itSMF USA has launched a new annual study on IT Service Management Adoption and its impact on IT. Forrester Research will be working with itSMF USA to conduct the survey and analysis.
Hornbill Service Management launched Supportworks ITSM Enterprise v.3.2, a new solution that integrates both Twitter and smartphone-based support with the service desk.
SunGard Availability Services has expanded its Business Partner Program with the addition of the SunGard's Enterprise Cloud Services to the channel program. SunGard partners can now tap the fast-growing cloud computing market by offering SunGard's fully managed, Infrastructure as a Service (IaaS) Platform.
CA Technologies today announced the general availability of CA Workload Automation 11.3, which provides the ability to initiate, monitor and manage workloads in private, public and hybrid clouds for increased agility and better business outcomes.
CA Technologies announced the acquisition of Base Technologies, a privately-held consulting firm focused on the management of IT assets, with leading practices in virtualization management, mainframe technology, security and managed IT infrastructure.
Nimsoft has launched Nimsoft Unified Manager, a multi-tenant IT Management As-A-Service solution that combines infrastructure monitoring and ready-to-use ITIL-based service management capabilities in a single solution.
Allen Systems Group (ASG) has acquired TRILOGexpert Group, a provider of performance management solutions in the mainframe space.
Neebula Systems has released ServiceWatch 1.5, a Business Service Management (BSM) solution with real-time service modeling.
Novell Operations Center can now be configured to integrate with the SAP IT Service Management (SAP ITSM) application. The value-added Novell product is part of the Novell business service management solution.
Service-now.com has been named to the Wall Street Journal "Next Big Thing" list. The Wall Street Journal analyzed 5,743 organizations in order to identify the top 50 privately held, venture-backed companies.
CA Technologies and Unisys Corporation have extended their alliance to offer joint solutions that accelerate the path from virtualization to the cloud. The solutions will combine CA Technologies virtualization management, service automation, and service management products with Unisys’ virtualization and cloud advisory, planning, design and implementation services.
Zenoss has announced the availability of Zenoss Datacenter Insight. With this release, Zenoss became the first to deliver a solution capable of analyzing today’s dynamic cloud-based infrastructures, providing unified analytics and reporting of all physical, virtual, and cloud-based IT resources.
Allen Systems Group (ASG) announced that it has entered into a definitive agreement to acquire PS'Soft SAS, Inc. – a provider of IT Asset and Service Management software. PS'Soft SAS is a BDNA company.
Correlsense announced the availability of SharePath RUM Express, the only free, purely software-based solution for measuring the end-user experience of cloud-based and on-premise applications. In addition, Correlsense also launched the SharePath RUM Enterprise and Cloud editions, which offer expanded capabilities.
Netuitive is previewing its enhanced virtual data center dashboard available in the next release of the software scheduled for Q2.
VMware announced a strategy and a new solution to simplify and automate how IT organizations manage services in dynamic virtual and cloud environments. VMware vCenter Operations will help customers transform IT operations to achieve the agility and economics of cloud computing.
Zyrion and The Merito Partnership announced broader availability of their cloud monitoring solution for leading organizations in the Asia Pacific region.
Novell announced the availability of SUSE Manager, the most advanced systems management solution for enterprise Linux environments. Designed for managing SUSE Linux Enterprise Server and other Linux distributions across physical, virtual and cloud environments, SUSE Manager reduces the total cost of ownership of Linux deployments, even as they become larger and more sophisticated.
IBM announced the winners of its 4th annual IBM Tivoli Awards. To be recognized for an IBM Tivoli award, IBM Business Partners must have delivered unique and innovative solutions that have raised the standard for business excellence and customer satisfaction.
nfrastructure announced that it will integrate Zenoss Enterprise into its managed services offerings. Zenoss Inc. is a provider of IT operations management products for the next generation datacenter. Zenoss Enterprise will provide monitoring, operations and service assurance capabilities for nfrastructure’s private and public cloud offerings.