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Upcoming Webinars

Automox Live Weekly Demo
June 07, 2023
Preventing Outages: Map Your Internet Stack
June 14, 2023
Preventing Outages: Implement an Internet Performance Monitoring Plan
August 23, 2023

On-Demand Webinars

May 2023 Product Launch: Learn about Catchpoint's New Capabilities
Automox Virtual Summit 2023
Puzzled by Patching: Solve Endpoint Pains On-Demand
Perfecting the Customer & Employee Digital Experience with TMNAS
Maximize Your Savings: The Journey from On-Premise Hadoop to Amazon EMR

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White Papers

State of ITOM in 2023
Revolutionize Your Cloud-Native Deployments with CloudFabrix using Kubernetes and OpenTelemetry
OpenTelemetry 101: A Non-Technical Guide to Starting Your Open Observability Journey
The 2023 State of IT Operations Report
Transitioning from APM Tools to Honeycomb

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Featured Video

BigPanda Automatic Incident Triage

Featured Products

Catchpoint Customer Experience

Eliminate any business impact from poor customer experiences.

Capacity Optimizer

In cloud environments, autoscaling provides the elasticity that you need for your big data workloads, but it often leads to uncontrolled costs. With Pepperdata’s Capacity Optimizer, you can relax with the peace of mind that your clusters are operating at the highest levels of resource and cost efficiency.

Catchpoint Platform

Complete, actionable insights and visibility into your entire digital ecosystem.

BigPanda Root Cause Analysis

BigPanda’s Root Cause Analysis (RCA) capability uses Open Box Machine Learning to help organizations identify changes in infrastructure and applications that cause the majority of today’s incidents and outages. Additionally, BigPanda identifies low-level infrastructure issues that cause problems. By harnessing the power of AIOps, BigPanda is able to pinpoint the root cause of incidents and outages in real-time. The result is tangible in both revenue and SLAs, by helping IT Ops rapidly resolve incidents and outages.

Catchpoint Application Experience

Confirm your business-critical applications are available to your customers and workforce.

BigPanda Incident 360

BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to simplify their resolution – all from one screen.

Reclaim Waste and Reduce Cloud Costs with Autonomous Big Data Optimization

Read the solution brief to learn how Pepperdata's Capacity Optimizer reduces cloud costs and reclaims waste from your infrastructure's big data clusters.

Pepperdata for Amazon EMR

Pepperdata for Amazon EMR provides automated tuning, full-stack observability, and real-time insights across all of your Spark workloads and EMR instances—all in one place. Download the datasheet to see how Pepperdata autonomously optimizes your Spark jobs and reduces Amazon EMR costs by up to 50% with no code changes.

CloudFabrix Log Intelligence

With Log Intelligence you can reduce the noise in your IT/logs events without losing context or the essence of events. Log Intelligence sits in between your enterprise IT logs/events and your SIEM tools (like Splunk, QRadar, Exabeam etc.) and lets you intelligently reduce noise using a combination of AI/ML models and configurable rules using data bots and pipelines.
- Data Reduction
- Data Enrichment
- Data Replay
- Data Analytics & Observability

BigPanda Automatic Incident Triage

BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle.

Featured Case Studies

Techedge optimizes global client services with Applications Manager

Due to the complexity of its application architecture, the IT team at Techedge faced a variety of issues, including database performance issues as a result of un-optimized SQL queries, lack of visibility, increased MTTR, and resource leakages. Check out this case study to learn how Techedge, a multinational IT services and consulting firm from Italy, optimizes global client services with Applications Manager.

How Equinix Delivers Flawless Digital Services using Catchpoint

Catchpoint gives Equinix a more complete picture of internet visibility into what's going on in the network, and that helps the company solve problems more quickly and communicate problems with clarity for customers. With Catchpoint, Equinix is able to identify and diagnose issues in a matter of minutes and begin to correct them before they become larger problems for end users.

Samsung SDS boosts operational efficiency with Applications Manager, reducing MTTR by 60%

Samsung SDS's team came across ManageEngine Applications Manager through a web search. Once the team started to familiarize themselves with the wide range of capabilities the product possessed, Applications Manager's team was able to customize the product to meet their requirements.

US financial firm banks on Applications Manager to deliver a frictionless user experience

As a leading non-bank mortgage service, the organization continually strives to optimize its solutions to deliver seamless digital experiences for its customers, clients, and investors. In its first few years, the company took a traditional on-premises approach towards its IT stack. Within weeks of evaluation, the team identified Applications Manager as a perfect fit for its requirements, as it offered real-time, contextual insight across the full stack — from infrastructure performance to end-user experience.

Intercom Accelerates Developer Productivity with Observability and Distributed Tracing

Intercom’s mission is to strengthen the relationship between businesses and their customers through better communication. With that in mind, they began their journey towards complete observability to improve their development pipeline to be able to ship more quickly and efficiently. Learn why they turned to Honeycomb for support.

AIDcares achieves unparalleled visibility with Applications Manager

When looking for an application performance monitoring solution, the organization evaluated several solutions, but found none met their needs — until it discovered Applications Manager. "We evaluated SolarWinds but the solution was too heavy for us, cost-wise. We came across Applications Manager while researching online and since then there have not looked back. Additionally, we have also been using other ManageEngine solutions and, needless to say, it has become a one-stop shop for all our needs now." Peterson, one of the directors of AIDcares, noted.

SAP uses Catchpoint for Swift Incident Detection and Excellent Customer Experience

"We get Catchpoint alerts within seconds when a site is down. And we can, within three minutes, identify exactly where the issue is coming from and inform our customers and work with them."

Pepperdata Boosts 3D Design Software Enterprise’s Amazon Performance, Cuts Costs

Through Pepperdata’s Spotlight solutions and Capacity Optimizer, the client optimized resources to ensure efficient application runtimes and achieved a reduction of Amazon EC2 instance costs by 50%. The client’s big data team was then able to run more applications without additional hardware and personnel, empowering the enterprise as a whole to focus on developing new products and solutions for its own customers.

How BigPanda Unified Fragmented Teams and Tools Across IT Ops and DevOps

"Without this tool our teams would waste valuable time logging into many different programs. BigPanda helped us streamline our process so that in turn we could solve issues and troubleshoot in a much more timely manner."

KFin Technologies reduces MTTR by 90% using Applications Manager

KFintech provides mutual fund, global fund, investment fund, private wealth management, and other financial services. Since these services are critical, any unexpected downtime or degradation in service can have a staggering impact on business and can affect the trust of customers.

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