Web Performance

May 13, 2015

The PADS (Performance Analytics Decision Support) Framework helps companies take a more strategic approach to user experience. It's a framework that lets IT and business management understand the link between next-generation Application Performance Management (APM) and big data analytics to enable improved application governance and operational performance. Across industry sectors, companies that unify APM and user experience outperform their peer group in financial results and market valuation. These companies also use 30% fewer tools to achieve these results. The majority have consolidated onto a core platform from one vendor, with tactical deployments of other vendor solutions for specific use cases, departments or technologies. They consistently deliver stellar user experiences with greater IT productivity and lower costs than their less-performing peers ...

May 12, 2015

We conducted a performance diagnostic session on a live e-commerce website, and after our first initial glance at their landing page we saw the usual performance suspects. Some of the highlights we found on the website we analyzed during the performance clinic are below ...

April 24, 2015

The majority (58 percent) of March Madness viewers said poor mobile or online performance while streaming or following games is worse than seeing their favorite team perform poorly, according to the March Madness performance survey conducted online by Harris Poll ...

April 07, 2015

As the holidays are often the most profitable time of the year for retailers, Clustrix conducted the 2014 Holiday Shopping Season Trends Survey in January 2015 to identify the emerging consumer trends specific to the holiday season. Here’s what mattered to online shoppers ...

March 18, 2015

As March Madness continues to be a digitally driven event with a large US following, IT knows the business network will be put under additional stress and employee productivity will decline amid the tournament frenzy and all-consuming bracket. This is especially true during the first two days of the tournament when early round games take place during peak work hours. To help better prepare organizations for the oncoming flurry, we've put together our own "Final Four" list of actions every IT team can take to ensure networks don't come down with the nets ...

March 12, 2015

Retailers confirm that you should have a site performance plan in place, according to the AppDynamics Holiday Web and Mobile Site Performance Review. Here’s the evidence: Retail sites with a site performance troubleshooting process in place were 92 percent more likely to meet or exceed their revenue goals for Black Friday, according to the survey of retail executives ...

March 10, 2015

If you're responsible for an e-commerce website, I guarantee you've been asked about, told about, or wondered about what kind of information and events you should be logging. Important things are happening all the time, and you need to know what's going on. There are lots of components and potential events that really matter when it comes to developing or hosting an e-commerce website. So where should you start? The following are the top five areas that should be the initial focus of your logging efforts ...

December 09, 2014

With all this talk about Black Friday and Cyber Monday, you may not have realized that China’s Singles Day on November 11 officially became the world’s biggest eCommerce event last year, and it exceeded those results this year. Sites had to be prepared for the huge spike in traffic, and those that suffered performance and availability issues surely lost out on revenue as their customers went to competitors’ sites instead. In particular, US and international retailers targeting China for Singles Day faced the tough road of competing head-to-head with Chinese companies. To have any chance of success, these foreign retailers targeting China have to deliver superior website speed and availability ...

December 04, 2014

All organization should make user experience a top priority. After database, no software has become more strategic than a unified performance management platform. If applications don't perform to end user expectations, return on investment (ROI) and risk management objectives cannot be achieved. Employee engagement falters, customer loyalty erodes and the company lags behind its peer group in financial performance and market valuation ...

November 28, 2014

Mobile has become embedded into every aspect of the sales process. Not only are more shoppers than ever (56%) using mobile devices to make purchases, they are using smartphones and tablets every step of the way from browsing to comparing and then finally purchasing. So, this is forcing retailers to take a good hard look at their entire holiday e-commerce and retail strategy ...

November 11, 2014

The average online shopper expects a web page to render in less than three seconds, according to two new studies by Radware. However, analysis of the load times of the top 100 retailers reveals that the median home page on a desktop takes 6.5 seconds to render its primary content and 11.4 seconds to fully load ...

November 10, 2014

With Black Friday and Cyber Monday coming up, online retailers need to start preparing for an increased volume of website visitors and transactions. And, with more and more people turning to the Internet each year to purchase their goods and services, e-tailers must brace themselves for the biggest avalanche yet of online holiday shoppers. Remember the Target, Kohl’s and Walmart website crashes of holiday seasons past? Based on those incidents, e-tailers know they must ensure that downtime, performance issues or denial-of-service attacks don’t impact their service on those initial major holiday shopping days, and well into the holiday season, as that could hurt their bottom line or their business reputation ...

September 30, 2014

Poor image optimization on web pages has a clear measurable impact on the user experience, according to a new report entitled Progressive Image Rendering: Good or Evil? ...

September 04, 2014

In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...

July 16, 2014

Nearly 90 percent surveyed stopped using an app due to poor performance, according to The App Attention Span study, conducted by AppDynamics in partnership with the Institute of Management Studies (IMS) at Goldsmiths, University of London. The App Attention Span investigated the impact of the increasing importance and use of mobile devices on aspects of people’s behavior, and the corresponding business implications. It reveals that, as people’s attention spans for poor-performing apps shorten, the stakes are high for any business that depends on its website or mobile app ...

July 02, 2014

Let's face it, people hate waiting in lines. And guess what? People hate waiting for slow loading websites as much they hate waiting in line. They will not hesitate to abandon a site, if it isn't performing up to their speed standards. For this reason, B2C and B2B web entities alike must not underestimate the importance of website speed. Let's take a look at some of the impacts that website load-times can have on business and take into consideration some possible options to accelerate website speed ...

June 11, 2014

The 2010 FIFA World Cup fever tested the Internet’s limits more than ever before. News site traffic reached a blistering 12.1 million visitors per minute. DevOps will be conducting some pretty rigorous testing to ensure their channels can hold up under what could be another record-breaking moment of traffic in Internet history. But, will this be enough?

February 28, 2014

Pages of the top 500 retail websites are not only bigger, but slower than ever and not meeting the demands of online shoppers ...

January 08, 2014

HealthCare.gov was possibly the world's most important IT project of the moment, yet it performed as if it were rolled out the door without so much as a cursory kick of the tires. That's because it probably was – and that's far from unusual. A recent LinkedIn/Empirix survey found that at most companies and public agencies, pre-deployment testing is half-hearted at best and non-existent at worst ...

December 04, 2013

TRAC's research shows that IT first learns about performance issues when business users bring it to their attention in 37% of cases, and only 41% of organizations have a 50% or better success rate in identifying performance issues before they impact business users. Some key reasons why the prevention of performance problems is still a major issue for organizations include ...

November 20, 2013

The headlines are filled with news of retail website failures and crashes – most recently with the launch of Obamacare and the continuing healthcare.gov crashes due to high visitor load. Some of this attention is due to the media's insatiable appetite for bad news, some of it is fueled by massive user dissatisfaction, but for the most part; websites are just simply failing more. Quite often, sites go down because organizations are not sufficiently prepared to manage the risks that exist because of the complexity that surrounds their sites ...

November 05, 2013

Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed ...

August 23, 2013

Shoppers consult three websites on average before making a purchase and poor website performance causes the shopper to go to a competitor, according to an extensive Harris Poll survey on website performance and mobile shopping sponsored by Riverbed Technology ...

August 12, 2013

Websites for the top 500 US retailers continue to slow down, a 13.7% drop since Spring 2012 ...

June 27, 2013

It’s a fact that online businesses lose out on revenue when customers abandon their transactions due to website performance problems. We learned this lesson first hand at Thomas Cook Online, but we also learned that with a performance monitoring solution that scrutinizes customer experience, we could not only improve the performance of our website but also recapture lost business ...

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