U.S. Electrical Services Inc. Deploys eG Innovations Performance Monitoring Solution
April 12, 2017
Share this

U.S. Electrical Services Inc., a world-class wholesale distributor of electrical products and related services has deployed eG Enterprise from eG Innovations as the exclusive performance monitoring solution empowering USESI to increase performance, business growth, productivity and savings.

The eG Enterprise implementation enables USESI the ability to provide complete performance visibility into the company's transaction flow of the line of business Enterprise Resource Planning (ERP) applications, including its Linux servers, JBoss Java applications, Rocket UniVerse database, EMC storage and Citrix infrastructure.

USESI's customers include tens of thousands of electricians, contractors, corporate clients, architects, engineers, and lighting designers — all of whom rely on USESI to deliver quality products backed by knowledgeable advice and excellent service. Be it residential, commercial, industrial, institutional, or utility, the world runs on products and services from USESI's best-in-class electrical distribution businesses. Headquartered in Connecticut, USESI is one of the top three wholesale electrical components distributors in the US - a $90 billion force in the US alone.

Executing on its business model demands top performance and scalability from USESI's IT infrastructure, to support the expansion of ERP and other vital systems without disruption. When slow performance, frequent crashes and inadequate visibility into their many different processes threatened these business-critical capabilities, USESI turned to IT performance management leader, eG Innovations.

"Our solutions allow customers the size of USESI to be able to support their business objectives and user productivity by proactively pinpointing and solving performance problems before they impact users," said Srinivas Ramanathan, CEO of eG Innovations. "USESI can now accurately predict infrastructure costs, reduce their support days and save on IT support and network operations."

With eG Innovations' solutions, USESI can now pull all performance statistics from across the infrastructure into a single pane-of glass dashboard, customize and add performance monitoring capabilities as the environment requires and have more effective and systemized management from automated diagnosis, greater visibility, system-wide monitoring and proactive alerts.

USESI's ERP system, which has an inventory of thousands of electrical parts and products across its stocking locations, is critical for its business. Furthermore, a strategy of acquiring successful, locally operated electrical businesses for growth has meant that USESI has needed to put in place robust processes for onboarding each newly acquired division. Executing on its business model demands top performance and scalability from USESI's IT infrastructure, to support the expansion of ERP and other vital systems without disruption.

"Because Electrical components touch every aspect of so many lives - people, companies, education, government in hundreds of ways, eG Enterprise allows me to sleep better at night," said Dave Couturier, server and storage desktop infrastructure team lead at U.S. Electrical Services, Inc. "The level of automated diagnosis and visibility enables our team to more effectively escalate and tier support, as well as develop a stronger IT presence within our infrastructure. We can now assign separate component and product owners, as well as build custom dashboards that align with the most important activities within our operations. We are now efficient, and have eliminated the need to watch for problems 24x7, giving us the comfort of running 12 to 15-hour days instead of 24-hour days."

Share this

The Latest

April 28, 2017

Today 96 percent of organizations have Digital Transformation initiatives on their roadmap and more than half of those initiatives are in process now. However, there is a major disconnect between user expectations and what IT can deliver, and it is hindering innovation, according to a new survey by Veeam ...

April 27, 2017

According to the tenth annual State of the Network study from Viavi, nearly 90 percent of respondents say they are involved in troubleshooting security-related issues, with 80 percent reporting the time consumed by these issues has increased in the past year ...

April 25, 2017

While the idea of shifting toward digital business was speculative for most CEOs a few years ago, it has become a reality for many in 2017. 47 percent of CEOs are being challenged by the board of directors to make progress in digital business, and 56 percent said that their digital improvements have already improved profits ...

April 24, 2017

The Internet of Things (IoT) is increasingly present in our daily lives, at work, in the home and in the public sphere, making the world a more connected place. In fact, 2020 will see at least 20 billion connected devices across the globe. So, let's take a look at the most common iterations of the IoT at the moment, and what we can expect to see in the IoT landscape over the next 5 years ...

April 21, 2017

In the spirit of Earth Day, which is Saturday, April 22, we recently asked IT professionals for the tips and tricks they're using to help keep their data centers as green as possible. Here are a few ideas inspired by the responses we got ...

April 20, 2017

Almost One-Third (28 percent) of IT workers surveyed fear that cloud adoption is putting their job at risk, according to a survey conducted by ScienceLogic ...

April 19, 2017

A majority of senior IT leaders and decision-making managers of large companies surveyed around the world indicate their organizations have yet to fully embrace the aspects of IT Transformation needed to remain competitive, according to a new study conducted by Enterprise Strategy Group (ESG) ...

April 18, 2017

The move to cloud-based solutions like Office 365, Google Apps and others is one of the biggest fundamental changes IT professionals will undertake in the history of computing. The cost savings and productivity enhancements available to organizations are huge. But these savings and benefits can't be reaped without careful planning, network assessment, change management and continuous monitoring. Read on for things that you shouldn't do with your network in preparation for a move to one of these cloud providers ...

April 17, 2017

One of the most ubiquitous words in the development and DevOps vocabularies is "Agile." It is that shining, valued, and sometimes elusive goal that all enterprises strive for. But how do you get there? How does your organization become truly Agile? With these questions in mind, DEVOPSdigest asked experts across the industry — including analysts, consultants and vendors — for their opinions on the best way for a development or DevOps team to become more Agile ...

April 12, 2017

Is composable infrastructure the right choice for your IT environment? The following are 5 key questions that can help you begin to explore the capabilities of composable infrastructure and its applicability within your own IT environment ...