and Gary to bring a little fun and laughter to the everyday challenges network operations teams face with traditional network performance monitoring along with implementing and managing modern network architectures like SDN.

Jeremy Rossbach is Sr. Principal Product Marketing Manager, Network Operations and Analytics, at CA Technologies
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