Too Many Tools, Too Many Alerts
Monitoring Challenges Decrease Productivity and Impact Service
October 06, 2016

Eric Bernsen
Opsview

Share this

Many IT professionals, regardless of company size or role, face monitoring challenges that decrease productivity, impact service, and delay projects, according to Opsview's annual IT Monitoring Survey. We received over 400 responses from around the globe, from those employed at small start-ups to those working at major corporations.

Findings include:

Too many tools and dashboards

Over 35% of respondents strongly agreed or agreed that because their IT monitoring systems has too many tools and dashboards, they are slower at responding to critical issues and identifying the source of an issue. Of the total respondents, 52% of those at companies with greater than 1,000 employees felt similarly.

Too many alerts and tools

Respondents were asked how strongly they agreed with the following statement: ?My IT tools send too many alerts and cause us to waste too many resources trying to weed through the alerts.? Over 48% of respondents strongly agreed or agreed with this statement, 60% at companies with greater than 1,000 employees.

Inadequate reporting

Over 56% of survey participants said their IT tools do not provide adequate reporting, which makes demonstrating value to stakeholders and decision making difficult. 58% of those in management roles strongly agreed or agreed with this statement.

Can't complete IT projects as quickly as the business needs

Over 48% of general survey participants agreed or strongly agreed that completing IT projects at the speed the business needs is a challenging task. This is especially noticeable at larger companies with over 72% respondents at companies with greater than 1,000 employees agreeing.

Need to free up staff to work on important projects

More than 86% of all participants felt that with more concise and accurate IT operations, more staff would be available to work on other projects.

Eric Bernsen is a Digital Marketing Executive at Opsview.

Share this

The Latest

December 15, 2017

CIOs around the globe are more determined than ever to achieve digital transformation within their organizations despite setbacks, according to a survey by Logicalis ...

December 14, 2017

The Spiceworks 2018 IT Career Outlook found that 32 percent of IT professionals plan to search for or take an IT job with a new employer in the next 12 months ...

December 12, 2017

Downtime and security risks were present in each cloud environment tested, according to 2016 Private Cloud Resiliency Benchmarks, a report from Continuity Software ...

December 11, 2017

Companies that empower employees with the applications they want and need, and make them readily accessible — anytime, anywhere, on any device — can benefit from measurable gains at the individual and organizational level, according to a survey, The Impact of the Digital Workforce: A New Equilibrium of the Digitally Transformed Enterprise, conducted by VMware ...

December 08, 2017

Metrics-oriented thinking is key to continuous improvement – and a core tenant of any agile or DevOps philosophy. Metrics are factual and once agreed upon, these facts are used to drive discussions and methods. They also allow for a collaborative effort to execute decisions that contribute towards business outcomes ...

December 06, 2017

The recent outage of the University of Cambridge website hosting Stephen Hawking's doctoral thesis is a prime example of what happens when niche websites become exposed to mainstream levels of traffic ...

December 05, 2017

Even as many organizations continue to adopt multi-cloud technologies as part of their dramatic transformation, the mainframe remains a relevant and growing data center hub for many, according to BMC's 12th annual Mainframe Research Report ...

December 04, 2017

Banks are laying the foundation for the digitization of their businesses and anticipate emerging technologies -- from IoT to biometric authentications and blockchain -- to make a substantial imprint on the industry within five years, according to a recent survey of banking professionals commissioned by VMware ...

December 01, 2017

A recent blog on APMdigest — Protecting Network Performance is as Essential as Securing the Network — mentions that performance issues and outages are possible when security tools (like an IPS, WAF, etc.) are inserted inline. However, one easy way to mitigate this concern is to deploy a bypass switch before the inline tool ...

November 30, 2017

While self-service and self-help IT are in common practice, about half of organizations surveyed are still struggling with full deployment and realizing its value, according to a new report by Ivanti and the Service Desk Institute ...