Vendor Forum
You could argue that, until the pandemic, and the resulting shift to hybrid working, delivering flawless customer experiences and improving employee productivity were mutually exclusive activities. Evidence from Catchpoint's recently published Site Reliability Engineering (SRE) industry report suggests this is changing ...
There are many issues that can contribute to developer dissatisfaction on the job — inadequate pay and work-life imbalance, for example. But increasingly there's also a troubling and growing sense of lacking ownership and feeling out of control ... One key way to increase job satisfaction is to ameliorate this sense of ownership and control whenever possible, and approaches to observability offer several ways to do this ...
Many have assumed that the mainframe is a dying entity, but instead, a mainframe renaissance is underway. Despite this notion, we are ushering in a future of more strategic investments, increased capacity, and leading innovations ...
From staffing issues to ineffective cloud strategies, NetOps teams are looking at how to streamline processes, consolidate tools, and improve network monitoring. What are some best practices that can help achieve this? Let's dive into five ...
On November 1, Taylor Swift announced the Eras Tour ... the whole world is now standing in the same virtual queue, and even the most durable cloud architecture can't handle this level of deluge ...
A unified view of digital infrastructure is essential for IT teams that must improve the digital user experience while boosting overall organizational productivity, according to a survey of IT managers in the United Arab Emirates (UAE), from Riverbed and market research firm IDC ...
Building the visibility infrastructure to make cloud networks observable is a complex technical challenge. But with careful planning and a few strategic decisions, it's possible to appropriately design, set up and manage visibility solutions for the cloud ...
The absence of topology can be a key inhibitor for AIOps tools, creating blind spots for AIOps as they only have access to event data. A topology, an IT service model, or a dependency map is a real-time picture of tools and services that are connected and dependent on each other to deliver an IT service ...
Incidents should be your best friend. It sounds like a controversial statement. It sounds like a lot of unnecessary work. The truth is, for companies engaged in delivering any online or digital experience, taking this point of view is absolutely E-S-S-E-N-T-I-A-L ...
SRE is now an essential engineering practice for enterprises seeking to accelerate digital transformations to digital-first brands. So how can companies empower SREs and adopt the model across their entire IT organizations to improve digital experiences and ultimately the business? It first starts with addressing the workforce gap and then breaking down team silos ...
Configuring application Monitoring as Code (MaC) is the next logical step in modern software development ... Let's look at some key reasons why monitoring as code is here to stay ...
VMware's 2022 State of Observability found that companies are still grappling with increasing complexity and a lack of visibility — with 97% reporting challenges in their ability to monitor cloud application environments. In this blog, I'll outline key takeaways, including how cloud-native apps have rapidly grown in complexity, why the perception of observability has shifted, and what challenges still need to be addressed ...
A recent survey indicated over half of the respondents (58%) expected to have AVD technology in production within two years ... While AVD is gaining traction, IT teams are looking for ways to better deliver application performance and satisfy the end user's expectations of seamless productivity. The survey found the two biggest complaints from IT pros are slow application performance (47%) and slow logons (40%). Supporting video calls, more efficient monitoring of all AVD elements and solving latency problems are among other key issues ...
IT teams need modern technologies to identify valuable data insights from the oceans of data businesses collect today, according to a new report. The report found that 71% of the 1,303 chief information officers (CIOs) and other IT decision makers surveyed say the colossal amount of data generated by cloud-native technology stacks is now beyond human ability to manage ...
IT operations is a metrics-driven function and teams should keep score as a core practice. Services and sub-services break, alerts of varying quality come in, incidents are created, and services get fixed. Analytics can help IT teams improve these operations ...
Big Data makes it possible to bring data from all the monitoring and reporting tools together, both for more effective analysis and a simplified single-pane view for the user. IT teams gain a holistic picture of system performance. Doing this makes sense because the system's components interact, and issues in one area affect another ...
IT engineers and executives are responsible for system reliability and availability. The volume of data can make it hard to be proactive and fix issues quickly. With over a decade of experience in the field, I know the importance of IT operations analytics and how it can help identify incidents and enable agile responses ...
Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...