Vendor Forum
2020 will see AIOps adoption going mainstream as use cases crystallize for improving IT efficiencies and supporting faster decision-making. Expect AI-enhanced automation to become smarter and more contextual, move towards the edge, and used increasingly for customer and user experience analysis. Yet there are significant challenges and cautions, which will shape AI's development in not only IT but across business and society ...
For IT professionals responsible for upgrading users to Windows 10, it's crunch time. End of regular support for Windows 7 is nearly here (January 14, 2020) but as many as 59% say that only a portion of their users have been migrated to Windows 10 ...
xMatters recently released the results of its Incident Management in the Age of Customer-Centricity research study to better understand the range of various incident management practices and how the increased focus on customer experience has caused roles across an organization to evolve. Findings highlight the ongoing challenges organizations face as they continue to introduce and rapidly evolve digital services ...
The new App Attention Index Report from AppDynamics finds that consumers are using an average 32 digital services every day — more than four times as many as they realize. What's more, their use of digital services has evolved from a conscious decision to carry around a device and use it for a specific task, to an unconscious and automated behavior — a digital reflex. So what does all this mean for the IT teams driving application performance on the backend? Bottom line: delivering seamless and world-class digital experiences is critical if businesses want to stay relevant and ensure long-term customer loyalty. Here are some key considerations for IT leaders and developers to consider ...
Through the adoption of agile technologies, financial firms can begin to use software to both operate more effectively and be faster to market with improvements for customer experiences. Making sure there is the necessary software in place to give customers frictionless everyday activities, like remote deposits, business overdraft services and wealth management, is key for a positive customer experience ...
For the past two years, Couchbase has been digging into enterprises' digital strategies. Can they deliver the experiences and services their end-users need? What pressure are they under to innovate and succeed? And what is driving investments in new technologies? ...
Adapting to new business requirements and technological shifts requires that IT Ops teams adopt a different viewpoint, and along with that, skills and culture. A survey by OpsRamp uncovered some common thinking among IT Operations leaders on how to address talent, budget, and data management pains amid digital disruption ...
Digital transformation reaches into every aspect of our work and personal lives, to the point that there is an automatic expectation of 24/7, anywhere availability regarding any organization with an online presence. This environment is ripe for artificial intelligence, so it's no surprise that IT Operations has been an early adopter of AI ...
Microservices have become the go-to architectural standard in modern distributed systems. While there are plenty of tools and techniques to architect, manage, and automate the deployment of such distributed systems, issues during troubleshooting still happen at the individual service level, thereby prolonging the time taken to resolve an outage ...
A recent APMdigest blog by Jean Tunis provided an excellent background on Application Performance Monitoring (APM) and what it does. A further topic that I wanted to touch on though is the need for good quality data. If you are to get the most out of your APM solution possible, you will need to feed it with the best quality data ...
IT outages happen to companies across the globe, regardless of location, annual revenue or size. Even the most mammoth companies are at risk of downtime. Increasingly over the past few years, high-profile IT outages — defined as when the services or systems a business provides suddenly become unavailable — have ended up splashed across national news headlines ...
Hyperconverged infrastructure is sometimes referred to as a "data center in a box" because, after the initial cabling and minimal networking configuration, it has all of the features and functionality of the traditional 3-2-1 virtualization architecture (except that single point of failure) ...
Hyperconvergence is a term that is gaining rapid interest across the manufacturing industry due to the undeniable benefits it has delivered to IT professionals seeking to modernize their data center, or as is a popular buzzword today ― "transform." Today, in particular, the manufacturing industry is looking to hyperconvergence for the potential benefits it can provide to its emerging and growing use of IoT and its growing need for edge computing systems ...
By having a better understanding of screen resolution market share, the specific user bases' screen resolution breakdown, pixel densities, and other device characteristics, organizations are in a better position to deliver the right images at the right breakpoints, every time ...
An effective breakpoint strategy helps deliver sharp, properly sized images, which are some of the most compelling pieces of content on a web page. Lack of such a strategy can lead to jagged images or ones that take too long to render due to excessive size, potentially reducing the overall effectiveness of web pages — and driving down the quality of the user experience. In this blog, we will explore just how significant image breakpoints are to businesses, and some important device-related factors to consider in image breakpoint decisions to deliver the optimally-sized web image every time ...
Modern enterprises are generating data at an unprecedented rate but aren't taking advantage of all the data available to them in order to drive real-time, actionable insights. According to a recent study commissioned by Actian, more than half of enterprises today are unable to efficiently manage nor effectively use data to drive decision-making ...
There are some IT organizations that are using DevOps methodology but are wary of getting bogged down in ITSM procedures. But without at least some ITSM controls in place, organizations lose their focus on systematic customer engagement, making it harder for them to scale ...
Operations are no longer tethered tightly to a main office, as the headquarters-centric model has been retired in favor of a more decentralized enterprise structure. Rather than focus the business around a single location, enterprises are now comprised of a web of remote offices and individuals, where network connectivity has broken down the geographic barriers that in the past limited the availability of talent and resources. Key to the success of the decentralized enterprise model is a new generation of collaboration and communication tools ...
To better understand the AI maturity of businesses, Dotscience conducted a survey of 500 industry professionals. Research findings indicate that although enterprises are dedicating significant time and resources towards their AI deployments, many data science and ML teams don't have the adequate tools needed to properly collaborate on, build and deploy AI models efficiently ...