TeamQuest, recently acquired by HelpSystems, announced an update to its Vityl suite of infrastructure monitoring and capacity management tools.
The update lets IT professionals deliver consistent service while making efficient use of limited resources.
“We’re confident this update will continue TeamQuest’s mission of helping IT professionals manage every aspect of their daily operations – from meeting SLAs, to efficiently allocating resources, to communicating with business leadership,” said HelpSystems CEO Chris Heim. “The enhanced ability to automatically identify which services are wasting resources will maximize productivity and ultimately improve the bottom line for our customers. Meeting customer needs with software like this is one of the main reasons we recently acquired TeamQuest.”
TeamQuest’s Vityl Adviser includes two new features to better help IT professionals find balance between unnecessary risk and unnecessary spending. Efficiency scoring has been expanded beyond per system scores to also include calculations for entire services, or business functions. Users now receive a score for each service that makes it easy to determine if the resources dedicated to that service are over-provisioned (leading to wasteful spending) or under-provisioned (leading to outages and bottlenecks).
In accordance with these goals, Vityl Adviser also improved the Performance Charts feature. Groups such as application teams, system administrators, service owners, and management can create tailored views that meet their own reporting needs. Multiple metrics can be combined into single charts and easily assessed without piecing information together from multiple charts.
These updates will grant IT professionals greater flexibility and confidence in managing increasingly complex IT environments.
Following Oracle’s decision to end Java plug-in support for browsers, users of TeamQuest’s infrastructure monitoring tool Vityl Monitor will be able to access the browser-based application as both a Java applet and Java Web Start application.
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