The APM Blog

April 19, 2022
Arun Ramchandran
Hexaware

Cloud providers Amazon Web Services, Google Cloud and Microsoft Azure each have rolled out multiple industry-specific offerings in an attempt to better appeal to companies in specific industries, including financial services, retail, telecommunications, media, energy, to name a few. In some ways, vertical industry clouds are a natural evolution after the general purpose cloud services (like Azure and AWS), and the horizontal function-driven SaaS platforms ...

April 05, 2022
Ajay Kumar Mudunuri
Cigniti Technologies

Digital transformation has allowed business enterprises to relook at their business models and find ways to accelerate their workflows. It is now a foregone conclusion that the future will belong to those who are fast, agile, and innovative. Every business enterprise worth its salt is eyeing the fast-changing dynamics of the market and is aiming to — release new products quickly to the market, innovate fast, become agile, and embrace new ways to work. No wonder, digital transformation has become the way to go for enterprises, confirmed by two-thirds of CEOs, according to IDC. And when it is about digital transformation, how can DevOps as a methodology stay behind? ...

March 29, 2022
Ajay Kumar Mudunuri
Cigniti Technologies

Leveraging performance testing services is necessary to prevent the software application from facing downtime, lag, or other issues. These services can help with easy tracking of issues that have the potential to impact the functionality, features, and end-user experience. The trends in performance testing and engineering are as follows ...

March 24, 2022
Lee Frederiksen
Hinge

Nearly every professional services firm has a digital transformation agenda for 2022 and beyond. Whether that "agenda" is a loosely defined idea — or a finely honed roadmap to success — will vary from organization to organization. But one thing is absolutely clear: Professional services firms have some catching up to do in the digital transformation department ...

March 08, 2022
Terry Critchley
Author of "Making It in IT"

In the last few years, I have found it more difficult to understand various aspects of IT in articles I read on an IT topic ...

March 01, 2022
Shamus McGillicuddy
EMA

Nearly 97% of DevOps teams are integrating their orchestration solutions with network automation tools, according to new research from Enterprise Management Associates (EMA). Integration between data center network automation tools and DevOps tools are nearly universal, but the depth of that integration varies. More than 50% of companies have or plan to have only loose integration between NetOps and DevOps automation, meaning that many NetOps teams are limiting the extent of network programmability that they offer to DevOps ...

February 24, 2022
Andy Thurai
The Field CTO

My recent best practices report on AIOps titled A CIO's Guide to AIOps just got published. What started out as an AIOps use cases document morphed into an AIOps emerging trends document. However, when feedback was sought from CIOs and CTOs in our research panel, they suggested best practices and how to strategize AI and IT Operations in a broader sense to be included in the report ...

February 15, 2022
Padmini Ramamurthy
Tech Mahindra

It is common knowledge that Data is extremely important in Automation and AIOps implementations. Good data yields good insights from the implementation. Yet, while planning for the efforts for an AIOps implementation, the effort needed for some aspects of data are completely overlooked. The most overlooked aspects of the Data are ...

February 14, 2022
Jayne Groll
DevOps Institute

When it comes to IT professions, skill development remains essential to human transformation. The ability to collaborate, solve problems and continuously upskill helps advance the DevOps journey and creates stronger, more effective individuals, teams and organizations. Site Reliability Engineering (SRE), remains a top practice — with SRE-specific roles making it to the forefront of many organizations' hiring objectives. As more organizations look for qualified SRE candidates or look to upskill their internal SRE's, technical skills remain critical to building top performers in this role. For further insights, we reached out to DevOps Institute Ambassadors, who identified several other SRE skills ...

January 11, 2022
Sean McDermott
Windward Consulting Group

Technology is now foundational to financial companies' operations with many institutions relying on tech to deliver critical services. As a result, uptime is essential to customer satisfaction and company success, and systems must be subject to continuous monitoring. But modern IT architectures are disparate, complex and interconnected, and the data is too voluminous for the human mind to handle. Enter AIOps ...

November 08, 2021
Valerie O'Connell
EMA

Artificial intelligence (AI) may be the brains, but when the market hears the term "AIOps," it puts automation in the mix. After all, what is the use of knowing without doing? ...

September 16, 2021
Sean McDermott
Windward Consulting Group

Achieve more with less. How many of you feel that pressure — or, even worse, hear those words — trickle down from leadership? The reality is that overworked and under-resourced IT departments will only lead to chronic errors, missed deadlines and service assurance failures. After all, we're only human. So what are overburdened IT departments to do? Reduce the human factor. In a word: automate ...

September 09, 2021
Ajay Kumar Mudunuri
Cigniti Technologies

Business enterprises aiming at digital transformation or IT companies developing new software applications face challenges in developing eye-catching, robust, fast-loading, mobile-friendly, content-rich, and user-friendly software. However, with increased pressure to reduce costs and save time, business enterprises often give a short shrift to performance testing services ...

September 07, 2021
Jayne Groll
DevOps Institute

As we look into the future direction of observability, we are paying attention to the rise of artificial intelligence, machine learning, security, and more. I asked top industry experts — DevOps Institute Ambassadors — to offer their predictions for the future of observability. The following are 10 predictions ...

August 18, 2021
Peter Tsai
SWZD

We have good and bad news for cloud vendors catching their breath post-pandemic: there's little time to rest. The boom of buyers adopting cloud tech to support the initial rush to remote work in 2020 might be behind us, but that was only the beginning ...

August 12, 2021
Ajay Kumar Mudunuri
Cigniti Technologies

Why do people prefer Apple phones, or for that matter, Google as the preeminent search engine when there are plenty of alternatives available? The answer lies in the superior customer experience provided by the above-mentioned companies and garnering the much sought-after customer loyalty. Businesses ought to provide superior customer experience through applications when the traffic is significantly high. They should be able to foresee the performance of applications at peak loads by leveraging load testing services. The role of customer experience in building customer loyalty is a foregone conclusion ...

July 15, 2021
Roy Illsley
Omdia

The introduction of the latest technology — such as AI and machine learning — can be seen as a way for organizations to accelerate growth, increase efficiency, and improve customer service. However, the truth is that the technology alone will do little to deliver on these business outcomes. AI for IT operations (AIOps) is one area where the application of technology, if not matched with organizational maturity readiness, will fail to deliver all the promised benefits ...

July 13, 2021
Sean McDermott
Windward Consulting Group

As part of digital transformation initiatives, IT teams are quickly adopting AIOps solutions to accommodate a new multifaceted infrastructure. However, there are still several roadblocks IT leaders must overcome when adopting AIOps — namely, understanding how to showcase ROI and changing their team's cultural mindset around adopting a new strategy ...

June 24, 2021
Akshaya Choudhary
Cigniti Technologies

E-commerce metrics give insights on how the business is doing and operating an e-commerce platform without tracking the metrics is akin to driving a car with eyes closed. To sustain and be successful, e-commerce businesses should understand their performance and compare their progress over time. The metrics can be harnessed to derive meaningful insights on the store’s performance, the average value of items sold at any given time, and the total sales clocked in a day, week, and month, among others. To help you decide the retail e-commerce metrics to monitor, we have compiled this list ...

May 19, 2021
Terry Critchley
Author of "Making It in IT"

"Upskilling" is a popular phrase, used liberally by educators, vendor trainers and other organizations like Microsoft (Global Skills Initiative) and LinkedIn (Skills Path) with their own programs of numerous courses covering many aspects of IT. This sounds a great idea for bolstering IT skills for the changing world of computing ...

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