Vendor Forum

March 13, 2017
Sven Hammar
Apica

Online retailers stand to make a lot of money on Cyber Monday as long as their infrastructure can keep up with customers. If your company's site goes offline or substantially slows down, you're going to lose sales. And even top ecommerce sites experience performance or stability issues at peak loads, like Cyber Monday, according to Apica's Cyber Monday Web Performance Index ...

March 10, 2017
Michael Butt
BigPanda

Applications and infrastructure are being deployed and commissioned at a faster rate than ever before, the number of tools it takes to effectively manage these services is multiplying, and the expectations placed on IT to ensure customer satisfaction is increasing, according to The State of Monitoring 2017 report from BigPanda ...

March 07, 2017
Eric Wright
Turbonomic

So, your site is down because AWS S3 went away. We have some real insight into what design for cloud resiliency really means thanks to a chat that I had recently ...

March 06, 2017
Denis Goodwin
SmartBear

Last week, SmartBear observed a sudden and protracted 5X increase in web page timeout errors associated with the failure of Amazon's S3 cloud-based storage service. Looking a bit more closely at our data, we dug up a few more interesting angles on the impact of the failure ...

March 03, 2017
Sri Chaganty
AppEnsure

With over 400K customers, Citrix is defining the digital workspace that securely delivers Windows, Linux, web, SaaS apps, and full virtual desktops to any device, anywhere. Citrix administrators at all these customers are the frontline for addressing dissatisfied end users of those applications and desktops. Unfortunately, even today, understanding real end-user experience in Citrix environments remains an unsolved puzzle ...

March 02, 2017
Tim Flower
Nexthink

For decades IT departments have been regarded as "cost centers" — departments and entire divisions made up of necessary expenses which don't produce any measurable profit but instead help companies avoid losses by ensuring uptime, addressing end-user concerns and implementing C-suite approved technologies. However, this attitude is changing: Companies now recognize the potential of IT departments to drive total ROI and boost the bottom line ...

February 28, 2017
Matt Watson
Stackify

Virtually every business depends on mission-critical software to run their business. Any slight application slowdown or outage can lead to legions of unhappy employees or customers. Application Performance Management solutions can help monitor for performance issues, but they can also be used to gain insights to proactively improve performance as well. APM is not just a tool for IT Operations. APM has grown into an essential tool that can be utilized by many departments within your business ...

February 27, 2017
Pete Waterhouse
CA Technologies

In all the noise, where can you find a good DevOps event? The 3rd Annual DevOps IDG Virtual Summit takes place on March 7 ...

February 21, 2017
Michelle McLean
ScaleArc

Instapaper, a "read later" tool for saving web pages to read on other devices or offline, suffered an extensive outage 2 weeks ago. While Instapaper hit a unique problem — a file size limitation — its experience speaks to a much larger problem: scaling a database is difficult, and never quick. That basic fact explains why outages like this are surprisingly common ...

February 15, 2017
Dirk Paessler
Paessler AG

IT departments often try to protect against downtime by focusing on the web application. Monitoring web application's performance helps identify malfunctions and their cause on a code level, so that the DevOps team can solve the problem. But, monitoring application performance only protects against application errors and ignores external factors such as network traffic, hardware, connectivity issues or bandwidth usage, all of which can have an impact performance and availability of a website ...

February 14, 2017
Aruna Ravichandran
CA Technologies

Everybody loves DevOps. In fact, DevOps is the hottest date in IT. That's because DevOps promises to satisfy the deepest longings of digital business — including fast execution on innovative ideas, competitively differentiated customer experiences, and significantly improved operational efficiencies ...

February 08, 2017
Doron Pinhas
Continuity Software

Industrial and technological revolutions happen because new manufacturing systems or technologies make life easier, less expensive, more convenient, or more efficient. It's been that way in every epoch – but Continuity Software's new study indicates that in the cloud era, there's still work to be done ...

February 07, 2017
John Kim
HighBar Partners

APM tools allow developers to optimize their code and enhance user experience, however, these tools often fail to examine and optimize the core infrastructure responsible for application delivery. IPM solutions have emerged as a meaningful complement to APM for this very reason ...

February 02, 2017
Tammy Everts
SOASTA

Traffic surges can happen when you least expect them. Political events can have a huge impact on people’s online behavior, as the ACLU’s website outage clearly demonstrates. Here are 7 tips that organizations like the ACLU can borrow from the retail world ...

February 01, 2017
Michelle McLean
ScaleArc

This past weekend, in the wake of a controversial Executive Order from President Trump, the ACLU found its website crashing under the load of an enormous spike in online donations. When an organization like the ACLU finds itself unexpectedly caught in "the Trump effect" — to its benefit or detriment — the IT staff may be under instant pressure to reinforce its systems to accommodate significant traffic surges. The following steps may help as a fast response ...

January 30, 2017
Jerry Melnick
SIOS Technology

While VMware presents many opportunities for organizations of all sizes, it is not without its own challenges. As more companies begin to adopt this technology, IT pros are tasked to protect and ensure the efficiency of their business-critical applications that live in these virtual environments. A recent survey by SIOS Technology showed that IT teams are struggling to optimize VMware infrastructures, experiencing issues around managing multiple tools and resolving issues quickly and with accuracy ...

January 24, 2017
Vincent Geffray
Everbridge

It's an eye opener to see that while companies have implemented service management for the most part — more than 90 percent of companies reporting that they have an IT Service Management system (ITSM) — only 11 percent of companies stated that they have automated the process for organizing their response to IT outages and incidents, according to Everbridge's 2016 State of IT Incident Management report ...

January 20, 2017
Sri Chaganty
AppEnsure

Traditionally, Application Performance Management (APM) is usually associated with solutions that instrument application code. There are two fundamental limitations with such associations. If instrumenting the code is what APM is all about, then APM is applicable only to homegrown applications for which access to code is available ...

January 19, 2017
Andrew Levy
Apteligent

The correlation between mobile app crashes and increasing churn rates (or declining user retention) has long been suspected. In the report, titled Crash and Churn, Apteligent set out to understand the impact of per user crash rate on churn ...

January 18, 2017
Dirk Paessler
Paessler AG

In Fall 2016, Paessler AG surveyed 650 system administrators from 49 countries to get a "state of the SysAdmin" and find out how their jobs are changing, how they spend their time, and what their priorities are. The survey responses led to some interesting findings – namely, that when it comes to today's SysAdmins, things are not as they seem. Here are some of the key findings that illustrate the gap between perception and reality ...

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