Vendor Forum

December 03, 2015
Jonah Kowall

The Internet is an amazing medium for anyone looking to articulate an opinion. Everyone should practice writing and expressing themselves, as it's a great tool to build throughout life. The ability to publish information is everyone's right. However, credibility is a whole different challenge. Why do we trust what is published in the New York Times, but don't trust what is published in the tabloids? It comes down to rigor in journalistic practices. In research, it's also tied to a strict methodology or process ...

December 01, 2015
Mike Marks

The end user is at the center of converged "next generation" computing services that integrate cloud, mobility, and virtualization. The average workforce user relies on at least 3 devices per day. And the workforce relies on a whole set of applications which may or may not be under IT's control. The opportunity is clear. IT must manage all of these technologies in a seamless way to ensure they deliver excellent service. But if the opportunity is clear, so is the challenge to IT ...

November 30, 2015
Sven Hammar

Cyber Monday is here and it is instrumental to keep your e-commerce platform in perfect health. Key areas to keep an eye on are usage and load characteristics — they are gauges for interpreting how much work an online platform performs, and how well it performs under stress ...

November 24, 2015
Ann Ruckstuhl

What attributes do consumers expect from shopping sites? It's a question of critical importance to Internet retailers. At this time of the year, retail and ecommerce businesses are bracing for 15% more holiday shoppers than last year. What can they do to ensure that they get a generous slice of the holiday pie? ...

November 23, 2015
Derek Stevens
CA Technologies

The Black Friday digital swarm is approaching. Are you prepared? Sure your infrastructure is ready to scale, you've issued a production code freeze, and you're actively monitoring your applications with Application Performance Management (APM), but many organizations are overlooking one major component that can have a direct impact on Black Friday revenue: the mobile app ...

November 13, 2015
Mike Azevedo

Tremendous temporary surges in Web purchase activity are a fact of life in retail. If prognosticators are right, e-retailers may be under more pressure to keep their sites up and running this holiday season. Unfortunately, e-commerce sites can fail to handle a highly concentrated number of transactions ...

November 12, 2015
Priyanka Tiwari
SmartBear Software

We talked a lot about the outside in perspective on the performance: the external factors that can hamper your applications' perceived performance, but what about the most critical components of your web and mobile apps? I'm talking about APIs. Internal, external or 3rd party; APIs are most critical to your business ...

November 10, 2015
Kent Erickson

While the use of converged infrastructure is becoming mainstream, the accompanying management tools are still a challenge, according to the third annual global State of Converged Infrastructure survey from Zenoss ...

November 06, 2015
Ananda Rajagopal

As any network administrator can tell you, network traffic doesn't stand still. It is constantly changing and increasing in complexity. Networks have fundamentally changed, and the demands put on them by new technology, customers, mobility, and other factors are forcing IT to develop networks that are more agile and dynamic than ever before. While it seems like IT departments are bombarded with new challenges, there are three major trends that are making it difficult to gain visibility into networks: the increased adoption of virtualized infrastructure, enterprise mobility and the rise in encrypted traffic ...

November 05, 2015
Dirk Paessler
Paessler AG

Return on Investment is a tricky term. It is quite simple to take the total cost of software and amortize it over a period of time. But in the case of network monitoring, that analysis ignores what the software actually does. Put simply, network monitoring gives IT visibility and insight into their infrastructure, helping spot problems before they start, and ensuring uptime and availability. Calculating ROI for such software without acknowledging its impact would be akin to amortizing the cost of a sales enablement tool without considering if it increases sales. A more forward-looking approach that accounts for the software’s impact is necessary, but the analysis is not without its issues ...

November 04, 2015
Ann Ruckstuhl

SOASTA launched a new index called the Consumer Performance Index (CPI), and our first use case: a benchmark study of presidential candidates' websites ...

November 02, 2015
Priyanka Tiwari
SmartBear Software

eCommerce is ever-changing and so are the customers, who are the raison d'être of eCommerce. As you expand your offerings and start catering to different demographics, your competitive landscape becomes more complex. Now you are competition against the companies in your market as well as your historic self. Don't ignore your current and returning customers while running after the new ones. When a single second of page load delay and every instance of poor performance directly hits your bottom line, make baselining the first step of your performance optimization strategy ...

October 29, 2015
Jeff Loeb

All companies rely on having a fast and efficient network. Ensuring optimal network performance is no easy feat for IT teams that are tasked with keeping networks running efficiently and effectively around the clock. A new report from Ipswitch proved that this is a major concern for IT teams coping with increasing complexity – when asked what their top challenge would be in 2016, IT infrastructure and application performance monitoring was the second-leading response ...

October 27, 2015
James Gillies
Logfiller Limited

Recent advances in end-point monitoring are going in the direction of precise user experience measurement as opposed to conventional performance/machine-level monitoring. Knowing that systems are up and running is not the same as knowing that users are getting efficient use of them. These two elements generate data streams revealing distinct realities; while an enterprise's APM tools may indicate that specific applications are humming right along, it may not reveal frequent, frustrating wait times and access problems encountered across much of internal users' usage time ...

October 26, 2015
Klaus Enzenhofer

Mastering digital performance is one of the leading challenges of the web economy, and requires a joint effort between IT and the lines of business. It means measuring and managing the end-to-end transaction delivery and translating it into actionable information. This will allow you to deliver an engaging digital experience, thus maximizing revenue and improving brand loyalty. This gets a lot easier if you simply monitor a handful of key application performance metrics. This blog describes four good ones to get started with ...

October 23, 2015
Paola Moretto

Performance Testing (aka synthetic testing) and APM (Application Performance Management and monitoring solutions) are often regarded as two competing solutions, as if one were an alternative to the other. They are actually perfect complementary tools to achieve optimal performance for your application. Whether you develop web applications, SaaS products or mobile apps, you‘ll find both approaches to be absolutely necessary in your software operations. Here, I explain why ...

October 21, 2015
John Blumenthal

Configuration changes are the number one cause of application disruptions, according to the CloudPhysics annual VMworld IT user survey ...

October 19, 2015
Sven Hammar

The holiday shopping rush is soon upon us and the only thing we can be certain of is that online shopping of gifts will continue to increase. But also that many e-customers will be disappointed with their online shopping experiences. Response time is money. With this in mind, here are my top ten tips for e-commerce success this holiday season ...

October 16, 2015
Aaron Kelly

The influx of wearable technology in the workplace is causing security, support and bandwidth issues, according to Ipswitch’s 2015 Wearable Technology Survey. The survey revealed that issues emerging from wearable devices connecting to company networks are creating concerns for IT teams ...

October 15, 2015
Priyanka Tiwari
SmartBear Software

Because good things come to those who refuse to wait! Your customers don’t want to wait as your website takes more than a blink of an eye to load. They won’t forgive you for slower websites or ill-functional apps ...