Why Application Performance Monitoring Cannot be Considered Independent from Infrastructure Monitoring
October 18, 2017

Vinod Mohan
eG Innovations

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Most application performance monitoring (APM) tools offer user experience monitoring and transaction tracing capabilities. But, when there is infrastructure slowness affecting the application, these APM tools cannot always pinpoint the root cause of problems. This is where unified infrastructure monitoring comes in.

Start with Business Transaction Monitoring: Not the Be-All and End-All of Application Performance Monitoring

To be able to truly diagnose the root cause of application slowness, IT operations teams need:

■ Visibility into the availability, performance and usage of every tier of the infrastructure – virtualization, cloud, storage, networking, Active Directory, etc.

■ Analysis of metrics from each tier to be able to see performance abnormalities proactively

■ Correlation of metrics across the different tiers, to be able to determine the exact cause of slowness.

Without sufficient visibility into the performance of supporting infrastructure tiers, it is hard to narrow down the root cause of a slow business transaction.

Examples of infrastructure problems that can affect application performance include:

■ Network connectivity issues in the data center

■ Failure of one of the SAN arrays, slowing down all I/O accesses

■ Backup jobs running on a database server, causing slowness for all applications

■ Resource contention at the virtualization tier, affecting applications hosted on a virtual infrastructure

■ Database-specific problems like index fragmentation, redo log contention, etc.

Without sufficient visibility into the performance of supporting infrastructure tiers, it is hard to narrow down the root cause of a slow business transaction.

Ultimately, the application has to work in concert with various infrastructure components that it relies on, as a problem in any of the dependent tiers can ripple and affect application performance.

Converged Application and Infrastructure Monitoring

Organizations should consider using application performance monitoring tools that provide converged performance visibility of applications and the infrastructure. Without forcing you to toggle between separate management consoles for each part of the infrastructure, your APM tool should provide correlated visibility across user experience, business transactions, applications, databases, and the supporting infrastructure tiers such as network, storage, virtualization, cloud, containers, etc. This is true "full-stack" application performance monitoring.

Vinod Mohan is Senior Manager, Product Marketing, at eG Innovations
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