New Relic Unveils Customer Education Program: New Relic University
November 19, 2015
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New Relic announced its customer education program, New Relic University, and debuted its first APM Essentials Bootcamp at the company’s FutureStack15 technology event and user conference in San Francisco.

The company created New Relic University to empower customers to gain the insight they need to make better decisions about their software. From short video tutorials to comprehensive webcasts and in-person trainings, customers can find educational resources for all levels of users — beginner to advanced — on a wide range of topics.

“As virtually every company is becoming a software company, many New Relic customers want to dig in deeper on our software analytics capabilities to equip their teams with the knowledge to drive business decisions,” said Bill Lapcevic, VP Customer Success, New Relic. “New Relic University is designed to help people in diverse roles become true data nerds and get the most out of every aspect of our products.”

A select group of New Relic customers have engaged in the initial rollout of New Relic University, allowing people across these organizations to engage and explore the capabilities of the New Relic Software Analytics Cloud.

"New Relic University's on-site program offered the best four hours of training that I've had in a very long time. It really helped us connect the dots,” said Robert Wyatt, IT Manager, Rexel Holdings USA

As part of its official launch, New Relic University is running a sold-out APM Essentials Bootcamp on site at FutureStack15, on Wednesday, Nov.11. The day-long event aims to help attendees master APM, including learning how to:

- Deploy and configure New Relic APM in applications

- Configure New Relic Alerts to proactively monitor applications

- Troubleshoot performance problems, using such features as transaction traces, error traces, thread profiling, and server monitoring

- Add custom instrumentation to applications

- Use Key Transactions and X-Ray Sessions to monitor and troubleshoot critical business transactions

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