New Relic announced that Magento Commerce, a provider of open omnichannel innovation, will embed New Relic’s products in the Magento Enterprise Cloud Edition, a Platform-as-a-Service (PaaS) environment for its flagship Magento 2 Enterprise Edition digital commerce platform.
Magento Enterprise Cloud Edition is built to power innovative e-commerce experiences with the rapid deployment of fully customizable, secure and scalable Web storefronts, combined with a leading hosting and managed services infrastructure. New Relic’s analytics solution will help provide Magento merchants with real-time visibility into the performance of their applications, and the most complete insights into their customer experience and business performance.
Magento Enterprise Cloud Edition offers all the benefits of modern cloud computing that are most commonly associated with SaaS solutions: Elastic scalability, high resilience and availability, PCI compliance, global availability and automated patching. Additionally, Magento Enterprise Cloud Edition preserves what has made Magento the platform of choice for thousands of leading retailers, brands and manufacturers – the flexibility of Magento’s extensible architecture, enhanced by a global ecosystem of innovative partners and developers.
“New Relic’s real-time analytics capabilities have already proven incredibly valuable to many Magento merchants that have used New Relic to better understand the performance of their eCommerce businesses, and most importantly, the quality of their customer engagement,” said Peter Sheldon, VP of Strategy, Magento. “We are thrilled to take this partnership a step further by embedding New Relic APM Pro for all Magento Cloud customers, and delivering a deeper integration between Magento and customers of New Relic Insights to provide monitoring and analytics dashboards to help them make data-driven business decisions.”
Magento has chosen to embed New Relic APM Pro for its real-time application performance monitoring capability, providing merchants a comprehensive line of sight into software performance and how it relates to their customers’ site activity. The expanded partnership will allow Magento Enterprise Cloud Edition customers to glean more intelligence on site software performance and related customer purchasing habits, with the following additions:
- New Relic APM Pro will be embedded and included so that all Magento Enterprise Cloud Edition customers have the option to use it at no additional charge.
- A Reporting extension enabling interoperability between Magento and New Relic will be a default component of Magento 2, making it easier for merchants to gain the benefits of New Relic Insights. This means that users will be able to easily integrate with New Relic APM and New Relic Insights to access predefined and customizable dashboards that will shed light on customer events.
- 60-day free trial of New Relic Insights, including merchant dashboards, for Magento Cloud Edition users.
- 60-day free trial of New Relic APM Pro and New Relic Insights, including merchant dashboards, for Magento on-premise and partner-hosted users.
- New Relic Insights Dashboards – at least 16 merchant dashboards will be included as part of the free trials of New Relic Insights included with the Magento 2 Enterprise Edition.
- PHP Agent support for the New Relic products to support Magento 2 technology.
“We’re excited to work with Magento to help its merchants deliver the best customer experience for customers by unlocking a powerful real-time view of site performance and business outcomes,” said John Gray, SVP of Business Development, New Relic.
Magento 2 customers will have access to New Relic APM Pro, the Reporting extension and other features starting in the early summer of 2016.
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