APMdigest asked the top minds in the industry what they feel is the most important way Application Performance Management (APM) tools must evolve. The recommendations on this list provide a rare look into the long-term future of APM technology. Part 5 covers the impact of APM on the Business.
Start with 30 Ways APM Should Evolve - Part 1
Start with 30 Ways APM Should Evolve - Part 2
Start with 30 Ways APM Should Evolve - Part 3
Start with 30 Ways APM Should Evolve - Part 4
20. ALIGN IT TRANSACTIONS WITH BUSINESS OBJECTIVES
APM must evolve to be more of a solution that analyzes how the business is impacted by IT. Currently, APM solutions focus on the technical details around latency or failures in infrastructure. Rarely, are these solutions usable by the IT liaison to the business, or the business itself. The next step in APM evolution should be to map business objectives or milestones to IT transactions and provide feedback to the business on the status of these objectives – whether they are compliance, order volume or process execution related.
Charley Rich
VP Product Management and Marketing, Nastel Technologies
21. FOCUS ON BUSINESS SERVICES
One key area which APM vendors have to recognize is a current weakness that must be quickly addressed is that the compelling business driver is not just ensuring the health, availability, and performance of "applications" but the business services which they support ... IT organizations are demanding a full stack, business service-oriented solution. The first vendors that get there with a complete story (and, more importantly, a complete set of capabilities) will be favored to win the long-term APM vendor race.
Bob Johnson
CMO, Optanix
Read Bob Johnson's blog: APM Evolution: Business Service Performance
22. DRIVING BUSINESS ANALYTICS
APM will be a driver for business analytics and this is currently the only way to really evolve APM technology. Supporting new technologies is no longer a USP but merely a way to survive.
APM agents have a real advantage in the way they can enrich business analytics via intelligent instrumenting and analyzing the data that they see.
Coen Meerbeek
Online Performance Consultant and Founder of Blue Factory Internet
23. SUPPORT FOR LOB
From looking at the product reviews of APM solutions on IT Central Station, I see that APM users want their tools to better serve the needs of the Line of Business (LOB). Reviewers of APM solutions, whether they are DevOps managers, applications owners, CIOs or operations managers, express the need for their APM tools to offer value to their peers in the LOB. Their wish lists include improved analytics, proactive monitoring of business transactions, and integration with business dashboards – all features that will enable APM to better align with the business.
Russell Rothstein
Founder and CEO, IT Central Station
Click here to read the latest APM product reviews on IT Central Station
24. SUPPORT FOR EMPLOYEES
Application Performance Management tools must be designed for today's consumerization of IT to provide the ease-of-use that employees crave but without forsaking the security IT teams demand for protection and compliance. Quite simply, these tools must help employees easily get the job done, especially since today's modern enterprise faces increasing IT complexity that forces teams to do more with less, while at the same time provide IT teams secure control over what is sent in and out of their organizations. It is crucial that these tools meet the demands of modern business because any potential security issue or non-compliant transfer can end up creating a situation of non-compliance and cost the company thousands of dollars or worse.
Jeff Loeb
CMO, Ipswitch
Read 30 Ways APM Should Evolve - Part 6, covering development and DevOps.
The Latest
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
