Zenoss Launches New User Community
October 17, 2017
Share this

Zenoss launched TechZen, the new Zenoss user community.

Zenoss has facilitated a user community for over 10 years, and it has become the de facto online gathering place for IT Ops and DevOps professionals. The new community platform introduces innovative collaboration capabilities, enhances overall user experience, and provides scalability to support the rapid membership growth.

"The investment in the new community platform is key in enabling them to innovate and overcome challenges by leveraging the collective intelligence of the group," said Brian Wilson, Chief Customer Officer for Zenoss. "With the level of complexity in modern IT environments, having immediate and unlimited access to this intelligence can be the difference between success or failure."

The Zenoss community is a central hub for more than 3,000 members worldwide. Discussions center on all Zenoss Software-Defined IT Operations (SDITO) products, software as a service (SaaS), openness and extensibility via the ZenPack SDK, and industry trends.

The new platform introduces enhanced discussions and knowledge-sharing, improving the ways members help one another and forge new industry connections. Since deploying in May 2017, Zenoss has seen a 140 percent increase in TechZen membership and engagement over the same time period the previous year.

"It's good to see the continued Zenoss investment in connecting users and customers via the TechZen Community, our most valuable resource for peer knowledge," said Andrew Kirch, TechZen Community member and ZenMaster. "Access to such a broad peer network is a key reason IT professionals choose Zenoss."

The platform's privacy features enable members to select what they wish to share with different group segments, to participate in private beta product discussions, and to join customer advisory forums.

"Our TechZen Community is a huge priority for us and for our practitioners from around the globe," said John Boyle, Manager of Technology Partnerships and Community for Zenoss. "It is a privilege to interact with so many bright professionals with so many different, valuable technical perspectives. We're committed to doing whatever it takes to continue the rapid expansion of this thriving environment that's making a difference in the lives of our users."

Share this

The Latest

April 19, 2018

In the course of researching, documenting and advising on user experience management needs and directions for more than a decade, I've found myself waging a quiet (and sometimes not so quiet) war with several industry assumptions. Chief among these is the notion that user experience management (UEM) is purely a subset of application performance management (APM). This APM-centricity misses some of UEM's most critical value points, and in a basic sense fails to recognize what UEM is truly about ...

April 18, 2018

We now live in the kind of connected world where established businesses that are not evolving digitally are in jeopardy of becoming extinct. New research shows companies are preparing to make digital transformation a priority in the near future. However most of them have a long way to go before achieving any kind of mastery over the multiple disciples required to effectively innovate ...

April 17, 2018

IT Transformation can result in bottom-line benefits that drive business differentiation, innovation and growth, according to new research conducted by Enterprise Strategy Group (ESG) ...

April 16, 2018

While regulatory compliance is an important activity for medium to large businesses, easy and cost-effective solutions can be difficult to find. Network visibility is an often overlooked, but critically important, activity that can help lower costs and make life easier for IT personnel that are responsible for these regulatory compliance solutions ...

April 12, 2018

This is the third in a series of three blogs directed at recent EMA research on the digital war room. In this blog, we'll look at three areas that have emerged in a spotlight in and of themselves — as signs of changing times — let alone as they may impact digital war room decision making. They are the growing focus on development and agile/DevOps; the impacts of cloud; and the growing need for security and operations (SecOps) to team more effectively ...

April 11, 2018

As we've seen, hardware is at the root of a large proportion of data center outages, and the costs and consequences are often exacerbated when VMs are affected. The best answer, therefore, is for IT pros to get back to basics ...

April 10, 2018

Risk is relative. The Peltzman Effect describes how humans change behavior when risk factors are reduced. They often act more recklessly and drive risk right back up. The phenomenon is recognized by many economists, its effects have been studied in the field of medicine, and I'd argue it is at the root of an interesting trend in IT — namely the increasing cost of downtime despite our more reliable virtualized environments ...

April 09, 2018

How do enterprises prepare for the future that our Cloud Vision 2020 survey forecasts? I see three immediate takeaways to focus on ...

April 06, 2018

When will we be at a point where virtually all enterprise workloads are run in the cloud and how will that change things for IT? To find out, we commissioned a survey, Cloud Vision 2020: The Future of the Cloud. The results were fascinating. I'll share three fundamental lessons we learned in the survey ...

April 05, 2018

The digital war room — physical, virtual or hybrid — is not in retreat but in fact is growing in scope to include greater participation from development and security. It's also becoming more proactive, with on average more than 30% of "major incidents" before they impacted business service performance. In this blog I'm providing a few additional highlights from the insights we got on digital war room organization and processes ...