Citrix announced new services for Citrix® Platform Flex, helping enterprises simplify how they deliver, monitor and secure modern work.
The new offerings include Citrix® Experience Insights Flex, an observability solution managed by Citrix and powered by the Splunk Cloud Platform that transforms high-resolution workspace telemetry into actionable insight.
Under Platform Flex, organizations purchase a pool of Flex credits and consume them over time, applying credits to spin up resources when needed and scale them down as demand changes.
Citrix Experience Insights Flex helps organizations move from workspace telemetry to actionable insight faster across experience, performance, operational resilience and security use cases. Delivered through a Citrix-managed analytics model and powered by the Splunk Cloud Platform, the solution combines high-resolution telemetry across Citrix DaaS sessions, endpoints, applications, network connections, browser and SaaS activity and security signals into prebuilt dashboards. These day-one dashboards provide teams with a streamlined control plane to analyze data without standing up their own analytics backend.
“Observability delivers the greatest value when teams can focus on insights rather than managing analytics infrastructure,” said Mangesh Pimpalkhare, senior vice president and general manager of platform at Splunk, a Cisco company. “Through our collaboration with Citrix, Experience Insights Flex helps organizations operationalize workspace telemetry more quickly, giving IT and security teams access to enterprise-grade analytics and actionable visibility.”
The solution is designed to help teams reduce time-to-value, lower operational overhead, and improve governed access to workspace insights across teams. IT and end-user computing (EUC) teams can use the service to troubleshoot performance issues, assess the impact of operating system migrations, image upgrades and application rollouts and monitor experience across Citrix DaaS and non-Citrix desktop environments. Security teams can use the same telemetry foundation to support security investigations, validate detections, and identify configuration drift or misconfigurations.
For enterprises, Citrix Experience Insights Flex reduces analytics backend complexity by removing the need to procure, deploy, operate and govern a separate analytics backend for observability and security use cases. The solution also serves as a consistent telemetry foundation for authorized IT, EUC, operations, engineering and security stakeholders.
Citrix Experience Insights Flex are available now.
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