IT Culture

March 27, 2015

After speaking to thousands of APM users during my time with Gartner, I have seen 5 key issues that cause APM failures ...

March 20, 2015

Today’s CIOs face a daunting task: They must move their enterprises from a traditional organization, with some degree of optimization and automation, into the digital business age. Digital businesses are software-defined — dependent on or driven by software, and leveraging software-derived data to drive decision-making. In order to move businesses into the digital age, much needs to evolve, including innovation, leadership, organization, and culture within IT. These changes often are driven by a chief digital officer or a digitally savvy CIO ...

March 18, 2015

As March Madness continues to be a digitally driven event with a large US following, IT knows the business network will be put under additional stress and employee productivity will decline amid the tournament frenzy and all-consuming bracket. This is especially true during the first two days of the tournament when early round games take place during peak work hours. To help better prepare organizations for the oncoming flurry, we've put together our own "Final Four" list of actions every IT team can take to ensure networks don't come down with the nets ...

March 17, 2015

March Madness is basketball ecstasy for college hoops fans. But it's network agony for the organizations and IT managers forced to deal with severe strains on the network and threats of poorly performing applications. Of course, ever-increasing cloud usage and bring your own device (BYOD) policies only heighten the challenge for IT. With a little bit of proactive planning and with the right performance management tools in place, IT Ops can accurately monitor, identify and address application and network performance issues before they can impact the business. Here are a few tips to make sure administrators stay sane during March Madness ...

March 13, 2015

While 93 percent of IT professionals surveyed said adopting significant new technologies is important, many cited barriers to successful adoption that have resulted in achieving mixed results, such as budget (77 percent) and shortage of personnel (49 percent) — two key areas they also identified as top needs to feel more empowered — according to IT Trends Report 2015: Business at the Speed of IT from SolarWinds ...

March 06, 2015

As discussed in a previous blog, selecting the right APM for DevOps is an “EPIC” decision. Easy, Proactive, Intelligent, and Collaborative is a user-driven approach to APM focused squarely on helping ITOps teams succeed at managing application performance ...

February 28, 2015

In Part 3 of this interview, Cameron Haight, Gartner Research VP, IT Operations, discusses the new focus of his research: Application Performance Management ...

February 27, 2015

In Part 2 of this interview, Cameron Haight, Gartner Research VP, IT Operations, discusses the focus of his research for the last few years: DevOps ...

February 25, 2015

Cloud computing adoption is increasing globally, with the majority of respondents citing hybrid cloud as their preferred option for greater agility and security, according to a study conducted by Vanson Bourne for EMC Corporation/

February 19, 2015

Unplanned application downtime costs the Fortune 1000 from $1.25 billion to $2.5 billion every year, according to an IDC report: DevOps and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified. The report brings to light the real costs and impact of outages, and offers real insights into the adoption and impact of DevOps practices in large enterprises ...

February 13, 2015

APMdigest asked experts from across APM and related markets for their recommendations on the best ways to ensure application performance before app rollout. This final set of six recommendations covers topics including the development environment and deployment ...

February 11, 2015

Ensuring application performance is not just about IT operations. Prior to app rollout, the role of development and DevOps teams, and even IT Operations, in preventing application performance problems cannot be underestimated. But how do these diverse teams accomplish this goal? How do they prevent – or even identify – application performance issues before the app is even in production? With these questions in mind, APMdigest asked experts from across Application Performance Management (APM) and related markets for their recommendations on the best ways to ensure application performance before app rollout. This extensive list includes processes, approaches and tools to consider.

APMdigest presents the 18 recommendations in three parts, with six categories presented each day. The first six recommendations presented here start out with development's performance basics including DevOps and APM ...

February 04, 2015

IT is full of acronyms – so why should you care about Application-Aware Network Performance Management (AANPM)? Put simply, because it can save your organization time and money; help you manage your network, applications and services more effectively; and minimize downtime. The following are five reasons why AANPM matters in today’s enterprise networks ...

January 26, 2015

eG Innovations released key predictions for the Application Performance Management industry in 2015 ...

January 19, 2015

More than 70 percent of companies recognize that IT infrastructure plays an important role in enabling competitive advantage or optimizing revenue and profit. However, despite this recognition, only 22 percent have a well-defined enterprise IT infrastructure strategy, according to an IBM Institute for Business Value report, Continuing the IT Infrastructure Conversation: Why Building a Strong Foundation Requires More Than Technology.

January 16, 2015

Of those surveyed, 82 percent of CIOs admit that they are unable to meet their business’s need for immediate, always-on access to IT services, according to the Veeam Data Center Availability Report 2014 ...

January 15, 2015

Employers of more than one-third of those surveyed (38.6 percent) had suffered a major IT disruption caused by staff visiting questionable and other non-work related web sites with work-issued hardware, resulting in malware infection and other related issues, according to a survey conducted by GFI Software ...

January 13, 2015

Nearly half of IT leadership and operations personnel identify improving operational efficiency as their number one near-term internal priority, and nearly one-third say big data analytics is their top deliverable goal, according to a survey by AppDynamics ...

December 22, 2014

In its second annual “Happy Holidays?” survey, Ipswitch surveyed more than 200 IT professionals to gauge the impact of their job on the ability to enjoy the holiday season. To the surprise of no one, IT pros, yet again, are getting scrooged by some of the most common network issues or “grinches.” Taking a deeper dive into the data reveals ...

November 21, 2014

About 82 percent of IT incidents are handled in the expected amount of time. The problem is that the number hasn’t improved much in recent years. IT has gotten really good at the basics, but the other 18 percent of incidents continue to take much longer to fix, negatively impacting productivity and potentially holding back the business. It’s Fall, so let’s think about it in football terms. If your favorite team were really good at driving 82 yards but then couldn’t score a touchdown, it wouldn’t win many games by settling for field goals. The best teams excel at scoring once they get into the red zone, the last 20 yards standing between them and seven more points on the board. Those final 18 yards – or for IT, that last 18 percent – are extremely important ...

November 13, 2014

APMdigest asked experts from across the APM industry for their opinions on how to best prepare for the challenges of Black Friday, Cyber Monday, and the Holiday Shopping Season. The second set of six technologies presented here includes tools for network operations and development ...

November 04, 2014

Sometimes performance work is all about the customer: “What do we need to handle the seasonal peak with reasonable response time?” Sometimes performance work is all about the money: “Can we cut 30% of our IT budget?” When it is all about the money, you have to have some financial numbers to work with that everyone agrees upon ...

October 24, 2014

Traditional network vulnerabilities are causing more business impacts than most realize, resulting in revenue and job loss, according to a survey commissioned by Avaya ...

October 03, 2014

IT is more and more a key component of all business initiatives and is becoming an important part of those budgets, according to Gartner. CIOs must work with business executives and the CFO to ensure that the critical contribution of IT is incorporated early in the strategic planning and budget planning processes ...

September 26, 2014

While exhibiting with the SmartBear AlertSite UXM team in Velocity last week, I managed to skip away from the booth quite a bit to squeeze in as many sessions as possible. The more sessions I attended, the more some common themes started materializing. The three themes that finally emerged are all very different, but are ultimately all related at the end of the day ...

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