Vendor Forum

October 21, 2020
James Brear
Zycada

Mobile commerce offers several benefits for retailers. But all this potential can only be fully realized if retailers can manage the associated challenges that mobile commerce introduces. Anyone involved in the development, operation or troubleshooting of a mobile shopping app needs to be aware of the three following technical obstacles and plan accordingly ...

October 19, 2020
Jonathan Sullivan
NS1

The COVID-19 pandemic has compressed six years of modernization projects into 6 months. According to a recent report, IT leaders have accelerated projects aimed at increasing productivity and business agility, improving application performance and end-user experience, and driving additional revenue through existing channels ...

October 15, 2020
Dennis Damen
Login VSI

There is no doubt that automation has become the key aspect of modern IT management. The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate. Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change ...

October 07, 2020
Brian Lavallée
Ciena

Gaming introduced the world to a whole new range of experiences through augmented reality (AR) and virtual reality (VR). And consumers are really catching on. To unlock the potential of these platforms, enterprises must ensure massive amounts of data can be transferred quickly and reliably to ensure an acceptable quality of experience. As such, this means that enterprises will need to turn to a 5G infrastructure powered by an adaptive network ...

October 06, 2020
Rex McMillan
Ivanti

A distributed, remote workforce is the new business reality. How can businesses keep operations going smoothly and quickly resolve issues when IT staff is in San Jose, employee A is working remotely in Denver at their home and employee B is a salesperson still doing some road traveling? The key is an IT architecture that promotes and supports "self-healing" at the endpoint to take care of issues before they impact employees. The essential element to achieve this is hyper-automation ...

October 01, 2020
Dennis Damen
Login VSI

The cloud has recently proven to be a vital tool for many organizations to deal with the COVID-19 pandemic by enabling employees to work from home. To me, COVID-19 has clearly shown that work doesn't need to happen at the office. It has strengthened our belief that working from home is going to be the norm for many. The move to the cloud introduces many technical challenges ...

September 24, 2020
Will Cappelli
Moogsoft

Enterprise ITOM and ITSM teams have been welcoming of AIOps, believing that it has the potential to deliver great value to them as their IT environments become more distributed, hybrid and complex. Not so with DevOps teams. It's safe to say they've kept AIOps at arm's length, because they don't think it's relevant nor useful for what they do. Instead, to manage the software code they develop and deploy, they've focused on observability ...

September 22, 2020
Jay Botelho
LiveAction

All application traffic travels across the network. While application performance management tools can offer insight into how critical applications are functioning, they do not provide visibility into the broader network environment. In order to optimize application performance, you need a few key capabilities. Let's explore three steps that can help NetOps teams better support the critical applications upon which your business depends ...

September 16, 2020
Lorna Crawford
Login VSI

When you consider that the average end-user interacts with at least 8 applications, then think about how important those applications are in the overall success of the business and how often the interface between the application and the hardware needs to be updated, it's a potential minefield for business operations. Any single update could explode in your face at any time ...

September 09, 2020
Mark Banfield
LogicMonitor

In 2020, our society is undergoing massive upheaval and businesses are being forced to adapt on the fly. During this period of crisis, the companies that make the necessary adjustments the quickest will succeed. We're already seeing it happen in the accelerated push toward digitization, as companies that smoothly digitize their customer experiences move forward and those that don't get left behind ...

August 27, 2020
Michael Procopio
Micro Focus

With the adjustment to the new normal of remote work, IT Operations teams are struggling for a variety of reasons. One of the biggest problems is disrupted communications patterns. Organizations now face a lack of tools that can funnel information one place leaving an operator to view multiple IT operations tools on different systems. To deal with this situation, businesses should start by virtualizing your Network Operations Center (NOC). Here are five tools that can help ..

August 26, 2020
Mike Fuhrman
Flexential

No matter what year it is, businesses cannot afford, financially or operationally, to be hit by a data breach or system loss. This is an ongoing concern, but in the age of COVID-19, that risk multiplies several fold due to remote data access. Any downtime as companies work to recover lost information could have major consequences ...

August 25, 2020
Mike Marks
Aternity

During the past three months of the COVID-19 pandemic, the business world has grappled with the question of whether to or when to reopen offices. Numerous companies have publicly announced permanent remote work options or signaled a move to hybrid work models, but most have yet to determine their plans. While the decision-making fundamentally rests on how well countries and states manage the virus, CEOs also need to consider the long-term impact on employee productivity ...

August 18, 2020
Paul Davenport
AppNeta

The mass rush to work-from-home (WFH) that took place back in the spring was a shock to the system for many enterprise networks. But with summer closing out and the prospects of a near-term return to office-centric workflows looking increasingly slim, enterprise IT teams that haven't gotten comfortable with their "new normal" need to start making changes fast ...

August 12, 2020
Scott Leatherman
Virtana

The outsourcing of IT infrastructure to a dedicated provider can make it difficult for organizations to understand where and how their operations are running and can become a breeding ground for misunderstanding and myths. To help clear up some of these myths, I've put together a guide to support organizations in the decision-making process and help them understand whether moving to the cloud is the right option for their business ...

August 05, 2020
Nadeem Zahid
cPacket Networks

Application or network downtime is expensive, and given the growing numbers and types of high-availability and mission-critical applications, systems and networks — and our increasing reliance on them — ensuring consistent access to mission-critical applications is essential for ensuring customer loyalty and keeping employees productive. Businesses must recognize that applications availability depends on the network and implement a strategy to ensure network-aware application performance monitoring ...

July 30, 2020
Mehdi Daoudi
Catchpoint

One of the most frustrating experiences for website visitors is a slow, unresponsive website. Worst-case scenario, a web bounce causes prospects to permanently bounce from your company. In an effort to help companies improve web performance, Google launched the Web Vitals initiative in May and announced three new search engine ranking factors ...

July 27, 2020
Brian Trzupek
DigiCert

Many remote employees must access a corporate private network from home to continue business as usual. Organizations are turning to virtual private networks (VPN) as never before to keep remote workers connected to critical information and tools. To protect sensitive data and network bandwidth, however, companies must secure and control that network access such as by incorporating digital certificates into their cybersecurity strategy. Follow these five VPN best practices for secure remote worker access ...

July 23, 2020
Sergio Bea
Accedian

The role of the IT department was once manageable — straightforward tasks such as computer desktop support, installing and configuring hardware and software, and monitoring and maintaining systems and servers were commonplace. But as a result of digital transformation and the adoption of new and emerging technologies, IT teams are now responsible for driving business strategy and cost savings. With all of the new responsibilities, it's not surprising that we've seen new disciplines emerge, such as NetOps, DevOps, SecOps and DevSecOps ...

July 21, 2020
Tobias Dunn-Krahn
xMatters

One byproduct of COVID-19-imposed stay-at-home mandates is an unprecedented reliance on digital services for everything from grocery shopping and food delivery to video conferencing and workflow automation. And it's impacting both consumers of those digital services and the IT operations professionals responsible for delivering them ...

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