Vendor Forum

November 23, 2021
Karthik Suresh
Catchpoint

The holidays are almost upon us, and retailers are preparing well in advance for the onslaught of online consumers during this compressed period. The Friday following Thanksgiving Day has become the busiest shopping day of the year, and online shopping has never been more robust. But with supply chain disruptions limiting merchandise availability, customer experience will make the difference between clicking the purchase button or typing a competitor's web address ...

November 22, 2021
Asanka Abeysinghe
WSO2

The 2021 holiday season will be an inflection point: As the economy starts to ramp up again while the country still grapples with the pandemic, holiday shopping will be the most digital holiday season in history by a long shot ... The work must begin months before, as organizations learn from the year prior and take steps to improve experiences and operations, fine-tune systems, plug in new data sources to enrich machine-learning algorithms, move more workloads to the cloud, automate, and experiment with new tech. These efforts culminate in "API Tuesday" ...

November 17, 2021
April Hickel
BMC

The results of the 2021 BMC Mainframe Survey highlight the consistent positive growth outlook as seen in recent years, with 92 percent of respondents viewing the mainframe as a platform for long-term growth and new workloads, and 86 percent of extra-large shops expecting MIPS (millions of instructions per second) to grow in the coming year. This is not surprising, considering the disruptive nature of the modern digital economy ...

November 16, 2021
Daniel Meyer
Camunda

With an accelerated push toward digital transformation, organizations everywhere are trying to find ways to work smarter, not harder. A key component of this new model is finding ways to automate business processes — freeing up employees to focus on more strategic, valuable work and improving customers' experiences. Today's enterprise IT leaders have many options to help drive automation initiatives — from digital process automation and artificial intelligence (AI) to enterprise content management and robotic process automation (RPA) ...

November 09, 2021
Charles Caldwell
Logi Analytics

Everyone laments technical debt like it were a high-interest credit card. But just like how your CFO uses debt as capital for the business, the intelligent Product Manager knows that technical debt can help finance your path to market if you know how to manage it well ...

November 03, 2021
Anirban Chatterjee
BigPanda

How do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

November 03, 2021
Anirban Chatterjee
BigPanda

The buzz around automation continues to grow, in every industry, sector and vertical — and for good reason. In IT Ops, the impact can be instant and huge, with improvement measured in the tens or even hundreds of percent as automation enables even a very lean team to operate at an outsized level. Automation can facilitate faster production, the creation of new products and the delivery of more services — and all in a stable, predictable, scalable way. And today, with AI and Machine Learning in the mix (aka AIOps), the possibilities and potential for automation are almost limitless. So, how do you ensure your journey to automated IT Ops is streamlined and effective, and not just a buzzword? ...

October 18, 2021
Dotan Horovits
Logz.io

Distributed tracing has been growing in popularity as a primary tool for investigating performance issues in microservices systems. Our recent DevOps Pulse survey shows a 38% increase year-over-year in organizations' tracing use. Furthermore, 64% of those respondents who are not yet using tracing indicated plans to adopt it in the next two years ...

October 13, 2021
Tony Zhao
Agora

What may have appeared to be a stopgap solution in the spring of 2020 is now clearly our new workplace reality: It's impossible to walk back so many of the developments in workflow we've seen since then. The question is no longer when we'll all get back to the office, but how the companies that are lagging in their technological ability to facilitate remote work can catch up ...

October 12, 2021
Kash Shaikh
Virtana

The pandemic accelerated organizations' journey to the cloud to enable agile, on-demand, flexible access to resources, helping them align with a digital business's dynamic needs. We heard from many of our customers at the start of lockdown last year, saying they had to shift to a remote work environment, seemingly overnight, and this effort was heavily cloud-reliant. However, blindly forging ahead can backfire ...

October 04, 2021
Alan Young
InRule

Is your company trying to use artificial intelligence (AI) for business purposes like sales and marketing, finance or customer experience? If not, why not? If so, has it struggled to start AI projects and get them to work effectively? ...

September 30, 2021
Mark Towler
Progress

As remote work persists, and organizations take advantage of hire-from-anywhere models — in addition to facing other challenges like extreme weather events — companies across industries are continuing to re-evaluate the effectiveness of their tech stack. Today's increasingly distributed workforce has put a much greater emphasis on network availability across more endpoints as well as increased the bandwidth required for voice and video. For many, this has posed the question of whether to switch to a new network monitoring system ...

September 29, 2021
Ajay Singh
Zebrium

When a website or app fails or falters, the standard operating procedure is to assemble a sizable team to quickly "divide and conquer" to find a solution. The details of the problem can usually be found somewhere among millions of log events and metrics, leading to slow and painstaking searches that can take hours and often involve handoffs between experts in different areas of the software. The immediate goal in these situations is not to be comprehensive, but rather to troubleshoot until you find a solution that remedies the symptom, even if the underlying root cause is not addressed ...

September 28, 2021
Jay Botelho
LiveAction

Evaluating which products and vendors can meet today's modern and complex IT business requirements is a challenge. To help, I'd like to explore 10 key questions every IT admin should be asking when evaluating or working with network performance tools ...

September 27, 2021
Mike Marks
Aternity

During the 18 months of COVID, Aternity tracked the pandemic's impact on the workplace, office reopening plans remained murky, but what is clear is the permanent way in which various industries have changed. In healthcare, telehealth is here to stay. In retail, online commerce and curbside delivery are permanently shifting where back-office work gets done. These business model adjustments have a lasting effect on corporate technology investments ...

September 23, 2021
Paul Davenport
AppNeta

The Internet played a greater role than ever in supporting enterprise productivity over the past year-plus, as newly remote workers logged onto the job via residential links that, it turns out, left much to be desired in terms of enabling work ...

September 22, 2021
Alastair Pooley
Snow Software

The world's appetite for cloud services has increased but now, more than 18 months since the beginning of the pandemic, organizations are assessing their cloud spend and trying to better understand the IT investments that were made under pressure. This is a huge challenge in and of itself, with the added complexity of embracing hybrid work ...

September 20, 2021
Yoram Pollack
BigPanda

One of the key performance indicators for IT Ops is MTTR (Mean-Time-To-Resolution). MTTR essentially measures the length of your incident management lifecycle: from detection; through assignment, triage and investigation; to remediation and resolution. IT Ops teams strive to shorten their incident management lifecycle and lower their MTTR, to meet their SLAs and maintain healthy infrastructures and services. But that's often easier said than done, with incident triage being a key factor in that challenge ...

September 13, 2021
James Smith
SmartBear

Let's explore a few of the most prominent app success indicators and how app engineers can shift their development strategy to better meet the needs of today's app users ...

September 08, 2021
Richard Whitehead
Moogsoft

DevOps, SRE and other operations teams use observability solutions with AIOps to ingest and normalize data to get visibility into tech stacks from a centralized system, reduce noise and understand the data's context for quicker mean time to recovery (MTTR). With AI using these processes to produce actionable insights, teams are free to spend more time innovating and providing superior service assurance. Let's explore AI's role in ingestion and normalization, and then dive into correlation and deduplication too ...

Pages