February 13, 2012

eG Innovations released the results of its annual worldwide survey of over 150 IT operations professionals in North America, Europe and Asia-Pacific on managing service performance in transformational IT environments. The key finding of the survey shows that companies are having a hard time keeping up with the performance management requirements of virtualized IT infrastructures.

February 01, 2012

Within banking and retail environments, APM is changing. This is because more and more service and payment transactions are originating from alternative payment applications based in Cloud, mobile or virtual environments. Monitoring the performance of these new services and payment applications is just as critical as traditional services that have been integrated within POS terminals, or ATMs. But gaining real-time visibility into the performance of these off-premise applications can be tricky for a number of reasons ....

January 30, 2012

Last month I attended the Gartner Data Center Conference in Las Vegas. This year, the hot topic was not only cloud computing but seems there were a lot of discussions around DevOps and analytics. Other topics of interest included Application Performance Monitoring (APM), End-user Experience (EUE), Business Transaction Management (BTM), Big Data and many more around IT operations. Take a peek at the few bits and bites I picked up ...

January 09, 2012

Today's businesses increasingly use software applications that run in a wide variety of environments, everything from physical to virtual to cloud. As organizations look for ways to reduce costs, improve efficiency, and increase scalability, cloud computing and virtualization are playing a vital part in their IT strategies. However, these new technologies also present new challenges for organizations in the areas of application monitoring and application performance ...

January 05, 2012

Once a decision to try out VDI is made, the primary focus is to benchmark the performance of physical desktops, model their usage, predict the virtualized user experience and based on the results, determine which desktops can be virtualized and which can't ...

December 20, 2011

Industry experts from analyst and consulting firms and all the top vendors offer thoughtful, insightful, and sometimes controversial predictions on how Application Performance Management and related BSM and ITSM technologies will change and impact business in 2012 ...

September 22, 2011

Chris Neal, CEO of BlueStripe, talks about the next generation of Application Performance Management tools.

August 23, 2011

It seems that everyone in IT has caught “Cloud-fever” ... However, lost within the technology is the reality that someone is responsible for keeping the Cloud up and running. That someone is usually Operations personnel along with their fellow Systems, Network, Storage, and Security Engineers. The lifeline of these dedicated individuals is a unified monitoring and eventing system with a goal of providing relevant, functional, and timely alerts ...

June 21, 2011

If it is your job to translate overhyped demands to take your business ‘To The Cloud!’ you know there is not enough reality in cloud computing. You cannot start from scratch, nor can you simply deploy dynamic virtualization and call it done. You must accommodate legacy investments, architectural spaghetti, ‘technical debt’, manual processes and more. So where do you start?

May 20, 2011

Cloud computing requires a sophisticated approach to Business Service Management that enables you to track services from the data center and into the cloud. This post looks at 5 key capabilities that organizations must have in order to maintain visibility and control in the cloud ...

March 18, 2011

Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in hybrid environments.

March 17, 2011

Kalyan Ramanathan, Director of BSM for HP, talks about BSM and performance management in the cloud.

September 08, 2010

VMware's Al Sargent outlines the 3 key capabilities needed to manage cloud applications today ...

August 31, 2010

Al Sargent, Sr. Product Marketing Manager at VMware, discusses the Business Service Management news coming out of VMworld, and the monitoring and management challenges of the cloud.

August 09, 2010

It is no longer good enough to know that application performance is degrading - enterprises also need to be able to make the infrastructure and application adjustments necessary to avoid performance issues in the first place ...

May 24, 2010

Industry insiders recommend the top features to look for in a solution to manage performance in the virtual environment ...

May 22, 2010

VMware's Javier Soltero, talks about the founding of Hyperic and the management of web applications.

May 22, 2010

VMware's Javier Soltero, founder of Hyperic, talks about virtualization and BSM.

May 18, 2010

Industry experts from VMware, Zenoss and Pink Elephant discuss the dynamic new world of BSM in the virtual environment ...