Vendor Forum

November 02, 2023
Phillip Carter

AIOps is relatively mature today, at least in its current form. The ML models companies use for AIOps tasks work as well as they can, and the features that wrap them are fairly stable and mature. That being said, maturity might be a bit orthogonal to usefulness ...

November 01, 2023
Ozan Unlu
Edge Delta

DevOps and Site Reliability Engineering (SRE) are known to be fast-paced, high-stress jobs ... That's why we were concerned by the prevalence of another trend revealed in our recent survey: internal disputes over what data to keep and what to discard for observability purposes ...

October 31, 2023
Dotan Horovits

In a world where software systems rule the digital landscape, there's a lurking terror that goes bump in the code. It's called "observability," and you may not be prepared to pay its price ...

October 30, 2023
James Field

The overwhelming majority of IT leaders (80%) say budget cuts are negatively impacting their company's cloud migration. At the same time, nearly the same amount (71%) say they expect to be working with a mix of both cloud and on-prem infrastructure — and all of them (100%) think it's best for business. It's clear that hybrid isn't going anywhere. So what's the problem? ...

October 26, 2023
Gregg Ostrowski

Across all industries, the speed of innovation continues to soar, as deployment of no code and low platforms enables IT teams to accelerate application release velocity. In the latest research from Cisco AppDynamics, The Age of Application Observability ... technologists acknowledge the need for urgent change within the IT department to better manage application performance, and they point to eight key action points for all organizations to establish a more sustainable approach to innovation ...

October 05, 2023
Ishan Mukherjee
New Relic

APM is being redefined by innovations in performance monitoring and a new perspective that places user experience at the center of the equation. Instead of requiring operators to constantly query the system about its status, modern observability solutions continually display the state of the system as part of normal operations. Visualizations enable operators to see problems quickly, in some cases even before they manifest themselves in a degraded user experience. In short, traditional APM is reactive while modern approaches are proactive and predictive ...

October 04, 2023
Tim Flower

Software License Optimization is a strategy focused on making a single procured software license, or group of licenses, as cost-efficient and effective as possible through the management of software license counts, usage and cost. The focus of the strategy should be centered around software standards and usage to avoid losing money on unused or redundant software ...

October 02, 2023
Mike Marks

As Gen Z and Millennials become a larger part of the workforce, expectations for the Digital Employee Experience (DEX) have never been higher, according to Riverbed's Global Digital Employee Experience Survey of 1,800 IT business decision makers worldwide ...

September 27, 2023
Aviv Zohari

Navigating observability pricing models can be compared to solving a perplexing puzzle which includes financial variables and contractual intricacies. Predicting all potential costs in advance becomes an elusive endeavor, exemplified by a recent eye-popping $65 million observability bill ...

September 26, 2023
Kapil Tandon

Generative AI may be a great tool for the enterprise to help drive further innovation and meaningful work, but it also runs the risk of generating massive amounts of spam that will counteract its intended benefits. From increased AI spam bots to data maintenance due to large volumes of outputs, enterprise AI applications can create a cascade of issues that end up detracting from productivity gains ...

September 25, 2023
Ajay Singh

A long-running study of DevOps practices ... suggests that any historical gains in MTTR reduction have now plateaued. For years now, the time it takes to restore services has stayed about the same: less than a day for high performers but up to a week for middle-tier teams and up to a month for laggards. The fact that progress is flat despite big investments in people, tools and automation is a cause for concern ...

September 19, 2023
Ritu Dubey

Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...

September 14, 2023
Ishan Mukherjee
New Relic

Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...

September 06, 2023
Mike Marks

Companies have historically relied on tools that warn IT teams when their digital systems are experiencing glitches or attacks. But in an age where consumer loyalty is fickle and hybrid workers' Digital Employee Experience (DEX) is paramount for productivity, companies cannot afford to retroactively deal with IT failures that slow down employee productivity ...

August 21, 2023
Rob Mason

The digital landscape is continually evolving, and as businesses strive to provide exceptional user experiences, digital quality becomes a critical factor in ensuring customer satisfaction ...

August 09, 2023
Mark Troester

The modern world relies on applications: every business, regardless of industry, depends on them to varying degrees. Whether you operate a hospital, an e-commerce business, a farm or a factory, applications play a central role in day-to-day operations. Even a few minutes of application downtime can have disastrous consequences ... To effectively manage application experience (AX) and user experience (UX), businesses need greater visibility into the networks. This can be achieved through application-aware network performance monitoring (NPM) technologies ...

August 08, 2023
Rebecca Dilthey
Rocket Software

It's no secret that IT modernization has become one of the most critical ways for a business to stay competitive and ahead of the curve. But even while that notion is clear, the path toward achieving modernization is not. IT leaders today are bombarded with all kinds of trends and technologies that make the task of modernizing a complex, even risky endeavor. With so many options to choose from, where do IT leaders' priorities fall? ...

August 01, 2023
Eberhardt Weber

One often overlooked area when it comes to reducing costs is the total cost of ownership (TCO) of software ... Reducing TCO can lead to huge savings, but requires a strategic approach that balances the minimizing of unnecessary expenditure with the need to optimize efficiency and improve business outcomes ...

July 31, 2023
Matt Krieg

The internet is generally said to have been born in 1989, and since then, every 11 years, there have been significant changes to core networking technology. Why? Because as enterprise networks grew, they required additional scale, speed, reliability, security, and privacy ... So, we're due for a big shift ...

July 26, 2023
Todd Moore

In 2023, cloud computing has become commonplace across tech and non-tech organizations around the world ... But are organizations prepared for public clouds? ...