Grafana Labs announced the general availability of Grafana Assistant, a context-aware AI agent built for Grafana, along with the public preview of Grafana Assistant Investigations, an AI-powered feature that extends Grafana Assistant to accelerate multi-step incident investigations.
Grafana Labs is embedding AI directly into observability workflows, helping teams resolve incidents faster, lower operational overhead, and make observability more accessible to users at all skill levels.
“AI is transforming every part of the software lifecycle, and observability is no exception,” said Tom Wilkie, CTO at Grafana Labs. “With Grafana Assistant and Assistant Investigations, we’re not just making troubleshooting faster; we’re reimagining how engineers engage with their systems. By putting context-aware intelligence directly into Grafana, we’re helping teams shift from reactive problem-solving to a future where observability is proactive, collaborative, and accessible to everyone.”
Now generally available, Grafana Assistant helps teams investigate incidents, create and modify dashboards, and explore Grafana Cloud through natural language interactions.
New and enhanced capabilities include:
- Query generation without deep syntax knowledge: Automatically generate and refine queries in PromQL, LogQL, and TraceQL based on plain-language prompts.
- Organizational value unlock: Self-service access for non-observability teams reduces dependency on stretched SREs.
- In‑context onboarding and learning support: Access contextual help, explanations, and “what to try next” guidance directly within Grafana.
- Enterprise-ready access controls: Building on existing RBAC in Grafana Cloud, Grafana Assistant now offers Assistant-specific roles and permissions. Admins can configure access to features such as rules, Assistant Investigations, and MCP server management at a granular level, ensuring teams can align observability workflows with enterprise security and compliance requirements.
Assistant Investigations, available in public preview, builds on Grafana Assistant by acting as an autonomous agent for incident response. It analyzes the observability stack, generates findings and hypotheses, and provides actionable recommendations for mitigation and remediation. Fully integrated with Grafana Assistant, Assistant Investigations creates a seamless guided workflow for resolving complex incidents.
The feature will roll out automatically to all customers who already have access to Grafana Assistant.
Grafana Assistant and Assistant Investigations turn complex telemetry into actionable insights, enabling faster incident resolution, reducing operational toil, and democratizing observability across every role and skill level.
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