Vendor Forum

September 04, 2014
Denis Goodwin
SmartBear

In order to properly manage your applications and user experience you need to start with monitoring them. Application monitoring is evolving — from its beginnings of simply pinging a server to see if it is up, to new, more sophisticated techniques which monitor every detail of a user interaction. How do you decide what techniques to use, should you abandon old methods for new? There are two main techniques used to monitor applications: Synthetic monitoring, also called directed monitoring, and Real monitoring, also called passive monitoring. What’s the difference between Synthetic monitoring and real application monitoring? ...

September 03, 2014
Dave Gibson
Reveille Software

Enterprise content management applications were once viewed as “backend” systems that were primarily focused on archival or records management processes. However, their role in organizations have grown and evolved. A recent survey executed by AIIM and Reveille shows that 80% agree their content systems are now just as critical to their business operations as transactional systems. However, according to the same survey, the majority of respondents (57%) said they had nowhere near the same performance information about the content systems as they do for their transactional systems. Why the disconnect? What can be done to fix this? ...

August 28, 2014
Arun Balachandran
ManageEngine

With the increasing proliferation of cloud-based applications and services, IT has to deal with newer management challenges such as high support costs and slow performance of applications. Almost 53% of IT professionals say that the biggest challenge with managing cloud services is troubleshooting or root cause analysis taking too long. To meet these new application management challenges, businesses need to use "cloud-ready" monitoring solutions that help pinpoint the actual problem and help reduce troubleshooting time. See the ManageEngine-EMA infographic for more interesting facts and figures ...

August 27, 2014
Patrick Carey
Exoprise

The good news - Cloud apps and services continue to gain traction in enterprises with both business users and IT departments. The bad - Big obstacles still remain including a lack of confidence about service performance and availability, a lack of management tools and continuing concerns about data security. These observations come from a recent survey of over 200 business executives and IT managers in North America to better understand their current and planned use of cloud-based applications and services, the drivers behind cloud adoption, and the obstacles that stand in their way. What may be surprising to the readers of APMdigest is the concern over cloud app performance and availability and the lack of good cloud management tools ...

August 25, 2014
William Vuong

CDNs offer cost effective and easy to deploy solutions for accelerating website delivery to different regions around the world. An inter-connected network of servers, strategically placed in high traffic regions around the world, ensures faster web content delivery and minimizes load time. Let’s take a closer look at the five primary benefits of leveraging CDN services/solutions ...

August 21, 2014
Michael Gopshtein
HP Software

As part of our work on the AppPulse Mobile project, we have been digging into hundreds of user comments for many mobile apps, trying to understand what makes an application get a 3-star average user rating ...

August 19, 2014
Mike Heumann

Significant changes in the structure and use of IT, including such seismic trends as Bring Your Own Device (BYOD), virtualization and cloud computing, have introduced new challenges to IT administrators and staff. Added layers of complexity require new skill sets and knowledge bases as well as tools to effectively run a modern enterprise network. This raises a few questions about how IT teams are coping with the changes ...

August 15, 2014
Don Thomas Jacob
SolarWinds

“It must be the network!” Network administrators hear this phrase all too often when an application is slow, data transfer is not fast enough or VoIP calls drop. But it is not always the network that is to blame. The database, hardware and operating system are also common culprits. And a major cause of poor application performance can be the application itself. As a network administrator, though, try telling this to the application developer or systems administrator and you’ll find yourself engaged in an epic battle ...

August 13, 2014
Ennio Carboni
Ipswitch

The results are in from the latest version of Ipswitch’s annual Red Shirt Survey and the results highlight that IT network professionals are working harder than ever. To make matters worse, they are still feeling underappreciated and suffer from a general lack of respect within their organization ...

August 05, 2014
Mehdi Daoudi
Catchpoint

Real User Measurement (RUM) has been a go-to method for gaining insight as to how a site is performing at the last mile and whether end users encounter any errors or performance lags during their time on the site. Without the use of a Navigation Timing API, however, this insight is extremely shallow and leaves many stones unturned ...

August 04, 2014
Sasha Gilenson
Evolven

IT is mandated to build and maintain IT environments with the highest possible availability, within budget and available resources. Challenges faced by IT Operations have intensified due to both the rapid growth in performance and event monitoring data volumes. As a result, for many IT organizations, especially with limited resources and with specialists wearing many hats, they often spend too much time fighting fires with “maintenance & support” and not enough time proactively avoiding issues like performance or availability problems. The amount of time IT Ops spends firefighting not only hurts the IT department, but innovation across the entire company. So how can the IT pro, who is fed up with just handling crisis after crisis, better leverage limited resources and get onto the important issues ...

August 01, 2014
Kevin McCartney
JumpSoft

Because the typical IT environment is comprised of hundreds of applications leveraging hundreds of platforms and networks, a new generation of Application Management software that is application- and platform-agnostic will become increasingly valuable. Here is what we believe are the five requirements of this new breed of software ...

July 28, 2014
Vess Bakalov
SevOne

Historically, log data has been viewed by IT professionals as a valuable asset in the areas of security information and event management. And while there is no denying the benefits of log data for security teams, I suggest that organizations also consider logs as an important source for managing the performance of their infrastructures ...

July 25, 2014
Mike Marks
Riverbed

Enterprise mobility is one of the top trends of 2014. Mobile occupied the top two spots on Gartner's Top 10 Strategic Technology Trends for 2014. Accenture mentions in its Mobility Insights Report 2014 that 77% of surveyed enterprise leaders consider mobility among their top five priorities for the coming year, and 43% say the technology is in the top two. Enterprises are clearly implementing and scaling their mobile adoption strategies, with 40% of enterprise employees relying on mobile devices to get their job done ...

July 23, 2014
Steve Riley

At the Interop conference in April 2014, Riverbed conducted a short survey to determine whether and how application performance problems might affect an organization’s business. 80% of respondents indicated that slow business-critical applications negatively affect business performance ...

July 22, 2014
Aruna Ravichandran
CA Technologies

We live in a time when applications reign supreme. More and more of our interactions with business are done digitally via an app. Your software is now the face of your business. But how does your current software reflect on your brand and reputation? Does it give you competitive edge against more nimble, newer challengers? Recently, CA Technologies and Forrester conducted a survey to evaluate the impact of software modernization on a number of key business metrics.The findings were fascinating, and require us to rethink the way we develop, deploy, and refresh enterprise software ...

July 21, 2014
Denis Goodwin
SmartBear

In my previous blog, Two APM Takeaways from Velocity Santa Clara 2014, I talked about fragmentation of solutions as a major trend in the APM space. Most vendors are providing a singular solution for some part of performance management, but yet, very few are able to provide a unified solution. In this post I want to extend this discussion to focus on what this means for DevOps ...

July 18, 2014
Trevor Parsons
Logentries

Logentries identified the top five most common ways that log data is used for monitoring and analyzing system performance ...

July 15, 2014
Scott Hollis
Zenoss

As organizations look for ways to bring their costs down, increase efficiencies and drive agility, they are increasingly looking to Converged Infrastructure as the preferred consumption model for their IT infrastructure. Zenoss recently released the findings of their second annual The State of Converged Infrastructure conducted during Q2 of 2014. Here are some key highlights from the Zenoss study ...

July 11, 2014
Jim Swepson
Itrinegy

My wife loves to shop - and she likes to try before she buys. It got me thinking about my work and how often I come across companies who look at spending a lot of money to move their IT to a different environment such as Cloud or to a new datacenter, maybe virtualize their environment, without ever realizing that they could "try before they buy" ...

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