Vendor Forum

October 05, 2022
Jason Walker
BigPanda

IT operations is a metrics-driven function and teams should keep score as a core practice. Services and sub-services break, alerts of varying quality come in, incidents are created, and services get fixed. Analytics can help IT teams improve these operations ...

October 04, 2022
Jason Walker
BigPanda

Big Data makes it possible to bring data from all the monitoring and reporting tools together, both for more effective analysis and a simplified single-pane view for the user. IT teams gain a holistic picture of system performance. Doing this makes sense because the system's components interact, and issues in one area affect another ...

October 03, 2022
Jason Walker
BigPanda

IT engineers and executives are responsible for system reliability and availability. The volume of data can make it hard to be proactive and fix issues quickly. With over a decade of experience in the field, I know the importance of IT operations analytics and how it can help identify incidents and enable agile responses ...

September 29, 2022
Phil Tee
Moogsoft

Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...

September 27, 2022
Stephen Amstutz
Xalient

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022
Marcus Merrell
Sauce Labs

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 22, 2022
Emily Arnott
Blameless

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022
Mike Marks
Riverbed

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022
Michael Olechna
SmartBear

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022
Vinay Chandrasekhar
Elastic

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...

September 14, 2022
Ishan Mukherjee
New Relic

The findings of the 2022 Observability Forecast offer a detailed view of how this practice is shaping engineering and the technologies of the future. Here are 10 key takeaways from the forecast ...

August 30, 2022
Gregg Ostrowski
AppDynamics

With hybrid work now a permanent part of the employee experience, the role of IT has taken center stage. For many organizations, business continuity relies even more on having the right technology and systems in place to support increasingly distributed teams and customers ...

August 29, 2022
Dan McCall
PagerDuty

Every business is in a constant battle to maximize efficiency, minimize toil, and scale sustainably in a moment of macroeconomic pressure. These goals are challenging in the best of times, but our current environment — continued staffing shortages, hiring freezes, and economic uncertainty — all make it significantly harder ...

August 25, 2022
Quan To
Nobl9

Businesses need happy customers in order to survive, and infrastructure teams need to meet reliability goals efficiently. Large cloud-native companies pioneered the service level objective (SLO) method to create a scalable relationship between operational staff and software services while maintaining customer loyalty and cost controls ...

August 24, 2022
Rob Mason
Applause

Building strong customer relationships via digital channels is no simple task for retailers given the seemingly endless number of digital platforms, devices, payment methods and technologies available today. So how can today's retailers ensure their digital offerings overcome these challenges and attract and retain the valuable customers they desperately need? ...

August 22, 2022
Emily Arnott
Blameless

As users depend more and more on your services, maintaining excellent reliability becomes more important ... But as you progress on your reliability journey, you'll find that it isn't really about a single destination. As services change and demand grows, reliability will need to grow alongside it. Understanding how to prioritize your reliability investments is a process we can break down into six steps ...

August 17, 2022
Amitabh Sinha
Workspot

A recent report by Workspot, State of End-User Computing and Remote Work highlights the consequences of the shift to remote and hybrid workstyles and how IT leaders are responding ... The report provides insights into three key areas and highlights the steps IT leaders are taking to mitigate risk and future proof their business ...

August 15, 2022
Vinay Chandrasekhar
Elastic

Artificial Intelligence for IT Operations (or AIOps for short) continues to be a hot topic among developers, SREs, or DevOps professionals. The case for AIOps is especially crucial given the expansive nature of today's observability efforts across hybrid and multi-cloud environments. As with most observability challenges, AIOps starts with telemetry data: metrics, logs, traces, and events ...

August 11, 2022
Mike Marks
Riverbed

IT teams feel overwhelmed by too many tools that do not provide a unified view of the entire IT infrastructure, according to The Shift to Unified Observability: Reasons, Requirements, and Returns, a new independent survey conducted by IDC in collaboration with Riverbed ...

August 10, 2022
Jay Botelho
LiveAction

Legacy systems require a great deal of a prior knowledge, and then significant configuration, for anomaly detection to work effectively. ML and AI are beginning to change that, but it's important to really validate the claims of any NPM solution ...

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