Mobile vs. PC - Traditional PC Still Device of Choice in Business
August 29, 2017

Pete Goldin
APMdigest

Share this

While business investments in smartphones and tablets are growing in some cases, the vast majority of employees still use laptops and desktops as their primary work device, and organizations aren’t planning to shift investments away from traditional PCs in the foreseeable future, according to The Future of the PC, a new study by Spiceworks.

Among organizations surveyed, an average of 60 percent of employees currently use desktops as their primary work device. Laptops are used by 27 percent of employees as their primary device, followed by thin clients (5 percent), tablets (3 percent), smartphones (2 percent), and 2-in-1s (2 percent).

In terms of future business investments, the results indicate that while desktop investments are expected to be relatively flat in the next 12 months, 43 percent of businesses expect to increase their laptop investments. Mobile devices, such as tablets (25 percent), smartphones (16 percent), and 2-in-1s (18 percent) are expected to see about half the growth of laptops.

“Although many predict the popularity of mobile devices will lead to the ‘death of the PC,’ this prophecy won’t become a reality anytime soon in the corporate world,” said Peter Tsai, Senior Technology Analyst at Spiceworks. “It’s true that desktop PCs will become less prevalent in the near future, giving way to laptops, but tablets and smartphones still face usability challenges that prevent them from enabling key tasks in the workplace. So for the foreseeable future, traditional PCs will remain dominant while tablets and smartphones serve as complementary devices.”

Among IT professionals who influence the purchase decisions of end user devices at their organization, 53 percent believe most employees will not use a mobile device as their primary device in the foreseeable future. Respondents who think it could happen believe a mobile-dominated workplace is at least three to five years off.

As to why organizations are sticking with laptops and desktops, the research shows IT professionals believe mobile devices are adequate for browsing the web and viewing documents, but more limited when it comes to other business functions, such as inputting data, and creating, editing, and saving documents.

Spiceworks also examined what factors IT professionals deem most important when choosing the PC brands to buy for their organization. The results show computer reliability is the most important factor.

87 percent of IT professionals said reliability is very to extremely important in the decision-making process, followed by performance (68 percent), security (62 percent), and cost (54 percent). Other factors, such as manageability (48 percent), user-friendliness (42 percent), and ease of repair (37 percent), were considered slightly less important, but innovative features (9 percent) and style (4 percent) were considered the least important factors.

Methodology: The survey was conducted in July 2017 and included 998 IT professionals across the US, Canada, and the UK who influence the purchase decisions of end user devices at their organization. Respondents represent a variety of company sizes, including small- to-medium-sized businesses and enterprises. Respondents also come from a variety of industries including manufacturing, healthcare, nonprofits, education, retail, government, and finance.

Share this

The Latest

November 17, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 3, the final installment, covers the customer journey ...

November 16, 2017

Just in time for the holiday shopping season, APMdigest asked experts from across the industry for their opinions on the best way to measure eCommerce performance, in terms of applications, networks and infrastructure. Part 2 covers APM and monitoring ...

November 15, 2017

As the holiday shopping season looms ahead, and online sales are positioned to challenge or even beat in-store purchases, eCommerce is on the minds of many decision makers. To help organizations decide how to gauge their eCommerce success, APMdigest compiled a list of expert opinions on the best way to measure eCommerce performance ...

November 14, 2017

More than 90 percent of respondents are concerned about data and application security in public clouds while nearly 60 percent of respondents reported that public cloud environments make it more difficult to obtain visibility into data traffic, according to a new Cloud Security survey ...

November 13, 2017

Today's technology advances have enabled end-users to operate more efficiently, and for businesses to more easily interact with customers and gather and store huge amounts of data that previously would be impossible to collect. In kind, IT departments can also collect valuable telemetry from their distributed enterprise devices to allow for many of the same benefits. But now that all this data is within reach, how can organizations make sense of it all? ...

November 09, 2017

CIOs trying to lead digital transformation at the speed needed to succeed need a mix of three scale accelerators, according to Gartner, Inc. The three scale accelerators include: digital dexterity, network effect technologies, and an industrialized digital platform ...

November 08, 2017

While the majority of IT practitioners in the UK believe their organization is equipped to support digital services, over half of them also say they face consumer-impacting incidents at least one or more times a week, sometimes costing their organizations millions in lost revenue for every hour that an application is down, according to PagerDuty's State of Digital Operations Report: United Kingdom ...

November 07, 2017

Today's IT is under considerable pressure to remain agile, responsive and scalable to meet the changing needs of business. IT infrastructure can't become a bottleneck, it must be the enabler. But as new paradigms, such as DevOps, are adopted, data center complexity increases and infrastructure constraints can block the ability to achieve these goals ...

November 06, 2017

It's 3:47am. You and the rest of the Ops team have been summoned from your peaceful slumber to mitigate an application delivery outage. Your mind races as you switch to problem solving mode. It's time to start thinking about how to make this mitigation FUN! ...

November 03, 2017

With the increased complexity of IT environments, the rising cyber threats and the growing number of IT alerts, IT organizations have come to the realization that throwing more people at IT issues doesn't solve the problem ...