Upcoming Webinars

March 21, 2024

Join SANS Instructor Matt Bromiley and Elastic's Security and Observability experts Gagan Singh and Jennifer Ellard to discover how a convergence between security and observability empowers your teams.

March 26, 2024

Participate in our free OpUtils training and optimize network IP resources, DHCP servers, switch ports, and rogue devices. Discover its versatile 30+ network tools and explore visibility, alerting, and reporting features.

On-Demand Webinars

Hear from industry veterans at Google Cloud, Lopez Research, and Elastic as they discuss current trends and challenges in observability and how they will impact your organization's technology and cloud strategy. Get a sneak peek at how the observability discipline is evolving around key topics like AIOps, generative AI, OpenTelemetry, and business observability. Listen to their recommendations (and lessons learned) on improving the performance of organizations through tool consolidation and increasing the maturity of your observability practice. Highlights include:
- Insights and tips from the experts at Google Cloud - Clive D’Souza, Lopez Research - Maribel Lopez, and Elastic - Abhishek Singh
- Industry data from your peers in the 2024 State of Observability report from Dimensional Research
- Predictions for observability in 2024

Join an insightful conversation with Aditya Kammula, ecosystem partner manager at Nutanix, exploring Nutanix's role in today's complex infrastructure and operations landscape.

Over the past decade, not only has the Internet and the World Wide Web evolved, but also the way websites & applications are developed and experienced by end users. From monolithic to microservice-based structures and from data centers to cloud computing, we’ve come a long way.  We’re living in the era of the end-user experience. It’s never been easier for a customer to find another solution if your business isn’t meeting their expectations. Monitoring only uptime is not enough. In this master class, you will learn:
- The difference between monitoring uptime vs user experience
- How to adapt your current observability strategy to focus on the end-user
- Our best practices checklist for monitoring from an outside-in perspective (from the end-user to the application)
Led by industry experts Brandon DeLap and Leo Vasiliou, this is a session you won’t want to miss!

In this webinar, you can hear 10 predictions on what is to come in 2024 for the IT landscape. Watch now to adapt and embrace the impending changes and set your team up for success long past the new year.

Join Steve McGhee of Google, Kurt Andersen of Clari, and Leo Vasiliou of Catchpoint for an intimate discussion going beyond the data in this year's SRE Report. Learn how to apply the insights so you can “make it better” for yourself, your team, and your organization. This is not a session where the report is read to you. Instead, this is a community discussion about:
- How to use the 6 key insights to your advantage
- The differing opinions between ICs and managers
- Behind-the-scenes commentary that didn't make the report

Jon Oltsik, Distinguished Analyst & ESG Fellow, and Jake King, Elastic Security Labs Leader & Co-founder of Cmd Security, will discuss the top security trends they're seeing, and how to prepare in 2024. Topics will include:
- How organizations are using generative AI for cybersecurity today and future use cases on the horizon
- Types of defenses organizations are building to protect themselves from AI-based cyberattacks
- The impact of ransomware, malicious code, and adversaries
- Key metrics used to measure the effectiveness of generative AI for cybersecurity
- What's at risk for security teams when security operations aren't adapted to the current threat landscape
- Where organizations should plan investment in the coming year

Join this webinar to get tangible tricks and tips, best practices, and a live showcase of some of the key new features of Elastic Observability, and see how you can best leverage them for yourself and your organization.

Join a panel discussion, with guest speakers, Edward Poll, Head of IT Infrastructure and Luke Whitworth, Network Specialist from Cranfield University, Dustin Ryan, Director, Data & AI Specialist from Microsoft and Mark Settle, Principal Product Marketing Manager, Elastic Security — as they share their unique perspective and experiences with:
- Overcoming security challenges facing higher education institutions
- Extending visibility across an outsized attack surface
- Threat forecasts for the upcoming year and suggestions on how security teams can prepare for them
- Uncovering threats with machine learning-based anomaly detection
- Modernizing security operations with cloud-based SIEM
- How Elastic and Microsoft Azure are positioned to help organizations surface underlying risks while maintaining security posture when integrating AI into their organization.

If you've ever wondered how AIOps and GAI can help you deliver more resilient applications, Elastic has the answers in this helpful webinar. Learn how AIOps and GAI offer a better way to monitor and analyze the avalanche of observability data generated by today's modern applications.

Organizations’ technology strategies are coming in for a major overhaul in 2024 and beyond. The rate of innovation in IT in general and in security in particular is accelerating steadily. Meanwhile, the revolutionary advances in artificial intelligence of the last 18 months are upending technologies across the board -- and requiring a serious rethink for technology professionals and managers. This on-demand webinar explains how enterprise companies can counter Internet complexity with Catchpoint's AI-powered Internet Performance Monitoring.

Join this webinar for an engaging discussion with retail experts at Microsoft Azure and Elastic exploring the dynamic landscape of e-commerce and how AI is shaping customer experience and retail strategy. Gain insight into how e-commerce merchants are navigating macroeconomic challenges and solving consumer problems with tactics like hyper-personalization. Explore real-world success stories from industry leaders, showcasing the transformative potential of search and AI. Additionally, discover the advantages of using Elastic and Microsoft Azure together to enhance your organization's search capabilities with speed, scale, and relevancy.

In this webinar, a panel of experts will explore:
- How AI-powered search solutions can play an expanded role in data quality
- Privacy and security while driving unprecedented business value

Join this session to discover how Rocket Lawyer ensures availability, fast response times, and low error rates with Catchpoint Internet Performance Monitoring to deliver positive business outcomes. You'll learn more about how you can quickly implement a plan to ensure Internet Resilience and avoid costly outages and downtime.

Join this webinar for an in-depth look at how Catchpoint Tracing helps you diagnose errors, optimize performance, and deliver reliable application experiences beyond APM alone. The webinar will cover:
- Real world examples of Catchpoint Tracing & its role in SLO tracking (including stats from the upcoming SRE Report), alerting and diagnosing
- How Catchpoint Tracing makes application performance troubleshooting & optimization easier and more efficient
- A demo of Catchpoint Tracing led by the architect of the product

Catchpoint is constantly evolving! Find out how Catchpoint’s newest products and capabilities accelerate time to detection, improve automation capabilities, and further expand our Global Observability Network.

Catchpoint's new Internet Sonar shows you global Internet status at a glance in an AI-powered, real-time, interactive dashboard and map. It answers the first question any IT team needs to ask when there's an outage: "Is it me, or is it something else?" Key product features:
- Unparalleled worldwide and regional visibility leveraging Catchpoint’s Global Observability Network with over 2400 nodes from more than 300 providers in 80 countries – with more being added all the time.
- Hundreds of the most popular Internet services monitored including Internet Infrastructure (CDN, DNS, Cloud), SaaS (email, SaaS, UCaaS, SECaS), and MarTech (Ad serving, Analytics, Video).
- Real-time email alerts as well as webhook or API access for easy integration into any application.
- Automatic, AI-powered data correlation with active monitoring for simple, real-time status information.
In this 20-minute live demo, leaders from the Catchpoint Product team will walk you through how Internet Sonar works, how you can use it to lower MTTR, and how organizations are using it to save millions.

Join this webinar to learn:
- What is Generative AI and how it brings value to an enterprise
- Retail Generative AI use cases
- Retail Generative AI demo for customer-facing application
- Challenges and best practices for implementing Generative AI at scale

Join Howard Holton, CTO & Analyst at GigaOm and Howard Beader, VP of Product Marketing at Catchpoint for a live Q&A about Internet Resilience, where they will talk about:
- The importance of Internet Resilience in a distributed world
- Benefits of Internet Performance Monitoring solutions
- How you can control communication about an outage or incident

In this webinar, ManageEngine will explore how our application performance monitoring module (APM Insight) will help you gain unparalleled visibility into application architecture and performance, identify bottlenecks, and measure end-user satisfaction.

Just implementing Internet Performance Monitoring (IPM) is only a first step. A complete and thoughtful Internet Performance Monitoring (IPM) Plan is essential to ensure user experience over time. This plan should include:
- Establishing baselines to measure against
- Analyzing trends for optimization and future planning
- Long-term (multi-year) comparison capabilities with granular data
- Before and after comparisons for each new service/application rollout
- Response procedures for when something does go wrong
Join Howard Beader and Akshita Agarwal from Catchpoint to learn the steps required to create a successful IPM plan.

Catchpoint delivers the industry leading performance monitoring platform (IPM), which enables you to monitor what matters from where it matters, so you can get to the answers faster and ensure great experiences for your customers and your employees. Watch the demo to learn more.

With back-to-school season around the corner, Sold in 6 Seconds is a discussion about what makes a smooth and successful e-commerce experience. The curriculum?
- Data-driven look at poor practices
- Comparative look at competition
- Improving user journeys, and more...

How do you keep your IT team afloat when it has limited time and never-ending task lists? Automation. In this webinar, hear a panel of experts discuss:
- How to enhance productivity and alleviate IT fatigue
- How automation and AI can empower IT teams to do more with less
- How AI can broaden in-house IT capabilities

The info tech landscape has changed, but most IT tools haven't adapted. In this webinar, Automox discusses how the latest automated tools make work easier and how to automate any scriptable action on Windows, mac, or Linux endpoints anywhere, at any time - across your organization.

Whether you’re optimizing revenue, maximizing shareholder value, or being forced to do more with less, ensuring resilience has become a business mandate in today’s digital-first world. Hear Ray Wang, Constellation Research Principal Analyst and Founder, and Mehdi Daoudi, Catchpoint CEO and Co-Founder, discuss exactly how leading organizations are succeeding by prioritizing Internet Performance Monitoring. Moderated by Gerardo A Dada. Audience members are invited to submit questions live for discussion.

This transformative webinar takes a deep dive into:
- Unpacking the latest industry trends and the evolution of payment technology
- Unveiling the best practices in monitoring the performance of payment systems.
- Exploring how to harness Elastic for speedy transaction data search.
- Engaging in a live fireside chat enriched with an interactive audience Q&A session

In this webinar, Elastic will provide tangible tricks & tips and best practices on how to bring together the monitoring of logs, metrics, and APM traces at scale in a single stack with Elastic Observability and its newest key features.

With the rise of the cloud, the Internet is now your new network – and your new network is incredibly complex. The Internet is much more than your ISP connection. It’s made up of many components that are constantly changing, creating a fragile Internet ecosystem known as the Internet Stack. And if they have an issue outside of the subset of applications and systems you can observe, you’re going to be blind to it. Application Performance Monitoring (APM) can only see parts of the Internet Stack, which is why most organizations have limited visibility into what’s going wrong. However, Catchpoint’s Internet Performance Monitoring (IPM) solution maps the entire Internet Stack from the outside-in so you can track every step of your user’s journey across the digital service delivery chain. Join Mark Towler and Shree Shirgurkar from Catchpoint to learn how you can improve user experience, prevent outages, improve MTTR and reduce tickets by monitoring the entire Internet Stack.

Catchpoint experts will showcase exciting new product features and enhancements that make our Internet Performance Monitoring (IPM) Platform even more effective and useful. New feature highlights:
- Internet Weather – View real-time outages and performance issues for over 50 of the most common CDN, DNS, IaaS/PaaS, ISP, UCaaS, SaaS, SECaaS, social media, and marketing technology systems across the globe.
- SLO Tracking – Create, automate and track your Service Level Objectives to ensure you meet your SLAs.
- Carbon Control – Discover your website’s carbon footprint and gain actionable insights to reduce its environmental impact with the newest WebPageTest test type.
- Enterprise Light Nodes – Deploy these new, inexpensive nodes to thousands of locations to extend your user testing.
- Playwright Support – Migrate new or existing Playwright scripts to run inside your Catchpoint portal for enhanced Customer Experience monitoring.
- Traceroute V5 – Explore a detailed, hop-by-hop view of each network path showing latency, jitter, packet loss, and other key metrics that now display Path MTU, TCP MSS, and MPLS.

Expect a jam-packed power hour with multiple sessions to choose from featuring top IT superheroes. Learn how Automox has impacted customers straight from the source. Each session will be filled with productivity-improving tips, time-saving tricks, and best practices to slash cost and complexity.

In this on-demand webinar, you’ll learn critical steps to improve your security posture and reduce patching complexity so that your IT team can do more with less. Now is the time to slay the time-consuming beast that is manual endpoint management.

Hybrid and remote work are here to stay – and that creates major challenges for enterprise IT teams responsible for managing internal and external end users. When a user can't connect, you have to quickly identify where the issue is. But, in a remote world where you no longer control the full network, issues are even harder to pinpoint and resolve. Is the issue with the device? The ISP? The network? A SaaS App? The list goes on. Pete Charlton, AVP of IT Infrastructure & Operations at TMNAS, has 10+ years of experience building a strong Internet Performance Monitoring strategy to provide a transparent view of their entire IT environment. Learn how Pete uses Catchpoint to provide:
- performance and availability monitoring
- proactive alerting of all critical production services
- monthly & yearly metrics and dashboarding

Learn how to understand the state of your dynamic IT infrastructure by tracking key performance metrics, auto discover components & map dependencies across your entire IT stack, instantly spot unusual changes across all applications, services with AI-assisted smart alerts, and visualize patterns with machine learning enabled analytics using ManageEngine Applications Manager.

Monitoring is a given in IT: you have to monitor your systems to ensure your users are having a good experience. But most organizations are only monitoring the systems they directly control. That makes sense at first glance – it's easier! - but that’s not where your users are active. Your entire network can look ‘green’, and your users can still be unable to connect. That’s because they’re coming to your systems from different geographic locations and via different routes while using different resources – any of which can degrade their experience. This means you MUST monitor what matters to your users, not just to you! Join Leo Vasiliou and Eknath Reddy as they demonstrate why and how to monitor from ‘the outside in’. By monitoring from your users’ perspective, you’ll be able to prevent outages and improve user experience. You’ll also get a much better understanding of your network and how your users are accessing it so you can optimize performance going forward.

When it comes to digital modernization, mitigating risk and improving reliability are key, but where should you start? What questions should you be asking yourself and your vendors? It is up to you to take control over your new network, the Internet. When it comes to a multi-CDN observability strategy, it's important to ensure that you are not leaving any blind spots that could impact the quality of your end user experience.

New commissioned survey data conducted by Forrester Consulting on behalf of Catchpoint shows retail & eCommerce companies are struggling to identify, resolve, and prevent internet disruptions. To mitigate this risk and ensure superior customer experiences, eCommerce companies must employ comprehensive, robust Internet Performance Monitoring. Yet, many aren’t sure where to start and don’t have the budget. View this on-demand webinar featuring guest speaker Sucharita Kodali of Forrester to learn about the new data.

Site reliability engineering (SRE) practitioners spend their time in the trenches and know what really matters. Want to know what the true value of a ‘just culture’ is to an organization? Or how big of an issue tool sprawl really is? Or how innovation velocity is impacting your employee productivity or morale? Ask SREs — Catchpoint did! For the fifth year in a row, Catchpoint surveyed over 550 SREs to understand the patterns and trends they’re concerned about. The result is the 2023 SRE Report developed by Catchpoint in partnership with Blameless. The 2023 SRE Report, the most data-backed report of its kind, explores five critical insights you can't afford to miss. In this webinar, we’re going to examine some of the most thought-provoking key findings we’ve uncovered. The webinar will look at data taken from the responses of SREs, managers, architects and executives to provide answers from all perspectives. The insights from this global community of site reliability professionals will not only reveal truth-versus-hype about current topics, but also highlight where reliability-as-a-feature practices are trending going forward. Anyone concerned about the reliability of their network and anyone involved in network planning, customer experience or network growth should register for this session. Attendees will gain a better understanding of what site reliability practitioners know, worry about and are planning for in the near future. These insights can – and should! – heavily influence your organization’s current and ongoing operational practices.

Learn how to gain operational insight into the performance of critical cloud and container applications, track critical KPIs across your container orchestration platform, detect and resolve outages across your multi-cloud infrastructure, and leverage ML enabled forecast reports to plan ahead with ManageEngine Applications Manager.

Take a sneak peek into the future of observability with the experts at Elastic! Join us on March 22 when we discuss future trends for the field of observability in 2022. Gagan Singh and Nick Drost from the Elastic Observability team will provide an overview of what to expect in the industry. The webinar covers:
- The rising business need and prioritization of observability
- Emergence of key observability trends: focus on machine learning, reliance on open standards, and need for ad hoc analytics
- Extending observability into security operations and into the CI/CD toolchain
- Importance of observability pricing models and long-term TCO for organizations

Join this webinar with 451 Research and Elastic to understand the challenges organizations face when migrating to the cloud, considerations when evaluating an observability solution, and how Elastic Observability helps customers as they scale their cloud usage. Learn more about:
- Cloud migration trends and challenges
- Observability challenges as customers move to cloud
- How Elastic Observability helps accelerate the cloud journey