OTRS, a provider of open source Help Desk and ITIL V3 compliant IT Service Management (ITSM) solutions, announced the immediate availability of OTRS Cloud Editions for OTRS Help Desk and OTRS ITSM.
ManageEngine, a provider of network, systems, applications, and security management software, has announced the integration of MSP Center Plus and Zoho Assist.
Nastel Technologies, a provider of business transaction performance solutions for mission-critical applications from the datacenter to the cloud, introduced a “freemium” version of its AutoPilot On-Demand for WMQ product.
Numara Software, a provider of service management, PC lifecycle management and mobile device management solutions for IT professionals, launched the Numara Software Channel Partner Program for North America.
Uptime Software, a provider of IT systems management performance and capacity software for midmarket and enterprise organizations, has released version 6 of its up.time software platform.
SUMMUS Software, a provider of cloud-based IT management solutions, introduced the Summus IT Management Suite, a cloud-based IT management solution which supports service management, asset management, availability management and project management, all implemented on a single, unified platform.
ScienceLogic, a provider of IT operations and cloud management software, has opened an office in Austin, Texas. At 6,000 square feet, the office will serve as the company’s marketing and sales hub.
Virtela, a provider of independent managed network, security and cloud services, won the 2011 INTERNET TELEPHONY Excellence Award for its Cloud-based Mobile Device Management (MDM) service, a global cloud service for managing and securing mobile devices.
VMware unveiled three product suites designed to simplify and automate IT management. With significant enhancements to VMware vCenter Operations and the introduction of new VMware vFabric Application Management and VMware IT Business Management suites, VMware will help customers amplify the value of their virtual environments and achieve the agility and economics of cloud computing.
Numara Software, a provider of service management and PC lifecycle management solutions for IT professionals, has acquired mobile device management provider Fromdistance, enabling Numara to provide customers with solutions to manage and secure mobile devices across all of the major mobile operating systems.
Aternity, a provider of end user experience management solutions for Global 1000 enterprises, has signed a reseller agreement with Amdocs, a provider of customer experience systems.
BlueStripe Software, a provider of application transaction management solutions, has released FactFinder v5.5, introducing new transaction performance management capabilities that enable the transaction monitoring solution to bridge the gap between overall application performance, individual transaction performance and the underlying infrastructure on which applications depend.
SolarWinds, a provider of IT management software, today announced Real-Time Bandwidth Monitor, a free tool designed to monitor interfaces with sub-second polling for quick and easy troubleshooting.
OpTier, a provider of business transaction-driven application performance management, and Keynote released an integrated solution that brings synthetic and real user transactions together for intelligent visibility into web application performance. The integration is available immediately to joint customers and prospects.
IBM has introduced advanced cloud services and software designed from the ground up for enterprise clients. New IBM SmartCloud services and capabilities introduce unprecedented choice, security and portability as businesses shift critical activities to the cloud and use it as a platform for business.
AppDynamics, a provider of application performance management (APM) for the cloud generation, released version 2.0 of its free java troubleshooting solution, AppDynamics Lite.
INETCO Systems Ltd., a provider of business transaction management (BTM) solutions for complex transaction environments, announced support of the Advanced Message Queuing Protocol (AMQP) version 1.0 within the INETCO Insight 5.0 platform.
Zenoss, a provider of management software for physical, virtual, and cloud-based IT infrastructures, announced the availability of unified monitoring for the OpenStack Swift cloud storage platform.
ManageEngine, a provider of network, systems, security, and applications management software solutions, introduced a Distributed Edition of VQManager, the company’s VoIP quality monitoring software.
InfoVista, a provider of proactive service assurance solutions, and En Pointe Technologies, a national solutions provider of information technology products and services, announced a partnership to deliver a next-generation Unified Communications & Collaboration (UC&C) offering that guarantees a high level of quality of service, performance monitoring and scalability.