Logentries Delivers Proactive Inactivity Alerting
October 16, 2014
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Logentries announced enhanced Inactivity Alerting with pattern recognition to help Dev and IT Ops identify when specific log events are not occurring in a system or key application. While most Ops teams have alerting in place to monitor when events happen, Logentries is offering a powerful opportunity to know, in real-time, when expected activity or systems stop, resulting in performance, security or business continuity risks.

Using advanced machine-learning technology, the Logentries service is enabling users to proactively detect performance and security issues, and resolve problems more quickly, to improve end user experience and overall system and application performance. As the universal data source across the entire software stack, log events can be considered the heartbeat of servers, applications and user activity. Logentries Inactivity Alerting notifies users immediately when a service stops logging events, a probable symptom of impending performance or security issues, and helps to prevent situations where systems fail silently. Logentries users know right away if application components suddenly fail; if credit cards are not being processed; or if website traffic halts unexpectedly, all within seconds. Logentries users can now create real-time alerting based on the absence of expected events or a shift in system behavior patterns.

With Logentries Inactivity Alerting, users can:

- Monitor specific incoming log events and patterns, and receive real-time alerts on inactivity or system behavior changes.

- Monitor systems for server performance issues, failed processes or configuration issues based on a string or pattern of log events.

- Monitor application availability 24/7.

“Getting notified immediately when an expected behavior doesn’t occur is very powerful – be that a server that suddenly stops sending logs, a process that fails, or expected user behavior such as trial sign-ups that is no longer occurring” said Trevor Parsons, Logentries Chief Scientist and Co-founder. “There are many situations where a system failure does not produce a coherent error message which can cause systems to regularly fail silently. Inactivity Alerting has been designed to prevent this, so that you can react before your customers ever notice.”

The cloud-based Logentries service collects and pre-processes log events in real-time for on-demand analysis, alerting and visualization. With custom tagging and filtering, users can correlate security and performance issues with broader infrastructure activity including application usage, server metrics, and user behavior.

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