Vendor Forum

June 11, 2020
Mike Marks
Aternity

The global shift to working from home (WFH) enforced by COVID-19 stay-at-home orders has had a massive impact on everyone's working lives, not just in the way they remotely interact with their teams and IT systems, but also in how they spend their working days. With both governments and businesses committed to slowly opening up offices, it's increasingly clear that a high prevalence of remote work will continue throughout 2020 and beyond. This situation begets important questions ...

June 09, 2020
Tim Flower
Nexthink

Digital experience affects employee engagement and can have a lasting impact on company culture, retention and overall output. To advance digital employee experience (DEX) within organizations, IT teams need increased visibility across the IT environment. Here are the 5 key best practices for improving digital employee experience ...

June 04, 2020
Jason Lieblich
Exoprise

Microsoft is crushing it with Office 365, and in turn, most enterprise knowledge workers are sitting in front of Office Apps and services all day long. Therefore, the importance of Digital Experience Monitoring solutions for monitoring Office 365 keeps growing too ...

June 03, 2020
Jason Lieblich
Exoprise

Office 365 Digital Experience Monitoring (DEM) is critical to most every enterprise these days. Why? It's clear Microsoft 365 is winning when it comes to collaboration and productivity with more innovation, polish and features than other platforms. Most enterprises are dependent on Office 365. Therefore, the importance of Digital Experience Monitoring solutions for monitoring Office 365 keeps growing too ...

June 02, 2020
Amena Siddiqi
Headspin

Prior to our current reality in the "new normal," consumers were already reliant on devices to remain connected and carry out daily tasks. Add a global health pandemic to this predisposition for stress and you have a user group that is less forgiving of the dreaded spinner wheel than ever before ...

May 28, 2020
James Smith
SmartBear

On Wednesday, May 6th, iOS users all over the world experienced an app crash when they tried to open popular apps such as TikTok, GroupMe, Spotify, and Pinterest. How did simultaneous crashes occur across so many independent apps? What's the common thread that would cause widespread app crashes? Turns out, it was a change in behavior in the Facebook API ...

May 27, 2020
Jim Offutt
EfficientIP

Keeping networks operational is critical for businesses to run smoothly. The Ponemon Institute estimates that the average cost of an unplanned network outage is $8,850 per minute, a staggering number. In addition to cost, a network failure has a negative effect on application efficiency and user experience ...

May 21, 2020
Leon Adato
SolarWinds

As cloud computing continues to grow, tech pros say they are increasingly prioritizing areas like hybrid infrastructure management, application performance management (APM), and security management to optimize delivery for the organizations they serve, according to SolarWinds IT Trends Report 2020: The Universal Language of IT ...

May 19, 2020
George Miranda
Honeycomb.io

Fully 90% of those who use observability tooling say those tools are important to their team's software development success, including 39% who say observability tools are very important ...

May 18, 2020
George Miranda
Honeycomb.io

As our production application systems continuously increase in complexity, the challenges of understanding, debugging, and improving them keep growing by orders of magnitude. The practice of Observability addresses both the social and the technological challenges of wrangling complexity and working toward achieving production excellence. New research shows how observable systems and practices are changing the APM landscape ...

May 13, 2020
Mike Marks
Aternity

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 11, 2020
Tim Mullahy
Liberty Center One

The Internet of Things (IoT) is changing the world. From augmented reality advanced analytics to new consumer solutions, IoT and the cloud are together redefining both how we work and how we engage with our audiences. They are changing how we live, as well ...

May 07, 2020
Tobias Dunn-Krahn
xMatters

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

May 06, 2020
Will Cappelli
Moogsoft

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...

May 05, 2020
Will Cappelli
Moogsoft

The global pandemic has radically changed how enterprise IT services are consumed, both in the short and long term. Here's how AIOps can help IT Ops teams ...

May 04, 2020
Shashi Kiran
Aryaka Networks

In your organization, the wide area network (WAN) is probably the least of an application developer's concern, but one of the most vital in terms of delivering application performance over the internet or across your private corporate network. CIOs quickly realize that a good network can either be a great enabler for digital transformation initiatives or a bottleneck. The COVID-19 situation has further put a spotlight on the WAN as an agent of change ...

April 30, 2020
Tim Flower
Nexthink

IT challenges and poor digital work experiences are costing businesses tens of millions of dollars in lost work time and that the problem is much bigger than IT leaders realize, according to The Experience 2020 Report: Digital Employee Experience Today from Nexthink ...

April 28, 2020
Leon Adato
SolarWinds

For technology professionals who are now adapting to remote environments, I've compiled some techniques I've learned and cultivated over the years on how to manage a distributed, homebound workforce and work effectively ...

April 27, 2020
Bhanu Singh
OpsRamp

The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...

April 23, 2020
Tal Weiss
OverOps

Most of us have personally felt the effects of an application failing on us on some level. Sometimes, the impact a software outage has on us is trivial — we are temporarily unable to book a flight for vacation, we are forced to call a customer service rep rather than using an online portal, or we're unable to watch an on-demand movie. While frustrating, these experiences are often inconvenient rather than catastrophic. But what about when the application failure has much larger implications? ...

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