Bell Integration unveiled its Intelligent Managed Services platform, developed in collaboration with IBM.
This solution is designed to help organizations advance their IT operations through increased automation, predictive insights and intelligent orchestration capabilities, helping businesses to move from reactive to proactive, resilient operations.
Central to this collaboration is the development of the Intelligent Managed Services platform, powered by IBM technology with predictive analytics and agentic AI orchestration. This combination of technologies, including IBM Cloud Pak for AIOps, Instana for observability, and watsonx Orchestrate for agentic control, supports Bell Integration's Intelligent AI-first managed services and will be available to customers to accelerate the transformation of IT operations.
Martin Mersey, AI Automation Director, Bell Integration, said: "With Bell's agentic AI and automation underpinning the solution, we can help businesses move from reactive firefighting towards more proactive and resilient operations, transforming IT from an operational necessity to a business enabler. For IT leaders navigating cloud complexity, battling with resilience, and increasing performance expectations, our IMS platform is designed to help reduce operational risk and improve response times, providing organisations with greater visibility and resilience."
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