AIOps' Certainty in an Uncertain Future
May 05, 2022
Share this

Mohan Kompella, VP of Product Marketing at BigPanda, answers the question: How can AIOps contribute to greater achievement in global enterprises?

What is AIOps? (And what does Gartner have to say about it?)

Mohan’s succinct definition of AIOps is "the use of AI and machine learning in the area of IT Operations." While there has been plenty of buzz about AIOps over the last couple of years, AI isn’t just hype anymore, and AIOps isn’t just hype either. It’s an effective way for enterprises to "get a handle on the tsunami of overwhelming data, noise, tickets, etc." says Mohan. Gartner supports the drive to AIOps, even going so far as to say that it’s the future of IT Operations.

The Cloud has Broken IT Operations

With too many alerts, tickets, notifications, and problems, IT Operations is not equipped to handle the move to the cloud. As enterprises onboard more microservices and digitally transform, the influx of data and noise grows.

Without using AI in IT Operations, or in other words, without using an AIOps platform, IT Operations can’t keep up. But with AIOps, IT Ops teams can introduce automation to improve productivity and better drive digital transformation projects. Mohan points out that they find the biggest bang for their buck by starting with AIOps focused on event correlation and automation.

Why Event Correlation Automation?

Sitting at the center of the AIOps stack, event correlation and automation delivers three vital improvements for enterprises:

■ Dramatic improvement in operational efficiency, including cost reduction

■ Significant improvement in performance and availability of critical apps and services

■ Increase in organizational velocity and agility

One thing is for certain: AIOps will be leading the IT Ops charge.

Share this

The Latest

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...

September 16, 2022

ITOPS and DevOps is in the midst of a surge of innovation. New devices and new systems are appearing at an unprecedented rate. There are many drivers of this phenomenon, from virtualization and containerization of applications and services to the need for improved security and the proliferation of 5G and IOT devices. The interconnectedness and the interdependencies of these technologies also greatly increase systems complexity and therefore increase the sheer volume of things that need to be integrated, monitored, and maintained ...

September 15, 2022

IT talent acquisition challenges are now heavily influencing technology investment decisions, according to new research from Salesforce's MuleSoft. The 2022 IT Leaders Pulse Report reveals that almost three quarters (73%) of senior IT leaders agree that acquiring IT talent has never been harder, and nearly all (98%) respondents say attracting IT talent influences their organization's technology investment choices ...

September 14, 2022

The findings of the 2022 Observability Forecast offer a detailed view of how this practice is shaping engineering and the technologies of the future. Here are 10 key takeaways from the forecast ...