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Eliminate Downtime With Effective Application Performance Management

Anand Akela

As public, private and hybrid cloud are becoming mainstream and applications are transitioning to these complex environments, IT has to effectively manage applications running on mobile devices to legacy mainframes and traditional multi-tier application servers and everywhere in the middle. Operational complexity due to running applications in the diverse and distributed environment makes it difficult for IT to have complete control over the environment.

At the same time, tolerance for application downtime is decreasing, the cost of service slowdowns and interruptions is increasing, and the resources dedicated to manage the entire, complex, heterogeneous environment are flat at best if not shrinking. You don’t need a crystal ball to see that this is a recipe for disaster.

In a recent survey by UBM Tech of 230 business technology professionals, 66% of the respondents said that the loss of employee productivity due to application downtime is a top challenge for their business. Loss of employee productivity and revenue can result from an inability to monitor end-to-end transaction performance and analyze application-related data from across your organization.

What IT managers need is a solution that provides clear visibility and advance warning of IT application performance issues and failures, allowing them to proactively address them before the system goes down. Application Performance Management (APM) addresses these challenges and helps IT managers ensure quality of service and experience for critical business applications so that revenue, end-user productivity and customer satisfaction are protected.

The UBM Tech Survey also identified top decision criterion for an APM solution. Scaling to complex applications, automatic diagnostics, and complete view of business transaction were on the top of the list per the survey result.

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Rapid AI adoption and the unique ways AI workloads operate is redefining the scope and structure of what these teams must deliver. This shift is forcing organizations to rethink how they manage scale, automation, and control, according to The State of SRE and Platform Engineering 2026, a new report from Dynatrace ...

AI is usually talked about as a software tool, but it also depends heavily on the network behind it. Whether a company is using AI for chatbots, automation, monitoring, analytics, or employee support, all of that information has to move across the network in a reliable and secure way. That means AI is not just an application decision. It is also an infrastructure decision. Before organizations rush into AI, they should ask a simple question: Is our network ready to support it? ...

Enterprise AI often lacks governed access to where business processes actually execute. Without that access, AI agents may be able to reason, but they cannot operate reliably across enterprise workflows. For AI agents to effectively carry out workflows, they will require integration-layer context and controls. Organizations can implement these prerequisites by providing AI with managed access to the middleware layer ...

Enterprise networks rarely behave the same way for very long. A routing adjustment in one region may unexpectedly alter application performance in another. A cloud migration may introduce hidden dependencies that go unnoticed until an outage occurs. All the while, the network is managed by several different teams, each of whom use different tool sets — and as a result, have different views of the network ... There’s usually an engineer who remembers why traffic fails over a certain way between sites, or which transparent firewall was added where. The problem is that human memory cannot scale alongside enterprise-scale networks ...

Ask an infrastructure team how confident they are in their ability to govern AI, and most will tell you they've got it handled. A recent survey of 406 IT decision-makers and platform engineering leaders found 86% expressing exactly that confidence. Ask the same group whether they have a formal written AI governance policy, and the number drops to 30%, according to Spacelift's Infrastructure Automation Report ...

In MEAN TIME TO INSIGHT Episode 27, Shamus McGillicuddy, EMA VP of Research, Network Infrastructure and Operations, and Parker Hathcock, EMA Research Director covering IT Service/Operations (ServiceOps), discuss observability unification in modern IT operations ... 

Virtual Private Networks became a cornerstone of enterprise security at a time when corporate infrastructure looked very different from today ... For years, this model worked well. But the architecture behind VPNs assumed a centralized corporate environment—one where the network itself was the hub of activity. In a cloud — first world, that assumption no longer holds ...

Website outages get resolved just as fast in August as they do in November. I went looking for the opposite: the summer slowdown everyone assumes is there once the people who fix things are away. It isn't in the data we collected, covering 1.8 million confirmed outages across tens of thousands of websites ...

This year, many of the cloud infrastructure contracts signed in the early days of the AI boom will come up for renewal. As the year goes on, I anticipate we'll see a significant amount of cloud vendor swapouts and multi-cloud adoption, and the reason isn't just GPU depreciation. It's because they're tired of their current cloud providers ...

There's a moment the many observability teams have experienced days into bringing a new service into production: you realize that the vendor's claims of "intelligent" behavior included a large serving of hype. Their dashboards look nice until they don't, the failure modes are a black box, and no one on the team can confidently explain why the system did what it did at 2 am. Agentic AI is about to force every Ops team to relive that moment at web-scale until they start treating these systems as the dependencies they actually are ...

Eliminate Downtime With Effective Application Performance Management

Anand Akela

As public, private and hybrid cloud are becoming mainstream and applications are transitioning to these complex environments, IT has to effectively manage applications running on mobile devices to legacy mainframes and traditional multi-tier application servers and everywhere in the middle. Operational complexity due to running applications in the diverse and distributed environment makes it difficult for IT to have complete control over the environment.

At the same time, tolerance for application downtime is decreasing, the cost of service slowdowns and interruptions is increasing, and the resources dedicated to manage the entire, complex, heterogeneous environment are flat at best if not shrinking. You don’t need a crystal ball to see that this is a recipe for disaster.

In a recent survey by UBM Tech of 230 business technology professionals, 66% of the respondents said that the loss of employee productivity due to application downtime is a top challenge for their business. Loss of employee productivity and revenue can result from an inability to monitor end-to-end transaction performance and analyze application-related data from across your organization.

What IT managers need is a solution that provides clear visibility and advance warning of IT application performance issues and failures, allowing them to proactively address them before the system goes down. Application Performance Management (APM) addresses these challenges and helps IT managers ensure quality of service and experience for critical business applications so that revenue, end-user productivity and customer satisfaction are protected.

The UBM Tech Survey also identified top decision criterion for an APM solution. Scaling to complex applications, automatic diagnostics, and complete view of business transaction were on the top of the list per the survey result.

The Latest

Rapid AI adoption and the unique ways AI workloads operate is redefining the scope and structure of what these teams must deliver. This shift is forcing organizations to rethink how they manage scale, automation, and control, according to The State of SRE and Platform Engineering 2026, a new report from Dynatrace ...

AI is usually talked about as a software tool, but it also depends heavily on the network behind it. Whether a company is using AI for chatbots, automation, monitoring, analytics, or employee support, all of that information has to move across the network in a reliable and secure way. That means AI is not just an application decision. It is also an infrastructure decision. Before organizations rush into AI, they should ask a simple question: Is our network ready to support it? ...

Enterprise AI often lacks governed access to where business processes actually execute. Without that access, AI agents may be able to reason, but they cannot operate reliably across enterprise workflows. For AI agents to effectively carry out workflows, they will require integration-layer context and controls. Organizations can implement these prerequisites by providing AI with managed access to the middleware layer ...

Enterprise networks rarely behave the same way for very long. A routing adjustment in one region may unexpectedly alter application performance in another. A cloud migration may introduce hidden dependencies that go unnoticed until an outage occurs. All the while, the network is managed by several different teams, each of whom use different tool sets — and as a result, have different views of the network ... There’s usually an engineer who remembers why traffic fails over a certain way between sites, or which transparent firewall was added where. The problem is that human memory cannot scale alongside enterprise-scale networks ...

Ask an infrastructure team how confident they are in their ability to govern AI, and most will tell you they've got it handled. A recent survey of 406 IT decision-makers and platform engineering leaders found 86% expressing exactly that confidence. Ask the same group whether they have a formal written AI governance policy, and the number drops to 30%, according to Spacelift's Infrastructure Automation Report ...

In MEAN TIME TO INSIGHT Episode 27, Shamus McGillicuddy, EMA VP of Research, Network Infrastructure and Operations, and Parker Hathcock, EMA Research Director covering IT Service/Operations (ServiceOps), discuss observability unification in modern IT operations ... 

Virtual Private Networks became a cornerstone of enterprise security at a time when corporate infrastructure looked very different from today ... For years, this model worked well. But the architecture behind VPNs assumed a centralized corporate environment—one where the network itself was the hub of activity. In a cloud — first world, that assumption no longer holds ...

Website outages get resolved just as fast in August as they do in November. I went looking for the opposite: the summer slowdown everyone assumes is there once the people who fix things are away. It isn't in the data we collected, covering 1.8 million confirmed outages across tens of thousands of websites ...

This year, many of the cloud infrastructure contracts signed in the early days of the AI boom will come up for renewal. As the year goes on, I anticipate we'll see a significant amount of cloud vendor swapouts and multi-cloud adoption, and the reason isn't just GPU depreciation. It's because they're tired of their current cloud providers ...

There's a moment the many observability teams have experienced days into bringing a new service into production: you realize that the vendor's claims of "intelligent" behavior included a large serving of hype. Their dashboards look nice until they don't, the failure modes are a black box, and no one on the team can confidently explain why the system did what it did at 2 am. Agentic AI is about to force every Ops team to relive that moment at web-scale until they start treating these systems as the dependencies they actually are ...