Xurrent is an AI-powered service and operations management platform helping modern enterprises reach new levels of productivity and performance. Xurrent unifies workflows, dismantles silos, and drives intelligent collaboration across teams. Xurrent gives service leaders the clarity and tools to solve problems faster and improve how work gets done.
APMdigest Blogs and News
IT organizations have historically measured success by how quickly they can respond when something goes wrong. The entire discipline of Incident Management has been optimized around mean time to resolution, first-response SLAs and ticket closure rates. But new research suggests that even though this is a well-executed playbook, it's no longer enough to retain customers ...
Xurrent launched autonomous AI Agents and an open Model Context Protocol (MCP) server.
Agentic AI is a major buzzword for 2026. Many tech companies are making bold promises about this technology, but many aren't grounded in reality, at least not yet. This coming year will likely be shaped by reality checks for IT teams, and progress will only come from a focus on strong foundations and disciplined execution ...
Phil Christianson, Chief Product Officer at Xurrent, has joined the APMdigest Vendor Forum.
Xurrent introduced ITxM — a unified approach to incident and service management.
Xurrent™ has acquired Zenduty, a provider of incident and alert management solutions.