February 22, 2018
Shamus McGillicuddy

Everyone wants to talk about how analytics is the future of network engineering and operations. The phrase "network analytics" is used by vendors of various stripes to imply that a particular technology is smarter and better than the average solution. But what is it? What does the term network analytics mean to the enterprise network infrastructure professionals? ...

February 21, 2018
John Van Siclen

Three out of four (76%) of organizations think IT complexity could soon make it impossible to manage digital performance efficiently, according to the Top Challenges Facing CIOs in a Cloud-Native World report from Dynatrace ...

February 20, 2018
Holly Simmons

The Global CIO Point of View report compiled by ServiceNow notes that 89 percent of organizations are either in the planning stages or are already taking advantage of machine learning. Nearly 90 percent of the CIOs surveyed anticipate that increasing automation will increase the speed and accuracy of decisions, and more than two-thirds believe that decisions made by machines will be more accurate than human-made decisions ...

February 16, 2018

The enterprise WAN is unable to keep up with digital transformation demands, according to Foundation for Digital Transformation, a new research report, authored by Ensemble IQ and supported by InfoVista. This challenge was universal across all three vertical industries surveyed — retail, manufacturing, and banking/financial services ...

February 15, 2018
Vinod Mohan

Achieving optimum Java Virtual Machine (JVM) performance is key to ensuring proper memory management and fast application processing. According to a Cornell University study, a 1-millisecond improvement in the performance of a trading application can be worth $100 million a year to a major brokerage firm. Because of this potential for loss, IT teams owning banking, financial, trading and other Java-based applications place a high value on having a proper JVM monitoring strategy in place ...

February 14, 2018
Ashley George

In today's digitally connected world, your website is your business and customer experience is the key to success. Check out the infographic to see how a website monitoring tool can better enable you to deliver a positive customer experience ...

February 13, 2018
Chris Farrell

APM had to evolve to keep pace with development velocity and maintain the service quality for the modern applications born out of digital transformation. Automation and artificial intelligence (AI) technologies are critical to the next step in APM evolution, helping to address speed, scalability and intelligence demands ...

February 12, 2018

A worldwide survey by Gartner, Inc. showed that 91 percent of organizations have not yet reached a "transformational" level of maturity in data and analytics, despite this area being a number one investment priority for CIOs in recent years ...

February 09, 2018
Shlomi Gian

Mobile app performance is still a significant issue. In a new report from PacketZoom, The Effect of Mobile Network Performance on Mobile App Users, 66% of consumers said reliable mobile app performance is "very important" — second only to mobile app security ...

February 08, 2018
Shamus McGillicuddy

IoT devices in remote sites will present challenges around bandwidth, security, policy management, and more. These challenges will be exacerbated by the fact that most remote sites lack onsite IT personnel who can ensure that IoT devices are safely connected to the network. SD-WAN solutions have the potential to address many of these challenges ...

February 07, 2018
Tim Flower

IT departments that shift from reactionary fire fighters to becoming proactive business partners find their ticket counts reduced from 20 to 50 percent or more. The strategies outlined in Part 1 of this blog may all sound like a great way to turn IT into a strategic, proactive business-enabler, but how can companies turn strategy into reality? The following are three best practices ...

February 06, 2018
Tim Flower

"We can't fix it if they don't call." I can't count how many times I've said those words in my IT career. We need users to call in their issues, while conversely we need our ticket volumes to decrease. How can IT lower the amount of call center tickets, quickly resolve those incidents that can't be avoided, and reduce their own costs in the process? Here are three key strategies ...

February 05, 2018
Jason Baudreau

Today's network engineers have their work cut out for them. Bigger, more complex networks have created an environment where network engineers are forced to adapt and develop more effective ways to manage and troubleshoot their networks. This begins with better visibility, which has presented an issue traditionally as engineers struggle to create an accurate picture due to challenges with static maps ...

February 02, 2018
Gary Mann

My last blog covered technology-oriented best practices that application management and IT help desks can use to optimize the performance of their applications and the IT teams that oversee them. Now I'll explore what IT professionals can do to optimize their team's time and resources — the people and processes — in pursuit of that same goal ...

February 01, 2018
Keith Bromley

Visibility technology can help by giving you access to critical monitoring, when you need it and in the format you need it. But improved visibility isn’t usually enough. You are probably going to need a more proactive troubleshooting approach as well ...

January 31, 2018
Leon Adato

Managing an increasingly complex IT environment and a business landscape that's constantly evolving requires IT pros to work fearlessly and tirelessly to keep modern corporate enterprises running smoothly. Results from SolarWinds' recent Little Known Facts survey find that, despite donating time for education and problem-solving for end-users, spending countless hours texting with their monitoring systems, and quelling security threats that would otherwise keep them awake at night, IT professionals agree that they tackle all of this and more because they love their jobs ...

January 30, 2018
John Van Siclen

On average, global retail websites for consumers doing online shopping between Black Friday and the 3rd January were visually complete and ready to use within 2.5 seconds, according to a series of benchmark tests conducted by Dynatrace ...

January 29, 2018
Chris Bihary

Whether you're building a new data center or upgrading an existing one, make certain you ask, "Why are you clinging to a portable network TAP variation or make-shift solution? ...

January 26, 2018
John Worthington

Today's digital business services are often supported by many different IT services. But whether you prefer the term "application ecosystem" or "IT service" doesn't really matter – many service management concepts still apply. In fact, they're more critical than ever ...

January 25, 2018
Subbu Iyer

Nearly half of IT decision makers surveyed from the retail sector in the United States, Australia and Germany say their company will need to adopt new technology in the next three years to evolve and stay competitive, according to the Riverbed Retail Digital Transformation Survey 2018 ...