Vendor Forum
Let's say you are providing a marketing automation system to an enterprise that will run its global web activities over your system. You have promised them 95% availability and suitable performance from the USA east and west coasts, UK, Germany and India. What can you, the service provider, do to get most out of SLAs? These three steps will help you look at SLAs as an opportunity than a restriction ...
With the inevitable zombie apocalypse, having the right strategies to combat the plague will be essential. Turns out that trouble-shooting application performance isn’t much different. As any good zombie fighter will tell you, in a pandemic that threatens to consume all humanity, it’ll be important to find the first person infected – called “patient zero”. Knowing that sucker's history can help determine how and when the infection started, and with a bit of luck, a way to stop it. You might scoff, but there are many parallels between this and the way we manage application performance. Ok, perhaps not on a World War Z scale, but still troublesome enough to bite your business where it hurts most ...
For the business, application performance is only relevant if it correlates to meaningful user experiences and conversion metrics. The most common challenge hindering companies from realizing the full promise of application performance solutions has been the lack of a common language, and business-relevant metrics to measure monitor and set targets for customer experiences. The organizational divisions that separate development, IT operations and business teams have led to varied and disparate perspectives on end-user experience, how performance impacts business, and the level of investments needed to consistently excel. To really move beyond the traditional APM mindset, where performance is seen as a technical problem, marketing and business leaders across global industries are in need of new approach to monitoring. An approach that starts and end with the user experience ...
Sixty percent of those surveyed had apps created internally, while 35 percent had custom apps created by a third party, according to the 2015 Enterprise Mobility Report, from Apperian with the help of CITO Research ...
Circonus conducted a survey at the recent ChefConf show. Some of the results were what we expected, especially of such a DevOps-oriented audience. Other results were surprising, as we tried to gauge, for example, how far along people were on their DevOps journey and, in particular, what the new DevOps requirements were for monitoring tools ...
Application-Aware Network Performance Management (AA NPM) solutions tout benefits from capabilities embedded in such themes as "User Experience," "Application Performance," or "Business Impact" – with enticing dashboards and lots of metrics and graphs to grab attention. In this blog, I'll outline four of the more significant broken AA NPM promises ...
ITSM is a modern approach to planning, implementing and managing IT services of an agile, service-oriented organization. The practice is business, rather than technology-centered. IT services add the most value when they are in complete alignment with the needs of an organization. Otherwise, they impede a company's ability to react to market changes, put a strain on the budget, and, ultimately, result in dissatisfied customers and lost business opportunities. Four key solutions that help deliver ITSM benefits include the following ...
The “What’s Your ECM Action Plan?” infographic shows the how modern, ECM-aware application management solutions (with pre-configured ECM tests, notifications, dashboards and reports) can provide a measurable and positive production impact for a business, its IT team and its end-users ...
Since HTTP 1.1 was introduced 17 years ago, the Internet has evolved. This evolution introduced many changes, among them the development and delivery of rich content to users. These improvements enhanced the online experience, but did come at a cost, and the currency was performance – performance challenges that HTTP 1.1 was never designed to handle. In February 2015 the Internet Engineering Task Force (IETF), who develops and promotes voluntary Internet standards, released a new HTTP/2 version to cope with those challenges and to adapt to the evolution that internet content has undergone. Here's what you need to know about the challenges HTTP 1.1 faced and the improvements that HTTP/2 has introduced ...
DevOps practices enable organizations to move faster without sacrificing reliability and stability, according to the Puppet Labs 2015 State of DevOps Report. The report shows that high-performing IT organizations are more agile: They deploy 30 times more frequently and 200 times faster than their lower-performing peers. They are also more reliable: They have 60 percent fewer service disruptions due to change failures, and recover 168 times faster when they do experience failure ...
There were no fatal gaffes or significant surprises in the first Republican debate of the 2016 presidential race, and while it will take new polling to know how the candidates actually fared, there is a clear winner in the campaign website speed race. The Donald Trump site was the fastest of the ten candidates in the debate both leading up to and during the debate, as measured by AppDynamics. The site was among the lowest in total page weight — the amount of data being pushed through to users — which is likely a contributing factor to its consistent speedy performance ...
Shadow IT and mobile device use continues to expand within federal IT environments, while some IT pros lack control and confidence in their ability to manage the accompanying security risks, according to a SolarWinds survey on the current state of government IT management and monitoring ...
In a recent interview, an IT operations director told us, “We frankly have too many tools, and many of them weren’t performing to our expectations.” If you are an enterprise ops leader managing complex applications, you can probably relate to that statement. At AppDynamics, we call this “Franken-monitoring,” a situation characterized by many, usually too many, siloed tools — for application, server, database, end-user client, etc. — that provide varying levels of disparate visibility into IT applications. We commissioned analyst firm Enterprise Management Associates (EMA) to get to the bottom of this. In the 2015 APM Tools Survey, EMA found that a majority of surveyed enterprises have 11 or more commercial tools in their arsenal to manage application performance ...
Monitoring comes in many, many forms today: application, networking, infrastructure, data center, performance, virtual and now cloud. These terms pop up, often without distinction or acknowledgement that this new type of monitoring is not really new at all, but is rather a rehash of a much older “flavor” of monitoring. The explosion of terms to describe monitoring has more to do with the number of monitoring vendors, and more to the point, those vendors’ marketing departments, than it does with new forms of monitoring emerging ...
We live in a world where we expect instant gratification, especially when it comes to the quality of our internet experience. From the ability to have 24/7 access to our financial accounts, “one-click” shopping on eCommerce sites, and of course, searching for answers to the boundless array of questions we have on a daily basis. However, as quickly as we can access this information right at our fingertips, there is a slight speed bump in doing so. Believe it or not – you aren’t being impatient. The Internet is getting slower and just about everyone is noticing ...
Mobile apps and websites must be key to success? An app is critical to help you "play" in today’s digital retail market, but having an app alone will not guarantee success. So here are three reasons highlighted in the AppDynamics report An App Is Not Enough which are key for mobile app success ...
For today’s always-on consumers, the performance of retail websites and mobile applications is strongly linked to customer satisfaction, loyalty and spend, according to a new study by AppDynamics. The AppDynamics report An App Is Not Enough indicates that consumer expectations of retail websites and mobile apps are evolving in response to the growth of mobile and emerging technologies, with 70 percent of consumers stating that the performance of a mobile app impacts their perception of the retailer ...
Your enterprise network — and all the applications running on it — is the foundation for how every single employee gets his or her work done. E-mail, VoIP, CRM, ERP and every other custom or off-the-shelf application runs on your network. In order to provide these applications to end-users, more enterprises are adopting a hybrid enterprise model that incorporates a mix of on-premises and cloud-hosted apps, and of networks comprised of private, public Internet infrastructure. This makes monitoring applications and network performance a lot more challenging, more time-consuming and therefore costlier for IT. A key question you must ask yourself when determining whether you have the necessary visibility into your network and all the applications running on it: Do I know what I need to monitor? ...
As companies transform into software-driven enterprises, bringing high-quality applications to market faster becomes one of the most critical differentiators. According to a global study — The Battle for Competitive Advantage in the App Economy — commissioned by CA Technologies 43 percent of those surveyed believe that becoming a software-driven enterprise is a critical driver of competitive advantage today, rising to 78 percent in three years. Based on key insights from the data and interviews with respondents, the following seven points represent rules of engagement that companies should follow as they seek competitive advantage ...
For more than half of Federal IT decision makers, it takes a day or more to detect and fix application performances. That is why there is a federal network visibility crisis. Poor application performance directly impacts federal agency productivity and the costs associated with network outages can be staggering. Today the average cost of an enterprise application failure per hour is $500,000 to $1 million ...