Trusted by some of the most demanding organizations in the world, including Intel, United Airlines and Turner Broadcasting, BigPanda AIOps is the fastest, most effective and least-disruptive way to adopt AIOps. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management and unifies fragmented IT operations. Overwhelmed and understaffed IT Ops and NOC teams use BigPanda to detect, investigate and resolve IT incidents faster and more easily than ever before.
Optimize performance across your digital service delivery chain.
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Confirm your business-critical applications are available to your customers and workforce.
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BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle.
BigPanda’s Root Cause Analysis (RCA) capability uses Open Box Machine Learning to help organizations identify changes in infrastructure and applications that cause the majority of today’s incidents and outages. Additionally, BigPanda identifies low-level infrastructure issues that cause problems. By harnessing the power of AIOps, BigPanda is able to pinpoint the root cause of incidents and outages in real-time. The result is tangible in both revenue and SLAs, by helping IT Ops rapidly resolve incidents and outages.
Ensure your employees can connect & work from anywhere.
Complete, actionable insights and visibility into your entire digital ecosystem.
Eliminate risk and automate the configuration, patching, and compliance of your Windows, macOS, and Linux systems with one cloud-native platform.
- Be up and running in minutes, not months.
- Remediate thousands of critical vulnerabilities up to 30X faster.
- Slash cost and complexity and get your time back.
- Give your end-users unparalleled productivity without interruptions.
Featured Case Studies
Through Pepperdata’s Spotlight solutions and Capacity Optimizer, the client optimized resources to ensure efficient application runtimes and achieved a reduction of Amazon EC2 instance costs by 50%. The client’s big data team was then able to run more applications without additional hardware and personnel, empowering the enterprise as a whole to focus on developing new products and solutions for its own customers.
Due to the complexity of its application architecture, the IT team at Techedge faced a variety of issues, including database performance issues as a result of un-optimized SQL queries, lack of visibility, increased MTTR, and resource leakages. Check out this case study to learn how Techedge, a multinational IT services and consulting firm from Italy, optimizes global client services with Applications Manager.
Samsung SDS's team came across ManageEngine Applications Manager through a web search. Once the team started to familiarize themselves with the wide range of capabilities the product possessed, Applications Manager's team was able to customize the product to meet their requirements.
"We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them."
TiVo’s stated objective is to proactively detect and resolve issues before its customers are impacted. But the non-stop pace of digital innovation required to support its ‘Ultimate Entertainment Experience’ mission meant that TiVo’s IT Ops team had to first solve the challenges that come with ever-increasing IT complexity.
When looking for an application performance monitoring solution, the organization evaluated several solutions, but found none met their needs — until it discovered Applications Manager. "We evaluated SolarWinds but the solution was too heavy for us, cost-wise. We came across Applications Manager while researching online and since then there have not looked back. Additionally, we have also been using other ManageEngine solutions and, needless to say, it has become a one-stop shop for all our needs now." Peterson, one of the directors of AIDcares, noted.
KFintech provides mutual fund, global fund, investment fund, private wealth management, and other financial services. Since these services are critical, any unexpected downtime or degradation in service can have a staggering impact on business and can affect the trust of customers.
As a leading non-bank mortgage service, the organization continually strives to optimize its solutions to deliver seamless digital experiences for its customers, clients, and investors. In its first few years, the company took a traditional on-premises approach towards its IT stack. Within weeks of evaluation, the team identified Applications Manager as a perfect fit for its requirements, as it offered real-time, contextual insight across the full stack — from infrastructure performance to end-user experience.
Due to a security breach in one of the IT management products it was using, the General Authority of Civil Aviation (GACA) in Saudi Arabia started looking for an alternative to manage the performance of its applications. Applications Manager was selected after the organization experienced powerful results during the evaluation period and saw our product as the best solution for its needs. Read more to find out how GACA resolves their app performance issues with Applications Manager.
"To ensure our clients' satisfaction, we prioritize the seamless performance of their critical applications. That's why we sought a monitoring solution that could offer a bird's-eye view of their IT infrastructure components, including VMs, databases, and server processes. Applications Manager proved to be the perfect fit, providing real-time insights that enable us to optimize our operations and provide unparalleled service to our valued customers."