Modernize Your Software to Transform Your Enterprise
July 22, 2014

Aruna Ravichandran
CA Technologies

Share this

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers?

Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics. Forrester conducted in-depth interviews with 212 enterprise commercial firms globally. The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software.

Some of these findings include:

■ How fast application development cycle times are a key factor in business revenue and growth

■ How development cycle times strongly correlate with the level of modern software in IT

■ How modernizing enterprise software can provide a competitive advantage

■ How maintenance costs can be reduced from software modernization

Just mull this over: the faster-growing companies had application development cycles that were 29 percent shorter than those in slower growing companies.

With these benefits of software modernization, why haven't most enterprises adapted? Forrester mentioned two reasons: 1) most enterprises aren't in a position to adapt to market trends, and 2) often, enterprise IT has a mantra of "If it ain't broke, don't fix it." Legacy infrastructure and software that served the organization well in the past to obtain efficiencies and vertical integrations can now impede change today. And older ideals and IT stability won't help you compete again new market entrants that bring along new technology, new channels, and new offerings.

As Forrester states in its research findings: "Simply staying up to date is insufficient to remain modernized. Modernized software is software that allows the firm to quickly react to business needs and business opportunities as it tries to win, serve, and retain customers."

The study then points out that "while revenue and profitability are measures of past performance, agility positions a firm to better react to both market opportunities and threats."

What does all this have to do with APM? Remember that just launching applications isn't going to bring success. You have to monitor the performance of those applications. More importantly, understand the experience your end-users are having with those applications.

But if your development team and operation teams are working in silos, is software lifecycle really modern? Can you achieve the next level of customer satisfaction? A DevOps culture must come into play.

To truly modernize your software, you have to modernize the way your app development and operations teams work. In a DevOps world, you can incorporate real-user data from APM into the development lifecycle of applications to deliver quality apps that drive loyalty and revenue. Using a DevOps philosophy with the right tools and communication, you will be able to launch high quality apps, capture the exact KPIs to need to measure customer experience, and speed app delivery.

The application economy isn't just a trend. It is real. To survive, you have to modernize software to speed application development cycles, and implement application performance management across Dev and Ops to drive quality and delight customers.

Aruna Ravichandran is VP, Product & Solutions Marketing, DevOps, CA Technologies.

Share this

The Latest

May 18, 2018

The deeper intricacies of the site reliability engineer (SRE) role are still evolving, and to gain some insights into what the role actually entails we recently conducted a survey aimed at this growing group. The role may vary from organization to organization. The commonalities we identified include the following ...

May 16, 2018

While security experts may disagree on exactly how to secure a network, one thing they all agree on is that you cannot defend against what you cannot see. In other words, network visibility IS network security. Visibility needs to be the starting the point ...

May 15, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 7, the last installment, offers some final thoughts about "tools" that are not necessarily technology ...

May 14, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 6 covers the development process ...

May 11, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 5 is all about data ...

May 10, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 4 covers communication and collaboration ...

May 09, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 3 covers analytics, AI and machine learning ...

May 08, 2018

APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation. Part 2 covers the network and the cloud ...

May 07, 2018

Almost every company is facing the challenge of digital transformation today. This means rethinking and retooling your company to compete and succeed in an increasingly digital world. While digital transformation is not only about technology, the right tools can help. To find out what these right tools are, APMdigest asked experts from across the IT industry for their opinions on the essential tools to support digital transformation ...

May 03, 2018

Growth tops the list of CEO business priorities in 2018 and 2019, according to a recent survey of CEOs and senior executives by Gartner, Inc. However, the survey found that as simple, implemental growth becomes harder to achieve, CEOs are concentrating on changing and upgrading the structure of their companies, including a deeper understanding of digital business ...