Vendor Forum

July 28, 2022
Gregg Ostrowski
AppDynamics

At Cisco AppDynamics, we recently conducted research exploring consumer attitudes and behaviors in relation to wearable technology ... In our study, 87% of global consumers claimed that trust is a critical factor when choosing a wearable medical device or application brand. And, 86% expect companies offering wearable technology and applications to demonstrate a higher standard of protection for their personal data than any other technology they use ...

July 27, 2022
Rob Mason
Applause

You've been here before: waiting for a web page to load. You keep refreshing it, but still no luck. How many times will you try to reload the page before visiting a different site? Probably not too many. Brands today have just a few moments at most to captivate and delight potential customers ...

July 26, 2022
James Mountifield
Humio

In the DevOps world, observability is trumpeted and lauded in many corners. However, in reading much of the coverage, there seemed to be some more fundamental issues at play. It's time to demystify the idea of observability, shedding light on what it means in a broader context. And once we break down the concept and its true value to an organization, let's answer a more important question: Are we approaching an observability tipping point? ...

July 20, 2022
Emily Arnott
Blameless

In the last two years, site reliability engineering, more popularly known as SRE, has progressed and matured as both an engineering practice and function. There have been significant changes — not only in terms of tool usage, but also people process changes that begin with a culture or mind-set shift. Cloud-native, microservices-driven architecture has both complicated the discipline, yet enabled us to live an all-digital existence with continuous updates and new capabilities ...

July 19, 2022
Asanka Abeysinghe
WSO2

When the world changes, enterprises must change too. Today's IT teams are rethinking technology and rewriting the rules for driving digital innovation, managing team culture, and most importantly delivering engaging digital experiences for their customers ...

July 18, 2022
Bart De Graaff
ngena

To better understand IT needs in the ever-changing workplace, ngena recently conducted a survey of over 375 IT teams. The key themes that surfaced in the findings include: the expediting of remote and hybrid work; the resulting pain points and worries brought forward by IT teams; reflections on how teams could have been better prepared, and how they plan to be ready for such changes in the future ...

July 12, 2022
Colin Fallwell
Sumo Logic

As the world's technology rapidly evolved and threats skyrocketed in the cloud, the need for security and compliance teams to come together to protect organizations and their customers has never been more important. Unfortunately, this hasn't happened yet ...

June 27, 2022
Dennis Callaghan
OpsRamp

A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for this growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation ...

June 27, 2022
Jessica Abelson
Transposit

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 23, 2022
Mehdi Daoudi
Catchpoint

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022
James Isaacs
Cyara

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022
Dotan Horovits
Logz.io

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 15, 2022
Chris Wiborg
Cohesity

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022
Matthew O'Riordan
Ably

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 09, 2022
Craig McDonald
BackBox

Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...

June 08, 2022
Jordy Dekker
ValueBlue

Enterprises have had access to various Project and Portfolio Management (PPM) tools for quite a few years, to guide in their project selection and execution lifecycle. Yet, in spite of the digital evolution of management software, many organizations still fail to construct an effective PPM plan or utilize cutting-edge management tools ...

June 07, 2022
Ozan Unlu
Edge Delta

It has become increasingly difficult for DevOps and SRE teams to minimize the impact of issues and ensure high-quality end-user experiences. In this blog, I'm going to propose a new approach to support real-time use cases — edge observability — that enables you to detect issues as they occur and resolve them in minutes ...

May 26, 2022
Heidi Carson
Pepperdata

Site reliability engineers are development-focused IT professionals who work on developing and implementing solutions that solve reliability, availability, and scale problems. On the other hand, DevOps engineers are ops-focused workers who solve development pipeline problems. While there is a divide between the two professions, both sets of engineers cross the gap regularly, delivering their expertise and opinions to the other side and vice versa ...

May 25, 2022
Heidi Carson
Pepperdata

Site reliability engineering (SRE) is fast becoming an essential aspect of modern IT operations, particularly in highly scaled, big data environments. As businesses and industries shift to the digital and embrace new IT infrastructures and technologies to remain operational and competitive, the need for a new approach for IT teams to find and manage the balance between launching new systems and features and ensuring these are intuitive, reliable, and friendly for end users has intensified as well ...

May 23, 2022
Ishan Mukherjee
New Relic

Programmatically tracked service level indicators (SLIs) are foundational to every site reliability engineering practice. When engineering teams have programmatic SLIs in place, they lessen the need to manually track performance and incident data. They're also able to reduce manual toil because our DevOps teams define the capabilities and metrics that define their SLI data, which they collect automatically — hence "programmatic" ...

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