BigPanda Unified Analytics for IT Operations

The Latest

June 27, 2022

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 15, 2022

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 13, 2022
Today's users want a complete digital experience when dealing with a software product or system. They are not content with the page load speeds or features alone but want the software to perform optimally in an omnichannel environment comprising multiple platforms, browsers, devices, and networks. This calls into question the role of load testing services to check whether the given software under testing can perform optimally when subjected to peak load ...
June 09, 2022

Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...

June 08, 2022

Enterprises have had access to various Project and Portfolio Management (PPM) tools for quite a few years, to guide in their project selection and execution lifecycle. Yet, in spite of the digital evolution of management software, many organizations still fail to construct an effective PPM plan or utilize cutting-edge management tools ...

Industry News

June 27, 2022

Qualtrics and ServiceNow announced a new app to help improve employee and customer service experiences, Qualtrics Embedded Insights.

June 23, 2022

Moogsoft announced new product features and enhancements on the heels of tripled growth rates.

June 22, 2022

Infovista announced new user experience testing solutions for the most resource intensive – and latency sensitive – OTT applications and interactive 5G services.

June 21, 2022

BigPanda launched Unified Analytics, a revamped feature that gives IT Ops teams new self-service analytic capabilities to create new and highly interactive dashboards and reports from complex IT Ops alert data.

June 21, 2022

Cisco announced its vision to enable IT teams to work smarter and simplify their operations with new innovations in cloud-managed networking and unified technology experiences.

June 21, 2022

Datadog announced the launch of Datadog Observability Pipelines—a new product that enables organizations to take greater control of their data so they can reliably scale their observability practices.

June 16, 2022

Zebrium launched Zebrium Root Cause as a Service (RCaaS), a new solution that adds the capability for monitoring and observability tools to automatically find the root cause of software and infrastructure incidents.

June 16, 2022

observIQ announced the beta release of BindPlane OP (Observability Pipeline), an open source observability pipeline built specifically for OpenTelemetry.

June 15, 2022

Splunk announced Splunk Partnerverse program enhancements.

June 15, 2022

AlertOps has joined the growing Siemens Connect Ecosystem – a network that brings together experts in software development, IT, cybersecurity, remote and digital services, and business intelligence.