Feature Articles

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 16, 2022

ITOPS and DevOps is in the midst of a surge of innovation. New devices and new systems are appearing at an unprecedented rate. There are many drivers of this phenomenon, from virtualization and containerization of applications and services to the need for improved security and the proliferation of 5G and IOT devices. The interconnectedness and the interdependencies of these technologies also greatly increase systems complexity and therefore increase the sheer volume of things that need to be integrated, monitored, and maintained ...

September 15, 2022

IT talent acquisition challenges are now heavily influencing technology investment decisions, according to new research from Salesforce's MuleSoft. The 2022 IT Leaders Pulse Report reveals that almost three quarters (73%) of senior IT leaders agree that acquiring IT talent has never been harder, and nearly all (98%) respondents say attracting IT talent influences their organization's technology investment choices ...

September 13, 2022

Data professionals are spending 40% of their time evaluating or checking data quality and that poor data quality impacts 26% of their companies' revenue, according to The State of Data Quality 2022, a report commissioned by Monte Carlo and conducted by Wakefield Research ...

September 09, 2022

The hierarchical temporal memory (HTM) algorithm has proven exceptionally good at detecting and predicting anomalies and reducing noise, often up to 90%, by providing the critical context needed to identify incidents before they happen. It can detect anomalies in signals beyond low and high thresholds, such as signal frequency changes that reflect changes in the behavior of the underlying systems ...

September 08, 2022

Despite the challenges of the last two years, enterprises have made significant progress with digital transformation — 79% of enterprises have made significant, transformative or even revolutionary improvements to the end user experience through digital transformation over the past year, compared to 73% in 2019 and 72% in 2020, according to Digital Transformation — Lessons Learned and Strategic Setbacks, a global survey conducted by Couchbase ...

September 01, 2022

Anomaly detection algorithms are a class of learning algorithms (LAs) that detect anomalous behavior in underlying time series data ... Deploying the right anomaly detection algorithm across a time series data source, like performance management systems, is a better approach than simple threshold-based eventing ...

August 31, 2022

Digital Product Management (DPM) results in benefits across the enterprise, with 94% stating their DPM initiative is successful, according to a report entitled To Meet 2022 Business Objectives – Digital Product Management Adoption Is Accelerating, sponsored by Broadcom Software and conducted by Dimensional Research ...

August 26, 2022

Clustering is one of the approaches to unsupervised learning that groups data based on its similarities. It is the process of splitting up uncategorized data into the same groups or clusters to ensure that similar data points are determined and organized. Through clustering, unique entities’ attributes can be easily characterized. In doing so, clusters can help users sort data and explore certain groups ...

August 23, 2022

Global IT professionals spend nearly a full work day each week (an average of 7 hours and 19 minutes) dealing with bloatware — unwanted, overly complicated SaaS add-ons and features that hinders productivity and causes frustration at work, according to a new report from Freshworks ...

August 19, 2022

Before exploring in depth the HTM (Hierarchical Temporal Memory) algorithm details and its similarities with state-of-the-art machine learning algorithms, it is important to note the Thousand Brains Theory of Intelligence by Jeff Hawkins ...

August 18, 2022

As technology continues to become more critical to the business, technology customers have access to more options and information than ever before leading to more instances of buyer remorse. 56% of organizations said they had a high degree of purchase regret over their largest tech-related purchase in the last two years, according to a new survey by Gartner ...

August 16, 2022

Forced by the pandemic to provide employees with access to the systems and information they needed to work from home, IT organizations around the world turned to traditional technologies like Virtual Private Networks (VPN). And they worked. But as the world moves to hybrid work, 96% of IT leaders who participated in a recent global survey conducted by Gartner Peer Insights on behalf of Citrix Systems, Inc., say they no longer cut it. And they're rethinking their approach ...

August 12, 2022

The development of the Thousand Brains Theory of Intelligence framework will now serve as a foundation for further research and new developments in Artificial Intelligence (AI) and Machine Learning (ML) ...

August 05, 2022

MLOps or Machine Learning Operations are a combination of best processes and practices that businesses use to run AI successfully ... While it is a relatively new field, MLOps is a collective effort that captured the interest of data scientists, DevOps engineers, AI enthusiasts, and IT ...

July 29, 2022

IT infrastructure has rapidly evolved over the last decade, and as a result important specialized tools have been developed and an entire dedicated industry has grown up to serve the need for monitoring these IT systems and services in order to keep them operational and efficient ...

July 21, 2022

Pre-pandemic, only 16% of IT decision makers would say IT was largely responsible for the workplace. But in the next five years, 45% expect their departments to be largely responsible, according to a new research report, IT in the Evolving Workplace ...

July 13, 2022

IT departments regularly have a larger workload than their capacity allows in the limited hours of a working day, leading IT teams to feel understaffed and uncertain of how to best balance their many projects, according Info-Tech Research Group, publisher of the Applications Priorities 2022 report ...

July 11, 2022

DevOps mentality has moved from strictly the development domain into the Ops world. As a result, traditional Ops — a model rooted in manual processes and executed by siloed teams — is dead. Traditional Ops and IT teams were already experiencing rapid change, but the pandemic sped up the adoption of more decentralized operations. Today, Ops doesn't generally refer to a team, but a responsibility. This blog will contrast Ops in a traditional environment vs. a DevOps environment, challenges to be aware of when adopting a DevOps approach, and actionable steps for organizations looking to implement a DevOps culture ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 06, 2022
Erin Jaibur

Between the impact of COVID-19, shifting customer demands, and a surge in digital transformation, small to midsize business (SMB) owners in retail have been faced with great change in the last couple years. To find out just how much these disruptions have impacted retailers, we surveyed key thought leaders and decision makers at SMB retail companies. The results identified both the critical challenges faced by SMB retailers and the tech initiatives they' re implementing to offset those challenges. Based on our data, we've parsed out three key findings that will help small business owners navigate the new normal ...

June 02, 2022

Digital employee experience (DEX) is a critical component of how companies are enabling today' s hybrid workforce and a superior employee experience requires four integral components — experience delivery, experience measurement, analysis and remediation, according to Optimizing Digital Employee Experience for Anywhere Work, a study conducted by Forrester Consulting on behalf of VMware ...

June 01, 2022

Offices around the world continue to open for business, and while many companies expect employees will eventually return full time, new research suggests this isn't likely to happen ...

May 31, 2022

Hybrid working has helped improve employee wellbeing, work-life balance, and performance across the world, according to a new global Cisco study, Employees are ready for hybrid work, are you? ...

May 24, 2022

The most sophisticated observability practitioners (leaders) are able to cut downtime costs by 90%, from an estimated $23.8 million annually to just $2.5 million, compared to observability beginners, according to the State of Observability 2022 from Splunk in collaboration with the Enterprise Strategy Group. What's more, leaders in observability are more innovative and more successful at achieving digital transformation outcomes and other initiatives ...

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