Vendor Forum

May 09, 2012
Denise Dubie
CA Technologies

New applications bring the promise of increased productivity, happier end users and better business benefits. But if the new app stalls on the network, IT managers will only be hearing about the problems the technology causes. Here are a few fixes for often overlooked issues that can crop up when IT is rolling out a new application ...

May 08, 2012
Steve Tack

In the never-ending mission to do more with less, IT teams often lose sight of the need for careful, end-user-focused APM. After all, the delivery of fast, reliable, high-quality applications to end users must be the ultimate measure of success for any of these projects. If these projects aren't managed with explicit user-experience objectives, IT can introduce risks that can reduce or even eliminate the potential business benefits ...

May 07, 2012
Lawrence Garvin

I think there's a fallacy in the idea that there is any such thing as a ‘traditional’ SysAdmin. I've functioned in the SysAdmin role in many organizations, and many types of IT structures and industries – in every single instance my job description was notably different from the previous and subsequent employer. Different organizations have different needs – sometimes completely irrelevant to the local vs cloud question – sometimes it's just a function of the technological maturity of the organization itself ...

May 02, 2012
Linh Ho

2012 will undoubtedly see big data remain high on the agenda of big businesses. Organizations believe that with the skyrocketing data volumes, big data holds the key to getting ahead of the competition, and most importantly could help to improve the experience of the life-blood of their organization, their customers ...

April 30, 2012
Srinivas Ramanathan
eG Innovations

Although easier to provision and operate, cloud computing does not reduce the complexity of the infrastructure that you, the IT manager, have to manage. The following are some of the main application performance challenges you will face in the cloud ...

April 19, 2012
Aruna Ravichandran
CA Technologies

Cloud is one way to respond to business needs faster. But unless you’ve prepped the underlying infrastructure launching services will still require manual work from your staff. Whether you’re just setting up your first private cloud or expanding your hybrid model, follow these steps to ensure your cloud initiative is primed for success ...

April 18, 2012
Jennifer Kuvlesky

Do a Google search on mobile management, and you will get a lot of material to comb through. The two main topics you will encounter include mobile device management and management from your mobile device ...

March 26, 2012
Antonio Piraino

In Part One and Part Two of this series on choosing the right service provider, I covered the different types of service providers and how the size and consumer type of the business should impact the types of provider services needed. In this blog, I cover some of the other factors that are critical to consider when looking for a service provider to fulfill your needs and benefit your business ...

March 20, 2012
Linh Ho

It's no secret that we live in a siloed enterprise IT world. Many attempts have been made to better connect functional departments before but it seems like very little progress has been made. Not only are the different applications that underpin common business processes run as fiefdoms, but the distributed tiered nature of modern application architecture creates walls around functions and tiers. When you add operations to the mix you have multiple stakeholders with conflicting agendas, delegating application performance to the firefighting exercise that ensures once business is severely impacted ...

March 15, 2012
Steve Tack

The thought of adding yet more performance testing cycles into an already overstretched delivery team often elicits the same reaction as the five stages of grief – denial, anger, bargaining, depression then acceptance ...

March 14, 2012
Charley Rich
Nastel Technologies

It’s important to have a dynamic view of the production environment in order to optimize system performance and visibility. This is no secret, but I’m baffled to see the patterns of technology segregation and operational exclusivity continue ...

March 12, 2012
Antonio Piraino

In this post, I cover how your size and end-customer type do matter: Both are important factors in determining what type of managed services you need ...

March 01, 2012
Stacy Gorkoff

Because your customers do. Because multi-channel payment environments are a reality. Because virtualization and the Cloud changes everything. Take your pick ...

February 27, 2012
Antonio Piraino

As more and more companies choose to take advantage of the benefits of cloud computing, they are also increasingly considering outsourcing the hosting and management of their data center and cloud infrastructures to a third party. Yet the world of service providers can be a complex one to the uninitiated, especially as cloud computing is changing that world significantly ...

February 21, 2012
Linh Ho

It’s no secret that the cloud has forever changed IT. IT is evolving into more distributed, modular, complex architectures. Moving services to the cloud to take advantage of increased agility at a lower cost means taking some risks as there are greater complexities to manage and applications may or may not be in your control. Cloud has essentially changed the game for what’s needed in an enterprise APM solution for today’s modern businesses ...

February 17, 2012
Holger Schulze

eG Innovations asked over 150 IT operations professionals in North America, Europe and Asia-Pacific about their performance management preferences and thoughts. The survey results show that companies are having a hard time keeping up with the performance management requirements of virtualized IT infrastructures ...

February 13, 2012
Steve Tack

On February 2, Compuware released its annual Best of the Web 2011 report recognizing the year’s website and mobile site performance leaders across a variety of industries. What made these companies winners, and how are they able to deliver fast, reliable mobile site experiences that set them apart from their competition?

February 06, 2012
Vikas Aggarwal

At a recent trade show, there was an interesting question from the audience about how to hold their Cloud provider responsible for slow performance of their applications. How to avoid the next catastrophic outage and ensure they had SLAs to penalize the cloud provider for sloppy application performance ...

February 01, 2012
Stacy Gorkoff

Within banking and retail environments, APM is changing. This is because more and more service and payment transactions are originating from alternative payment applications based in Cloud, mobile or virtual environments. Monitoring the performance of these new services and payment applications is just as critical as traditional services that have been integrated within POS terminals, or ATMs. But gaining real-time visibility into the performance of these off-premise applications can be tricky for a number of reasons ....

January 30, 2012
Linh Ho

Last month I attended the Gartner Data Center Conference in Las Vegas. This year, the hot topic was not only cloud computing but seems there were a lot of discussions around DevOps and analytics. Other topics of interest included Application Performance Monitoring (APM), End-user Experience (EUE), Business Transaction Management (BTM), Big Data and many more around IT operations. Take a peek at the few bits and bites I picked up ...