Serena Software's IT Service Management (ITSM) solution, Serena Service Manager, was named overall winner for Pink Elephant’s 2011 Innovation of the Year Award.
BMC Software announced the availability of the winter release of its cloud-based Remedyforce Service Desk solution, which includes new capabilities for service request management and the integration of social media and external sources into a truly modern knowledge management system.
ManageEngine, the real-time IT management company, is freeing CIOs and IT managers from their desktop bonds with the launch of its Apple iPad interface for IT360, the company's integrated IT management solution.
Symantec Corp. announced the results of its 2012 State of Mobility Survey, which revealed a global tipping point in mobility adoption.
Network Performance Monitor (NPM) from SolarWinds, a provider of IT management software, has been certified within the Dell Systems Management Technology Partner Program.
Autotask Corporation, a provider of hosted IT business management software, announced integration with BrightGauge, a software-as-a-service (SaaS) custom reporting and dashboard solution specifically designed for managed services providers (MSPs), and other information technology solution providers (ITSPs).
Unisys Corporation announced release 2.1 of its Unisys Secure Private Cloud Solution.
A recent survey by SolarWinds, a provider of IT management software, indicates that IT departments plan to invest in key areas of business in order to play a more competitive role.
Quest Software has acquired BlueFolder, Inc., a provider of field and professional service management solutions.
Responding to increasing demand for predictive IT analytics as part of large scale application performance management (APM) solutions, Netuitive announced record revenue and growth in 2011. Netuitive achieved its highest revenue year ever - nearly a 100% increase – all while being cash break-even for the past three years.
IBM has completed its acquisition of DemandTec.
SolarWinds, a provider of IT management software, released its first log and event management free tool – SolarWinds Event Log Consolidator.
Apica announced its next-generation Apica LoadTest portal, which is expected to be generally available in March 2012.
SUMMUS Software, a provider of cloud-based IT management solutions, announced that its unified IT management platform, Summit Platform, has achieved PinkVERIFY 3.1 certification for 12 ITIL V3 processes from Pink Elephant.
The ScienceLogic Inc. IT operations and cloud management platform has been certified by VCE to run on Vblock Infrastructure Platforms.
Compuware Corporation released Compuware dynaTrace 4.1 with full support for IBM WebSphere Message Broker. dynaTrace 4.1 also adds to its powerful User Experience Management (UEM) capabilities, enhances visualization and integrates with Compuware Gomez Real-User Monitoring - Data Center.
OpTier, a provider of business transaction-driven Application Performance Management(APM), released OpTier Always-on APM version 4.5 with significant enhancements that enable today's always-on business.
BMC Software's Remedy IT Service Management Suite was awarded the PinkVERIFY IT Infrastructure Library (ITIL) V3 certification by Pink Elephant.
The OTRS Group, a provider of open source Help Desk and ITIL V3 compatible IT Service Management (ITSM) solutions, released OTRS Help Desk 3.1 and OTRS ITSM 3.1, available for immediate download.
eG Innovations released the results of its annual worldwide survey of over 150 IT operations professionals in North America, Europe and Asia-Pacific on managing service performance in transformational IT environments. The key finding of the survey shows that companies are having a hard time keeping up with the performance management requirements of virtualized IT infrastructures.