Too Many Tools, Too Many Alerts
Monitoring Challenges Decrease Productivity and Impact Service
October 06, 2016

Eric Bernsen

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Many IT professionals, regardless of company size or role, face monitoring challenges that decrease productivity, impact service, and delay projects, according to Opsview's annual IT Monitoring Survey. We received over 400 responses from around the globe, from those employed at small start-ups to those working at major corporations.

Findings include:

Too many tools and dashboards

Over 35% of respondents strongly agreed or agreed that because their IT monitoring systems has too many tools and dashboards, they are slower at responding to critical issues and identifying the source of an issue. Of the total respondents, 52% of those at companies with greater than 1,000 employees felt similarly.

Too many alerts and tools

Respondents were asked how strongly they agreed with the following statement: ?My IT tools send too many alerts and cause us to waste too many resources trying to weed through the alerts.? Over 48% of respondents strongly agreed or agreed with this statement, 60% at companies with greater than 1,000 employees.

Inadequate reporting

Over 56% of survey participants said their IT tools do not provide adequate reporting, which makes demonstrating value to stakeholders and decision making difficult. 58% of those in management roles strongly agreed or agreed with this statement.

Can't complete IT projects as quickly as the business needs

Over 48% of general survey participants agreed or strongly agreed that completing IT projects at the speed the business needs is a challenging task. This is especially noticeable at larger companies with over 72% respondents at companies with greater than 1,000 employees agreeing.

Need to free up staff to work on important projects

More than 86% of all participants felt that with more concise and accurate IT operations, more staff would be available to work on other projects.

Eric Bernsen is a Digital Marketing Executive at Opsview.

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