The Latest
The ongoing shift to hybrid and remote work environments has resulted in key changes to the roles and priorities of network administrators in order to address new connectivity challenges and prioritize and preserve a secure, productive end-user experience, according to new research by Enterprise Management Associates (EMA) and Auvik ...
As Gen Z and Millennials become a larger part of the workforce, expectations for the Digital Employee Experience (DEX) have never been higher, according to Riverbed's Global Digital Employee Experience Survey of 1,800 IT business decision makers worldwide ...
DDI technology has become more challenging in recent years with the rise of hybrid and multi-cloud architectures, according to a new report, DDI Directions: DNS, DHCP, and IP Address Management Strategies for the Multi-Cloud Era, from Enterprise Management Associates ...
Navigating observability pricing models can be compared to solving a perplexing puzzle which includes financial variables and contractual intricacies. Predicting all potential costs in advance becomes an elusive endeavor, exemplified by a recent eye-popping $65 million observability bill ...
Generative AI may be a great tool for the enterprise to help drive further innovation and meaningful work, but it also runs the risk of generating massive amounts of spam that will counteract its intended benefits. From increased AI spam bots to data maintenance due to large volumes of outputs, enterprise AI applications can create a cascade of issues that end up detracting from productivity gains ...
A long-running study of DevOps practices ... suggests that any historical gains in MTTR reduction have now plateaued. For years now, the time it takes to restore services has stayed about the same: less than a day for high performers but up to a week for middle-tier teams and up to a month for laggards. The fact that progress is flat despite big investments in people, tools and automation is a cause for concern ...
Companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall, according to 2023 IT Trends Report: Lessons From Observability Leaders, a report from SolarWinds ...
IT leaders are driving an increasing number of automation initiatives as a way to stay competitive, reduce costs and scale as they navigate an unpredictable social and economic environment, according to the 2023 State of Automation in IT survey conducted by Jitterbit ...
Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...
Industry News
LogicMonitor announced the launch of Dexda, an AI solution for Hybrid Observability.
ServiceNow announced that global digital services provider Teleperformance is joining the AI Lighthouse program.
Arize Phoenix rolled out several capabilities in its latest release.
Automox has earned multiple 2023 G2 Fall awards based on actual customer reviews. Products in the Leader quadrant in the Enterprise Americas Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Blameless announced its newest integration with Google Docs and Google Drive from G Suite.
LiveAction announced the release of the newest version of the LiveWire product family which will supercharge network visibility, empower SecOps and NetOps teams and boost packet analysis capabilities by up to 600%.
Paessler AG announced the successful acquisition of ITPS Group, with subsidiaries in Switzerland, the Czech Republic, and Romania as well as business activities in India.
BigPanda launched its updated Root Cause Change (RCC) feature with new GenAI capabilities to automate incident analysis – identifying root cause faster and with higher accuracy than humanly possible.
Senser emerged from stealth with $9.5 million in seed funding to launch an AIOps platform that leverages Extended Berkeley Packet Filter (eBPF) technology to provide enterprises with deep insights into their complex cloud and IT environments.
New Relic launched New Relic Session Replay to provide engineers with vital context through a video-like playback feature to reproduce and resolve issues faster.
