BigPanda Opens London Office
January 27, 2022
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BigPanda announced the company has opened an office in London, led by Ben Sekhon, to provide on-the-ground support for both existing and new customers across the EMEA region.

In addition, BigPanda has created a business unit dedicated to helping address needs from midsize enterprises to scale IT with AIOps.

Intensified Support in EMEA: The EMEA market is on par with the U.S. in terms of AIOps demand, particularly as customers move away from aging on-premises infrastructure towards cloud and cloud-native environments. The business will be led by Ben Sekhon, a 20-year sales veteran who had a successful track record at SAP, Gigya and Experian.

Ben Sekhon, VP of EMEA Sales and Channels, said: “EMEA represents a huge addressable market, so the timing of this investment helps us maintain the same level of focus and quality we deliver to our existing customers while addressing the growing demand for BigPanda’s market-leading AIOps platform.”

EU Region Platform Availability: To support BigPanda’s EMEA customers, BigPanda is also expanding its platform availability with an instance hosted in Germany. This BigPanda instance will conform to leading international security and privacy standards and address European data residency requirements to store customer data in Europe.

Addressing Demand in Midsize Enterprises: Over the course of several years, BigPanda has built a base of midsize enterprise customers. With the launch of BigPanda University and the continued focus on self-service capabilities within the BigPanda platform, the team is poised to expand its ability to deliver AIOps to the midsize enterprise.

“While a focus for most IT Ops vendors is the largest of enterprises, the reality is that midsize enterprises also need to improve app experiences by scaling through technology, making AIOps a foundational element of their roadmap,” said Isaac Sacolick, President of StarCIO, author, and digital transformation influencer. “In recent research, 70 percent report it typically takes three hours or longer to resolve major incidents, and the right solution leverages AIOps to improve IT performance. BigPanda is putting its energy in all the right places to serve this market segment well.”

BigPanda’s AIOps Turbo Pack is a customized offering that gives IT Ops teams within midsize organizations a quick path to success. It includes flexible, tiered, consumption-based licensing along with a standard set of integrations and implementation services to get them up and running in a matter of weeks. To learn more about the AIOps Turbo Pack for fast-growing IT Ops, please visit BigPanda for Midsize enterprises.

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