Compuware Corporation announced new capabilities to its Data Center Real-User Monitoring (DC RUM) solution.
DC RUM now arms enterprises with three new major capabilities:
- IT can now regain end-to-end visibility of applications and third-party services that extend beyond the traditional borders of the data center.
- Production operations can now anticipate and prioritize issues using an outside-in view of user performance.
- IT can quantify the performance contribution of browser and mobile devices that is undetected by data-center only offerings.
With this new release, organizations can now ensure flawless user experiences as application delivery channels expand into native and hybrid mobile, and as modern architectures leverage third-party services and Web 2.0 technologies.
DC RUM now integrates with dynaTrace's best-in-class Real-User Monitoring for Mobile & Web, enabling new levels of business insights into users' journeys and conversion rates. Building on integration with Compuware's APMaaS Synthetic Monitoring for Mobile & Web solution, DC RUM now delivers a complete view of all applications, users and application tiers in a single console.
"Compuware APM is the first solution that delivers a complete view of user experience and now provides it in a simple, powerful, single reporting interface," said Michael McLachlan, Principal Consultant at Forsythe Technology. "As a result, our clients who have implemented Compuware's APM solution have all their operations team's needs on a single screen, out-of-the-box. This enables them to ensure all applications are performing to meet their business needs and streamlines communication between IT and application owners."
Traditional approaches on the market only deliver a partial view across application types and problems faced. This forces customers to integrate a patchwork of solutions, resulting in longer time to problem identification and resolution, increased reporting complexity and higher cost of ownership. Compuware APM addresses this by simplifying user experience management with a complete, modern approach that includes a unified and comprehensive operational dashboard for production operations and application owners.
Augmenting best-in-class monitoring of enterprise applications, DC RUM now provides visibility into:
- Mobile Native, Hybrid and Web Apps: provides production operations and application owners with the insight to manage all of their customer touchpoints in a single solution.
- Analysis of Individual User Visits: delivers insight to every tap, swipe and click a user takes through a mobile application or website. Only with visit analysis can organizations truly understand the impact performance has on business results, including conversions, bounce rates and other performance analytics.
- Web 2.0, CDN and Other Third-Party Services: removes 70 percent of the blind spots of users' experience for modern web applications. Now teams get visibility into third-party content impact on performance, Web 2.0 (XHR calls) and AJAX readiness, W3C navigation timing metrics perceived render time and more.
- Synthetic Mobile and Web Transaction Performance: provides operational visibility, and SLA monitoring and reporting. Powered by the Compuware Performance Network, organizations can gain insight into performance across the globe.
- Network Impact on Application Performance: measures both application transactions (e.g. product purchase) and network diagnostics in a single context. Production operations teams can optimize infrastructure performance to improve application outcomes.
"Today's enterprises depend on a complex variety of applications technologies and deployment models to support their business. With the new release of DC RUM, Compuware APM has made it possible for production operations to extend insight to mobile, Web 2.0 and third-party services," said Steve Tack, VP of Product Management for Compuware's APM business unit. "Now organizations have seamless analysis of both real-user and synthetic visibility, building on DC RUM's analysis of SAP, Oracle EBS, Microsoft, Citrix-hosted and other enterprise applications."
The Latest
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
