Upcoming Webinars

January 25, 2018

Watch Riverbed unveil the full power of a true software-defined WAN (SD-WAN) in the cloud with a detailed conversation and live demo, and learn:
- How the Riverbed-AWS partnership supports and enhances cloud migration initiatives by unlocking business agility, performance, and efficiency end-to-end.
- About a one-of-a-kind Transit architecture with the ability to talk directly over VPC Peers.
- How a unique approach to DirectConnect integration offers you benefits previously unavailable in your designs.
- How Riverbed and AWS plan to address the future of networking.

January 30, 2018

Accelerating your digital transformation will often add new challenges to an already complex IT environment. Cloud, microservices, containers and IoT are just the start, and require flexible, modern approaches that put customer experience first and are built to be future-proof. CA Application Performance Management (CA APM) is engineered to address the challenge of improving performance across these dynamic application environments. In this webcast, CA will discuss the top five reasons why you should consider CA APM to help optimize your customer experience and performance across digital ecosystems.

February 13, 2018

Does your organization struggle with DevOps transformation, delivering a mainframe world that is more agile, automated and accessible to the modern IT enterprise? Hear from leading Analyst Jason Bloomberg and CA Product Development on the common challenges faced and how “Mainframe as a Service” can deliver automated and self-service solutions that greatly enhance mainframe talent productivity.

On-Demand Webinars

Slow logon is one of the most common complaints faced by Citrix administrators. It is not easy to uncover the cause of the slowdown, as the XenApp / XenDesktop logon depends on so many factors: client-side connectivity, Active Directory authentication, StoreFront connection, Citrix server-side processing, user profile load, GPO processing, and more. Watch this on-demand webinar by John Worthington, Director of Product Marketing for eG Innovations, to learn some best practices for easily diagnosing and troubleshooting Citrix logon problems. In this webinar, you will learn:
- Why the combination of synthetic and real user logon monitoring techniques helps remediate logon issues and ensure exceptional user experience.
- How to baseline logon performance and get alerted to deviations proactively.
- How to intelligently detect and solve Citrix logon issues before your users notice any slowness and complain.

Providing a great digital experience is critical for your brand, but the complexity of monitoring modern apps presents a challenge. When you combine a mix of mobile and Web applications, containers and microservices in distributed environments, identifying when and why your customers are having a poor app experience is often difficult. Join this webinar where Bryan Whitmarsh, Director, Product Management at CA Technologies will demonstrate how you can achieve a 5-star app experience for your customers. See how CA App Experience Analytics leverages a powerful, open source analytics platform to provide user experience insights and deep visibility into performance across apps and channels.

The application and the business have converged, but application and business performance data have not. It’s time to change the way DevOps and Business teams collaborate. AppDynamics Business iQ gives application teams a common language to immediately understand how application performance impacts user experience and business results. Join this webinar to learn about Business iQ customer use cases and how they help application teams:
- Understand application performance in business context
- Quickly visualize the business impact of poor performance
- Proactively avoid risk with automated alerts on business metrics
- Optimize application and business performance in real time for every transaction, user, and code release

Join this discussion about new ways IBM technology improves the cloud experience. As the marketplace looks to increase deployment of new cloud native applications and to move legacy application across hybrid cloud platforms, cloud management tools have become more important than ever. The powerful combination of IBM Cloud Automation Manager and IBM Cloud Private addresses this critical need. In this webcast, the IBM team will show how IBM Cloud Automation Manager -- delivered on the new IBM Cloud Private platform -- offers end-to-end capabilities that allow IT operations to deploy, automate and manage multi-cloud environments. The webinar will also explain how IBM has improved access for developers to build and create applications that adhere to enterprise policy, especially with regard to security.

Join this webinar as Perfecto walks you through several technical challenges and solutions around responsive web application design and testing. Get practical design tips for multiple digital platforms and learn advanced testing strategies such as HAR file utilization, headless browser testing benefits, open source tools selection and more! Additional topics will include:
- How to include visual validations in a RWD site test plan
- The importance of UI and navigation testing for RWD sites
- The growing importance of accessibility testing for mobile and web
- How to measure performance of your responsive site and the testing tools available

As part of the AppDynamics Winter ‘17 Release, CIOs will have access to one platform to drive their business through the complexity of the digital economy. This in-depth view of the latest innovations and features in the Winter ‘17 Release will cover the latest product and feature updates, such as:
- The next generation of Business iQ, providing CIOs a single view of customer experiences across any device
- New ways to model, measure, and optimize business processes through the lens of the application
- An enhanced unified platform with support for network visibility and connected devices, delivered through a single UI
- New capabilities to meet the challenges of modern architecture — including multicloud, containers, and microservices

Watch highlights of AppDynamics event, AppD New York 2017.

Citrix enables secure, remote access to Microsoft Windows applications and desktops as well as Linux, web and SaaS applications from any device, over any network. This is more than VDI; digital business services encompass and support many different technologies that vary significantly from one organization to another. Users getting access to their desktops and applications is the first step, and which is why monitoring the logon performance has become critical for Citrix-based IT services. That's why eG Innovations recently announced a Free Logon Simulator for Citrix XenApp and XenDesktop. But that's only a first impression. To make a lasting impact on user experience, the applications and desktops being delivered on top of the Citrix service must also perform, and these digital business services will be comprised of many different components from any number of suppliers. Join John Worthington, Director of Product Marketing at eG innovations, as he discusses how Citrix and eG Enterprise can combine to provide you with end-to-end performance management that can make a lasting impression your users will love.

The practice of workload automation is constantly evolving to adapt to the evolution and growth of hybrid workloads, and to exploit new technologies and organizational transformation. Join the IBM team as they lay out 8 ways IBM service management solutions can boost your organization's agility, offering greater flexibility and accelerated application development, while containing costs.

Microsoft System Center Operations Manager (SCOM) allows system and application administrators to monitor operations, services, devices and applications within an enterprise through a single console. This single pane of glass can simplify operations, but monitoring the performance of end-to-end digital business services requires more than aggregating measurement data using multiple management packs. From a performance management perspective, unified monitoring is most effective when there’s a single source of actionable truth; it moves us away from diagnosis-related activities and toward collaborating on how to establish self-healing properties when that diagnosis is identified. Not only is this more cost-effective, it’s a more “unifying” activity than troubleshooting. A single pane of glass without an understanding of end-to-end IT service dependencies may just lead to more alert fatigue — little actionable information due to lack of effective correlation and root cause diagnosis. The results are long problem isolation and diagnosis cycles, resulting in poor user experience and increased IT operation costs.

Join this webinar as John Worthington, Director of Product Marketing at eG Innovations, demonstrates how you can achieve end-to-end performance monitoring of Microsoft IT services such as SharePoint, Exchange or custom .Net applications — even if those IT services incorporate non-Microsoft components or cloud services — and unify Microsoft SCOM at the same time.

One critical, yet often overlooked link in the DevOps tool chain is application performance management (APM). Well known for its value in troubleshooting and resolving issues in production, many DevOps-oriented teams are now utilizing APM tools across the software development lifecycle to improve collaboration and efficiency while ensuring higher-quality releases and stronger business outcomes. Attend this webinar hosted by Riverbed and Enterprise Management Associates to explore:
- The latest trends surrounding DevOps and its enabling technologies
- How APM can integrate with other DevOps tools to drive improved efficiencies
- Key use cases for leveraging APM data across the application lifecycle

Users expect flawless digital experiences when using your apps, irrespective of device or location. Miss the mark and you chase customers away or hamper employee productivity. Meanwhile, complexity is skyrocketing with cloud technology and Agile development. To succeed, IT and business stakeholders need digital experience insights to ensure that every business-critical application keeps customers happy and employees productive. This requires a comprehensive Digital Experience Management (DEM) strategy. Join this webinar as Riverbed discusses the:
- Must-haves to rolling out successful digital experience management practices
- Critical components of an effective DEM solution
- Expected business results and outcomes
- Pitfalls to avoid along the way

Join guest speaker Robert Stroud senior analyst at Forrester Research and IBM product manager Eric Minick for a lively discussion on how containers, AI and predictive capabilities are being leveraged to deliver an experience that is both intuitive and valued. In this session they will discuss:
• The practices that will drive velocity in 2018
• How organizations are transitioning to continuous deployment
• Tips and techniques to avoid common traps and roadblocks

Join CA Technologies for this special webcast, where guest speaker Dean Davison, principal consultant, Forrester will discuss findings from the recent Total Economic Impact (TEI) of CA Application Performance Management (APM) (*A commissioned study conducted by Forrester Consulting on behalf of by CA Technologies.) that can assist businesses evaluating this solution – including the potential to realize: $5.4 Million NPV, 316% ROI and payback in 3 months. Joining Dean, Pete Waterhouse, Advisor - CA Technologies will outline the essential elements of a modern APM solution needed to deliver these outcomes.

Join CA Technologies, Sauce Labs (Selenium Community), Cloudbees (Jenkins Community) Veracode, TestPlant, DZone, Blazemeter, Techwell, and other key thought leaders in next-generation testing practices as we explore how to bring testing methods out of the crypts and into a modernized approach to build better apps, faster, and with SaaS and open source foundations. You'll learn how-to:
- Infuse testing into every aspect of the software delivery lifecycle
- Implement best practices around Continuous Testing
- Adopt open source testing tools with current practices

TIBCO BusinessWorks troubleshooting can be difficult and time consuming, especially when you factor in slow hosts, overloaded VMs, sluggish databases, backed-up message queues and other potentially problematic environment variables that impact BusinessWorks performance. In this webinar, you will learn several best practices for monitoring TIBCO BusinessWorks and see a demo of RTView Enterprise Monitor.

By attending this webcast you will learn how to:
- Accelerate the delivery of innovation with frequent application updates (daily, weekly and monthly)
- Facilitate reduced operational costs of delivering releases — costs that have traditionally hindered agile delivery
- Engage directly with the user base to align limited development resources with high value efforts

Doctors and nurses cannot afford any impediments to delivering the best possible patient care in today’s a fast-moving, 24/7 healthcare environment. To ensure that the hospitals, physicians, nurses and other care providers it serves receive the best client experience possible, Allscripts offers a proactive application monitoring service that checks for potential problems that could slow down or disrupt the use of its mission-critical healthcare IT systems. The current proactive support offering, initially launched in 2006, monitors clients’ IT infrastructure and use of Allscripts solutions. Since its introduction, Allscripts has been able to improve client experiences in a way that has had a significant impact on business growth and client retention. Join eG Innovations for this live webinar where John Worthington, Director of Product Marketing at eG Innovations and Mike Montano, CDO of Strategy and Business Management at Allscripts will explore how Allscripts has leveraged eG Enterprise to:
· Respond to events and resolve issues before clients engage support more than 70% of the time
· Realize a 15-20% cost avoidance
· Easily tailor the monitor to provide customized monitoring capabilities

An acknowledged good practice is to catch errors early in the service lifecycle, and shifting application and infrastructure monitoring to pre-production environments should be part of this strategy. But neither application performance management (APM), or infrastructure performance management (IPM) alone will successfully address and solve shift-left monitoring requirements. Supporting IT services, such as Citrix, often do not enable IT administrators to quickly isolate and address the causes of performance bottlenecks in testing, resulting in delays, re-work or increased deployment risk. A converged APM/IPM solution can facilitate true root-cause analysis from an end-to-end IT service perspective, inclusive of both supporting and customer-facing IT services, as well as across multiple service lifecycle stages. In addition, by having all service team members share an easy-to-use interface that is tailored to each of their requirements minimizes learning curves, enhances operational efficiency and ensures user satisfaction by providing a production-grade monitor to IT staff that are working in staging environments. Join eg Innovations for this live webinar where John Worthington, Director of Product Marketing, shares how a converged APM/IPM solution can be leveraged effectively in pre-production.

Join Torsten Volk, Research Director at EMA, and Umair Khan, Product Marketing Manager at CA, to learn:
- How to monitor AWS and Azure together with your on-premise infrastructure
- How to monitor modern container technologies alongside traditional application infrastructure stacks
- How to leverage log and cross tier analytics to speed issue resolution
- Why unified analytics across your hybrid infrastructure is key to lowering OPEX and how you can achieve this goal
- Why CA Unified Infrastructure Management was identified as a Top 3 pick in the EMA Top 3 Report for providing a single pane of glass for Hybrid IT and cloud monitoring.

Those who attend will receive a free copy of the cutting-edge report!

Mobile app crashes lose you revenue, loyalty, and potential customers due to poor user ratings at the App Store or Play Store. But stack traces, the traditional debugging method, can leave you with more questions than answers. Join AJ Jindal, AppDynamics Product Manager, Mobile & IoT, to learn how to keep your apps healthy and customers happy by fixing crashing apps more quickly, and for good. This invaluable lesson on debugging apps will teach you how to:
- Access a full context of user behavior, application flow, and code execution
- Reduce your Mean Time to Identification of a crash issue
- Eliminate costly trial and error, replicating, or not finding the issue at all

Containerized applications and microservices challenge existing monitoring tools and processes. The ephemeral nature of containers presents massive tracking issues and the massive increase in objects, service and metrics makes traditional alerting obsolete. In this webcast, you will learn:
• The benefits of using an agentless application monitoring approach in Docker environments
• How an open data model is key to understanding and tracking microservice relationships and dependencies
• The importance of analytics-driven monitoring to help detect anomalies, predict problems and prevent alert storms

Join the API Academy, CA API and microservices technologists and CA customers for a virtual summit, and learn how to get started with, or advance, microservices initiatives within your organization.

To find out which solutions can help drive your business forward, join Federico De Silva, Gartner APM Analyst and Research Director, and AppDynamics’ John Rakowski, Director of Technology Strategy, as they expand on the most recent Gartner Magic Quadrant for Application Performance Monitoring Suites report, which assesses and ranks the current APM market. In this webinar you’ll learn:
- Gartner's assessment of the APM suites market
- How the APM market is evolving
- The challenges specific to enterprise APM
- Tips for successful adoption of an APM solution

Today, there are a multitude of ways to deliver Citrix-driven applications to end users - traditionally via on premise infrastructures, on mobile devices and from the cloud. With the growing diversity of services delivered via Citrix comes increased complexity of interconnected platforms and their management. Join this Citrix Ready webinar, where Manjunatha Gali, Technical Marketing Manager at Citrix Ready; Bala Vaidhinathan, CTO of eG Innovations; and Giri Sonty, EUC Evangelist & CUGC NY/NJ Metro Leader, will discuss real-world performance management scenarios, how traditional troubleshooting and problem isolation are no longer sufficient in a multi-delivery, multi-client virtualized Citrix delivery environment, and the methods and capabilities you need to stay ahead.

Get the expert help you need to navigate the challenges for a successful migration to the public cloud. This webinar will show you how to manage costs, weigh your application’s technical factors, and maintain a consistent user experience during migration. Special guests Lauren Nelson, Principal Analyst at Forrester Research, Jeff Brady, Senior Program Manager at Allscripts, and John Rakowski, Director of Technology Strategy at AppDynamics, will share best practices you can use to make your own enterprise cloud migration a success. In this webinar, you’ll learn:
- Three steps for successful cloud migration of existing enterprise applications
- How Allscripts is currently planning their migration to the cloud
- Why application and business performance monitoring can speed up and reduce migration risks

Where once applications were monolithic, comprising just a few services, today’s applications are far more complex, potentially built using containers and microservices and running in multiple clouds. Add to that the pressure to iterate rapidly, and you've got a dynamic, complex environment generating far more operational data than ever before. Legacy monitoring tools just don't cut it in this world. But a new breed of tools, harnessing advances in machine learning and big data technologies, has emerged, better equipped to surface intelligence from this tsunami of operational data. During the IT Ops Analytics Virtual Summit, Nancy Gohring of 451 Research and a roster of speakers will explore how new technologies are shaping these ITOA 2.0 tools and what it means for modern application environments.

Find out how you can get the insights needed to create impactful, business-driving applications by joining AppDynamics for this upcoming webinar, The Next Generation of APM, when Matt Cleve, Senior Solution Architect at AppDynamics, presents a critical introduction to Business iQ . He’ll explain how it helps IT teams drive business and will perform a product demo. In this webinar, you’ll learn how Business iQ helps:
- Harness the power of application performance management data to create better business outcomes
- Increase business velocity and build strong customer loyalty
- Break silos and create a common language between IT and the business

Assuring the delivery of IT services across hybrid cloud environments requires total performance visibility of every layer of every component across public, private and hybrid clouds. Your migration to cloud services is likely to require that you establish clear baselines of performance for both existing systems, virtualized infrastructure and emerging cloud ecosystems. In this webinar, John Worthington, Director of Product Marketing at eG Innovations will discuss how managing private, public, and traditional data centers all together is no longer possible with multiple disparate monitors. Organizations must find a way to unify monitoring to successfully migrate digital business services to tomorrow’s hybrid cloud environments. The Devil’s in the Details.

Citrix XenApp and XenDesktop are two of the most performance-sensitive applications being used in enterprise networks today. Citrix performance management is of critical importance because even a small glitch - anywhere in your infrastructure - can negatively affect the user experience and, ultimately, result in lost business revenue. In this webinar, we, will discuss the top seven mistakes that IT professional make when managing their Citrix-based services as well as the best practices to address and avoid these mistakes to ensure a positive user experience and business continuity.

Having different consoles for application code visibility vs. IT infrastructure management leaves visibility gaps and demands a higher degree of expertise and resource requirements from all IT professionals involved. The convergence of application and infrastructure monitoring offers significant opportunities to drive IT transformation using IT service management, DevOps and/or a combination of both. This webinar is the first of a "shift-left" series that will highlight how you can meet the emerging requirements across both the ITSM and DevOps lifecycles.

Kendall Collins, CMO, AppDynamics, sits down with Thomas Wyatt, VP & GM, Cloud Analytics Group, Cisco, to discuss the companies' shared vision. This is your chance to hear first hand why AppDynamics is thrilled to be part of the Cisco family, and learn how this partnership will accelerate the customers’ ability to build and run digital first companies by bringing together Developers, IT Ops, and Business Owners.

Join AppDynamics for an informative webinar on how the solutions offered by can help further your digital transformation. Through a demonstration of the core product, you'll discover how sophisticated monitoring capabilities can help improve your bottom line. You'll learn all about the following:
- Achieving end-to-end business transaction visibility across web and mobile apps
- Monitoring your end user experience across the globe through a single pane of glass
- Getting application and operational analytics with custom dashboards for every audience
- Instantly analyzing data by platform, device type, and even performance by region

IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow." You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge. Join this webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, will discuss the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies - ensuring quick resolution and a positive user experience.

The collection of performance, usage, and error/crash data is a critical first step in building an application or infrastructure-based analytics engine. Once collected, the normalization of this data into a proficient repository that makes the data available to be analyzed becomes the foundation of your Analytics initiatives. In this webcast, experts from CA Technologies will facilitate key topics related to using the ELK stack as a basis for their analytics engine, sharing their lessons learned and best practices. Finally, discover CA’s new Agile Ops analytics platform and how it will predict performance anomalies, end alert storms and false positives and leverage machine learning for faster root cause analysis.

In a new webinar series, Building DevOps in the Enterprise, Jonah Kowall will present thoughts and opinions on the current and future state of DevOps. This is targeted at enterprises that are undergoing or experimenting with DevOps and agility. In the first part of this multi-part series, Jonah will explore the demands fo​r agility in order to remain customer focused and drive digital business. He’ll then share some best practices and ideas to overcome one of the largest challenges to business utilizing DevOps — creating trust across organizations and getting your people on board with the creation of a DevOps culture. Key Takeaways:
- Understand the importance of agility to meet the demands of customers and drive digital business.
- How to build and execute on cross-functional team building.
- Best practices for the essential practice of collecting and sharing data across all teams.
- Gain best practices for the cultural change, and how to facilitate ownership, trust, and independent decision making.

Today's business leaders are focused on driving competitive advantage by successfully leveraging agile and DevOps methodologies together to accelerate the delivery of high quality software. Though this is a goal for nearly every company, some leading organizations have already spent countless hours advancing culture, innovation and automation to successfully implement DevOps. These DevOps leaders have developed best practices that are ready to be shared and refined to help advance DevOps adoption for all. In this virtual summit, you'll get the real-world expertise and hands-on guidance available from industry's leading DevOps practitioners and thought leaders. Attendees will walk away with critical insight into key processes including:
- Translating agile concepts into DevOps practices
- Building a DevOps and Continuous Delivery pipeline
- Modeling and measuring real-world DevOps ROI

Modern application technologies make it possible to provide a better user experience than ever before. With elevated end-user expectations, the difference between success and failure is an organization's ability to efficiently harness the power of complex application architectures to meet customers’ demands. An application performance management solution that sees through the data deluge to answer critical questions is more important today than ever before.

Following is an RTView Enterprise Monitor product demonstration given by Alejandro Ayestaran from Citibank from a session given at TIBCO Now and a recent Webinar entitled: Need Middleware Monitoring? Build a Better Business Case. In this video segment, Alejandro demonstrates RTView Enterprise monitor running in the production environment for their TIBCO-centric Online Banking Applications.

Over the past 20+ years, IT has mastered the art of collecting performance and user data. But to succeed in today’s application economy, you need to learn how to take this information and evolve into a data-driven business. In this session, learn how analytics can sort the wheat from the chaff in your performance data to highlight key business insights that will separate you from your competitors and gain you a seat in the boardroom.